[45] in I/T Delivery
Conflict & Negotiation
daemon@ATHENA.MIT.EDU (Lorraine J. Rappaport)
Wed Apr 23 10:54:09 1997
Date: Wed, 23 Apr 1997 10:51:55 -0400
To: ise40@MIT.EDU, delivery@MIT.EDU
From: ljr@MIT.EDU (Lorraine J. Rappaport)
FYI...
>Date: Wed, 23 Apr 97 09:47:50 EST
>X-Sender: jabraga@po8.mit.edu
>Mime-Version: 1.0
>To: hrpdteam@MIT.EDU, train-l@mitvma.mit.edu, rlewis@MIT.EDU, c-group@MIT.EDU,
> wg@MIT.EDU, paleaders@MIT.EDU, aac-aoquery@MIT.EDU, hsnet@MIT.EDU
>From: James Figueiredo <jabraga@MIT.EDU>
>Subject: Conflict & Negotiation
>Cc: mag@MIT.EDU
>
>PLEASE FORWARD OR POST
>
>There are a few spaces available in the course called "Conflict &
>Negotiation" offered through the Personnel Office.
>
>To enroll, e-mail Jim Figueiredo (jabraga@mit.edu) or register on-line:
>http://web.mit.edu/personnel/www/training
>
>Logistics and information about the class are below.
>
>========================
>Conflict & Negotiation
>========================
>Date: June 24, 1997
>Time: 9:00-Noon
>Place: Student Center, Room 407
>
>This course covers the use of effective negotiation skills
>to help resolve conflict. Case examples illustrate different
>types of situations that may require negotiation skills.
>
> Key topics include:
> * five conflict resolution styles
> * the steps for negotiation
> * how to find the other party's interests
> * how to stipulate your own interests
> * guidelines for seeking resolution.
>
