[367] in I/T Delivery
EVDS Project
daemon@ATHENA.MIT.EDU (Joanne Hallisey)
Thu Oct 5 07:19:38 2000
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Date: Thu, 5 Oct 2000 07:19:10 -0400
To: delivery@mit.edu
From: Joanne Hallisey <hallisey@MIT.EDU>
Project Name: Extended Voice Directory Services
Project Leader: Joanne Hallisey
Report Date: October 4, 2000
Submitted by: Joanne Hallisey
URL: http://web.mit.edu/is/np/projects/voicedir
Accomplishments past period:
- Completed the project report and posted it in the Project Notebook
- Bob met with Louise Keohane to get a committment on completing the ACD
solution in November
Goals:
Begin customer survey and analysis of their listings as well as their use
of callers' menus.
Issues:
None
Additional Comments:
None
Learnings:
None
