[579] in resnet
Re: winME ip oddness.
daemon@ATHENA.MIT.EDU (Mike Hamrick)
Thu Dec 13 11:53:35 2001
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Date: Thu, 13 Dec 2001 11:42:00 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Mike Hamrick <mike.hamrick@UNH.EDU>
To: RESNET-L@listserv.nd.edu
Did this machine ever work on the network without issues?
If so, have you tried using ME's system recovery yet to go back to a
previous date?
We have been having similar issues after students install their favorite
music software along with the web enhancers and accelerators.
I have a process that takes about 15 minutes to run through, but so far it
has worked on them all.
If you do this from safe mode it's a little quicker, but either way, make
sure you do not restart until all steps are completed.
1) run msconfig, and uncheck everything in the start up menu. Once
done, go back and check off only the scanreg, systemtray, and what ever
virus protection you have installed. Everything else stays off for now.
2) right click on start, select open. delete any short cuts from here.
3) open the programs folder and then the startup folder. delete any
shortcuts from here also.
4) go to the device manager and remove any networking devices that are
not needed at this time, Dial up, AOL, etc...
5) go to the network config and remove any devices not needed at this
time.
6) go to add/remove programs. under windows setup, uncheck the
communications box and online services box. click apply, and ok.
7) open IE, go to tools, advanced, and click restore defaults and click
apply. go to the security tab and for each of the four icons, select
default levels and apply. If you want you can also go to the general tab
and clean up the internet temp files while your there. Lastly, go to the
connections tab and click setup. depending on your network, you will want
to go through the wizard and make sure that it is set to use LAN for
connecting and that there are no proxy settings configured.
8) open regedit and go to
hkey_local_machine\software\microsoft\windows\currentversion\ scroll down
until you find run. You should see below this, Run- and RunServices-
delete these two folders. make sure they have a -(negative) after them.
These are created as a result of modifying the msconfig startup.
9) while still in regedit go to
hkey_local_machine\system\CurrentControlSet\services\class\ scroll down to
NetTrans and delete this folder. this will remove the tcp/ip protocol from
your network configuration but that's ok, we'll add back in later.
10) while still in hkey_local_machine\system\CurrentControlSet\services\
scroll down to WinSock2 and delete it. When you reboot the machine it will
re-create this.
11) Ok, now exit from regedit and go to network config. You will most
likely get a message that you network is incomplete. this is because we
deleted the NetTrans which in turn removed out tcp/ip protocol, click "yes"
to proceed. click add, protocol, Microsoft, tcp/ip, and your system should
make some updates and request that you re-start.
12) Yes, at this point we want to restart. When system re-starts you
may get a message that you are using a diagnostic set up config, click Ok
and continue. once the system has finished starting, run winipcfg. on
occasion you will get a fatal error, it's because the tcp/ip protocol that
we added back in, didn't stick, so you will have to repeat step 11.
Once the system re-starts and you have an IP address, you should be able to
go anywhere you want with your browser, and you will notice that the system
resources available should be at 80% or better. This should also help to
get rid of those pesky memory error messages that occur when your students
have everything under the sun running in the back ground, and they don't
know how they got there.
Anyway, this works fine for me when I have a student that has installed
various software and given it permission during the installation process to
modify their machine.
If you have time, you can go back later and finish cleaning the system of
all the experimental software.
Good luck,
Feel free to call if any of this doesn't make sense. 603-862-0054
-mike
-----Original Message-----
From: Caroline Couture [mailto:caroline@POBOX.UPENN.EDU]
Sent: Thursday, December 13, 2001 9:46 AM
To: RESNET-L@listserv.nd.edu
Subject: winME ip oddness.
But then again is there anything else? :(
I have a situation that is similar to others that folks have experienced
with Windows ME and networking.
We have a student who is using Windows ME on a Sony Vaio laptop. He is
using a 3com pc ethernet card (3c575-tx).
He can obtain an ip address via dhcp.
He cannot reach certain web sites but can reach others with no problem. The
web site he currently can't reach is www.time.gov which works just peachy
for me.
Odd things about this are:
1. His ip address ends in .0
2. winipcfg lists an adapter that doesn't seem to be the 3com one. It lists
an FE575
3. It takes a long time for him to get an address via dhcp when I release
all/renew all. One time it didn't get and address at all.
I have deleted the winsock2 key from the registry and deleted everything
from the network control panel and the problem still exists. I also removed
DUN and reinstalled it.
Any clues or suggestions?
I think that the problem is the ip address and I've spoken with our
networking folks about pulling that address from the pool.
Thanks!
Caroline
*****
Caroline Couture
College House Computing * ITSS Senior -- DuBois and Harrison
caroline@pobox.upenn.edu * 215-573-3887
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