[619] in I/T Delivery
5ESS upgrade/replacement status report
daemon@ATHENA.MIT.EDU (Lu Keohane)
Wed Nov 7 14:24:31 2001
Message-Id: <5.0.2.1.2.20011107141954.00a0ecb0@hesiod>
Date: Wed, 07 Nov 2001 14:23:40 -0500
To: delivery@mit.edu, telecom-ops@mit.edu
From: Lu Keohane <lu@MIT.EDU>
Cc: njj@mit.edu
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="=====================_17819333==_.ALT"
--=====================_17819333==_.ALT
Content-Type: text/plain; charset="iso-8859-1"; format=flowed
Content-Transfer-Encoding: quoted-printable
Project Name: 5ESS replacement
Project Leader: Lu Keohane
Report Date: November 6, 2001
Submitted by: Lu Keohane
URL: http://web.mit.edu/is/delivery/5ess
This Month's Accomplishments:
Finished Frame verification in NW12, new blocks mounted on S clips on MDF
Finished Frame verification in Bldg. 24, new blocks mounted on S clips on=
MDF
E19 is almost completed with Frame Verification (90%)
=FC 20,000 telephone lines tested to the MDF
=FC Installed all new type 89 blocks with S clip to=
continue=20
day-to-day moves/adds/changes & tracing of circuits and=20
telephone repairs
Update cable and pairs found within frame verification
Trace anomalies and update spreadsheet
Control all telephone moves, adds, and changes and trouble ticket, updating=
=20
cable and pair changes in logical order to provide a more accurate database.
Continue ICE9 database upgrade/reconciliation/updates
Continue programming of new 5ESS with line translations and configurations
Lucent produced =93magically=94 on MIT=92s request 2 AMIS terminals for the=
other=20
switch locations. (no cost to MIT)
Powered up all SM=92s in E19
Powered up one SM in Bldg. 24 and NW12
Power up the CM and AM in E19
Increased the A/C throughput for the E19 switchroom
Continue compiling priority telephone numbers/circuit lists
Wired both 5ESS=92s on to the remote network control center for 7x24=
monitoring.
Installed a black box for security access to the ICE 9 and 5ESS databases.
Next Month=92s plans:
Finish E19 frame verification
Start up the U-A to U-B card conversions project in E19
Reevaluate Plans for U-A to U-B card conversions in 24 and NW12 on cutover
Continue to wire the AM and CM
Completed the wiring of all SM=92s in E19
Take SM21 (in E19) the one SM2K on the classic will be brought offline for=
=20
hours and brought back up and be powered by the new 5ESS-2000 telephone=20
switch.
Continue to work on the integration he old classic switch and database and=
=20
new SM2K switch database
Continue preparation for adjunct systems (e.g. voicemail ACD, IVR, modem=20
pool, etc)
Move analog trunks over to new switch and report procedure for the night of=
=20
cutover
Begin test plans for accuracy
Record all of the 5ESS announcements on the new switch
Record all the ACD announcements on the new switch
Record all the announcements for Facilities on the new switch
Continue tracing all special software configurations, links and other misc.=
=20
equipment running off of the 5ESS
Review modem pool room in preparation of conversion
Move all trunks over to new DSX panel (off hours required)
Issues:
When powering up all equipment in the E19 switch location, the heat load=20
increased from 74 degrees to 85 degrees. After placing fans for=20
circulation, Bob Carr provided a solution that seems to be=20
working. Temporary duct work is now balancing the A/C and cooling the=20
hottest spots of equipment.
The =93S=94 clips for the mounting of the old telephone type 89 blocks and=
the=20
new hardware have eliminated some stress in performing the daily moves,=20
adds, and changes.
Lucent missed on their inventory list the AMIS terminals (which are used at=
=20
each switch location for software translations and maintenance). Lucent=20
found a way via their budget to provide us with the two for the remote=
sites.
The 5ESS Service Team made up of 6 staff members and one voucher employee=20
are displaying signs of stress and burnout. All individuals are working=20
110 % (full time) on the project as well as performing their day-to-day=20
responsibilities at 110%. The staff is being spread thin. The 5ESS=20
Service team tends to handle issues that have no home. Therefore, the team=
=20
will spend a significant amount of time on outside problem resolutions and=
=20
become more frustrated and stressed for the distraction. (Continue=20
working on this issue, one idea is to perform a social gathering outside of=
=20
the office to boost morale (11/8/01).
Team Dynamics:
The 5ESS core team and additional resources being utilized come from a=20
strong foundation (or that the super glue is working). Increased=20
workloads, longer hours and outside frustrations are increasing stress=20
levels for all in E19 (6th & 7th floors). The TNS team is made up of very=
=20
talented individuals. Their efforts, skills, and determination are making=
=20
this project appear to the outside world as simple though in reality it=92s=
=20
very complex.
Key Learnings:
"The only time success comes before work is in the dictionary."
Expect the unexpected
Develop a creative solution to deal with the unexpected on the fly.
