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Re: Work Order Software

daemon@ATHENA.MIT.EDU (King, Michael)
Wed Dec 12 16:27:13 2001

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Message-ID:  <9F5E83E17008D31193DD0090274E750508A0856C@mailhost.bridgew.edu>
Date:         Wed, 12 Dec 2001 16:14:23 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "King, Michael" <MKing@BRIDGEW.EDU>
To: RESNET-L@listserv.nd.edu

Home grown Access Database here.  It's a pain in the butt to get the
information in it, and keep it updated.  All of our student data is
warehoused in a VMS machine, and the export is a Comma delimited file, and
we manually import it.  It performs very well because it tracks the
information we want to track.

Michael King
Telecommunications Support Specialist
Bridgewater State College
(508) 531-2528
(508) 531-4528 Fax
mking@bridgew.edu


-----Original Message-----
From: Veronica Longenecker
[mailto:Veronica.Longenecker@MILLERSVILLE.EDU]
Sent: Wednesday, December 12, 2001 3:45 PM
To: RESNET-L@listserv.nd.edu
Subject: Work Order Software


Good Afternoon!!

Could you please tell me what type of work order system / help desk software
you are using to help manage your calls?

Thanks!!

                Veronica Longenecker
                Millersville University

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