[11193] in Commercialization & Privatization of the Internet
Re: Options (was Re: What is an "Internet reseller"?)
daemon@ATHENA.MIT.EDU (Glenn S. Tenney)
Thu Mar 24 17:35:02 1994
Date: Wed, 23 Mar 1994 14:33:11 -0800
To: com-priv@psi.com
From: tenney@netcom.com (Glenn S. Tenney)
At 6:06 AM 3/23/94 -0600, William Manning wrote:
>Ahh. What is missing (IMHO) is the difference is support expectation.
>A shell account has a lower pain threshold wrt endstation configuration
>than a SLIP or PPP link. This may or may not be offset by the pain
>threshold of localized application support.
Then, are you saying that MCSNet's (for example) SLIP customers are now
going to be calling the CIX for support? If Ittai can't get an answer to
a question in a few months, what chance does one of Karl's customers have
of getting support from the CIX...
The support difference (to the CIX) is not realtive to whether you do or
don't resell IP access downstream. I believe that no one downstream of you
ever is going to contact the CIX for support, or you could make that a
requirement...
---
Glenn Tenney
tenney@netcom.com Amateur radio: AA6ER
(415) 574-3420 Fax: (415) 574-0546
