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Web-based support

daemon@ATHENA.MIT.EDU (usclm@EMORY.EDU)
Wed Feb 27 23:31:36 2002

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Message-ID:  <1014869675.3c7daeabf1b81@webmail.service.emory.edu>
Date:         Wed, 27 Feb 2002 23:14:35 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: usclm@EMORY.EDU
To: RESNET-L@listserv.nd.edu

Has anyone looked into or implemented web-based support tools that do remote
console to customer machines? One such product I've found is Desktop Streaming
from ExpertCity.Com. Any other suggestions? Have you encountered any issues
with accessing student machines this way?

Thanks in advance,
Craig Myers
Emory University

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