Thanks,
Lu
=BA=BF=BA
~=20
--=====================_17819333==_.ALT
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<html>
Project Name: 5ESS replacement<br>
Project Leader: Lu Keohane<br>
Report Date: November 6, 2001<br>
Submitted by: Lu Keohane<br>
URL:
<a href=3D"http://web.mit.edu/is/delivery/5ess"=
eudora=3D"autourl">http://web.mit.edu/is/delivery/5ess</a><br>
<br>
This Month's Accomplishments:<br>
<br>
<dl>
<dd>Finished Frame verification in NW12, new blocks mounted on S clips on
MDF
<dd>Finished Frame verification in Bldg. 24, new blocks mounted on S
clips on MDF
<dd>E19 is almost completed with Frame Verification (90%)
<dl>
<dl><font face=3D"Wingdings">
<dd>=FC<x-tab> </x-tab></font>20,00=
0
telephone lines tested to the MDF
</dl>
</dl>
</dl><font face=3D"Wingdings"><x-tab> &nb=
sp; </x-tab><x-tab> </x-=
tab>=FC
</font>Installed all new type 89 blocks with S clip to continue
day-to-day
<x-tab> </x-tab><x-tab> =
</x-tab><x-tab> </x-tab=
>moves/adds/changes
& tracing of circuits and telephone repairs
<dl>
<dd>Update cable and pairs found within frame verification
<dd>Trace anomalies and update spreadsheet
<dd>Control all telephone moves, adds, and changes and trouble ticket,
updating cable and pair changes in logical order to provide a more
accurate database.
<dd>Continue ICE9 database upgrade/reconciliation/updates=20
<dd>Continue programming of new 5ESS with line translations and
configurations
<dd>Lucent produced =93magically=94 on MIT=92s request 2 AMIS terminals for =
the
other switch locations. (no cost to MIT)
<dd>Powered up all SM=92s in E19
<dd>Powered up one SM in Bldg. 24 and NW12
<dd>Power up the CM and AM in E19
<dd>Increased the A/C throughput for the E19 switchroom=20
<dd>Continue compiling priority telephone numbers/circuit lists=20
<dd>Wired both 5ESS=92s on to the remote network control center for 7x24
monitoring.
<dd>Installed a black box for security access to the ICE 9 and 5ESS
databases. <br>
<br>
</dl>Next Month=92s plans:<br>
<dl>
<dd>Finish E19 frame verification
<dd>Start up the U-A to U-B card conversions project in E19=20
<dd>Reevaluate Plans for U-A to U-B card conversions in 24 and NW12 on
cutover
<dd>Continue to wire the AM and CM
<dd>Completed the wiring of all SM=92s in E19=20
<dd>Take SM21 (in E19) the one SM2K on the classic will be brought
offline for hours and brought back up and be powered by the new 5ESS-2000
telephone switch.=20
<dd>Continue to work on the integration he old classic switch and
database and new SM2K switch database=20
<dd>Continue preparation for adjunct systems (e.g. voicemail ACD, IVR,
modem pool, etc)=20
<dd>Move analog trunks over to new switch and report procedure for the
night of cutover
<dd>Begin test plans for accuracy
<dd>Record all of the 5ESS announcements on the new switch
<dd>Record all the ACD announcements on the new switch
<dd>Record all the announcements for Facilities on the new switch
<dd>Continue tracing all special software configurations, links and other
misc. equipment running off of the 5ESS
<dd>Review modem pool room in preparation of conversion
<dd>Move all trunks over to new DSX panel (off hours required)<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
</dl>Issues:<br>
<dl>
<dd>When powering up all equipment in the E19 switch location, the heat
load increased from 74 degrees to 85 degrees. After placing fans
for circulation, Bob Carr provided a solution that seems to be
working. Temporary duct work is now balancing the A/C and cooling
the hottest spots of equipment.<br>
<br>
<dd>The =93S=94 clips for the mounting of the old telephone type 89 blocks
and the new hardware have eliminated some stress in performing the daily
moves, adds, and changes.<br>
<br>
<dd>Lucent missed on their inventory list the AMIS terminals (which are
used at each switch location for software translations and
maintenance). Lucent found a way via their budget to provide us
with the two for the remote sites.<br>
<br>
<dd>The 5ESS Service Team made up of 6 staff members and one voucher
employee are displaying signs of stress and burnout. All
individuals are working 110 % (full time) on the project as well as
performing their day-to-day responsibilities at 110%. The staff is
being spread thin. The 5ESS Service team tends to handle issues
that have no home. Therefore, the team will spend a significant
amount of time on outside problem resolutions and become more frustrated
and stressed for the distraction. (Continue working on this
issue, one idea is to perform a social gathering outside of the office to
boost morale (11/8/01).<br>
<br>
<br>
<br>
</dl><x-tab> </x-tab><br>
Team Dynamics: <br>
<dl>
<dd>The 5ESS core team and additional resources being utilized come from
a strong foundation (or that the super glue is working). Increased
workloads, longer hours and outside frustrations are increasing stress
levels for all in E19 (6<font size=3D1><sup>th</sup></font> &
7<font size=3D1><sup>th</sup></font> floors). The TNS team is
made up of very talented individuals. Their efforts, skills, and
determination are making this project appear to the outside world as
simple though in reality it=92s very complex. <br>
<br>
<br>
<br>
</dl>Key Learnings: <br>
<dl>
<dd>"The only time success comes before work is in the
dictionary."
<dd>Expect the unexpected=20
<dd>Develop a creative solution to deal with the unexpected on the fly.
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<x-sigsep><p></x-sigsep>
</dl><font color=3D"#0000FF">Thanks,<br>
Lu<br>
<br>
=BA</font><font color=3D"#800080">=BF</font><font color=3D"#0000FF">=BA</fon=
t>
<br>
<font color=3D"#FF0000"> ~</font> </html>
--=====================_17819333==_.ALT--
