[377] in resnet
Re: IP address but no TCP/IP function?
daemon@ATHENA.MIT.EDU (Kevin Davis)
Tue Nov 13 15:16:34 2001
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Message-ID: <Pine.OSF.4.33.0111131512480.8715-100000@is05.fas.harvard.edu>
Date: Tue, 13 Nov 2001 15:14:21 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Kevin Davis <ksdavis@FAS.HARVARD.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <NEBBIHDFMNHLGNOIMGGHIEONCKAA.robert.palmer@citadel.edu>
We've seen this problem quite a bit over the years. One of my
second-level User Assistants wrote a couple of .REG files that can be
installed/run on student systems. One deletes all references to the
network protocols and clients; the other gets the Ethernet card, too.
Works like a charm and is a great tool for my RCCs.
I tried to attach the file to this message but the listserv rejects ZIP
files, which on net is a good thing (hey, it's only 1.3 Kb). Instead,
I've put it online at:
http://www.people.fas.harvard.edu/~ksdavis/winnetcleaner.zip
+-----------------------------------------
|Kevin Davis
|Coordinator of Residential Computing
|FAS Computer Services, Harvard University
|ksdavis@fas.harvard.edu * 617.496.6064
On Fri, 9 Nov 2001, Robert Palmer wrote:
> We have had a similar problem at The Citadel ever since Windows 95 came
> out. We as Techs always hoped and prayed that simply removing and
> reinstalling the TCP/IP protocol would fix the problem, but as your Techs
> have discovered, reloading Windows was more often than not the only solution
> that worked.
> Then one day one of our guys was searching the Microsoft Knowledgebase on
> this issue and came across a very simple and effective solution for this
> problem that didn't require reinstalling Windows.
> Simply removing/uninstalling ALL network components then removing a few
> registry keys prior to rebooting solved the problem every time so far.
> The following link gives detailed instructions. Notice how the title of
> the article is so obscure...? Typical Microsoft!
>
> Robert Palmer
> The Citadel
> ITS/Network Support
> Systems Support Technician
> email: Robert.Palmer@Citadel.Edu
>
> http://support.microsoft.com/support/kb/articles/Q302/8/61.ASP?LN=EN-US&SD=g
>
>
> -----Original Message-----
> From: Resnet Forum [mailto:RESNET-L@listserv.nd.edu]On Behalf Of Robin
> Shaler
> Sent: Friday, November 09, 2001 9:18 AM
> To: RESNET-L@listserv.nd.edu
> Subject: IP address but no TCP/IP function?
>
>
> Hi all,
>
> One of our student consultants who does repair work for us has recently
> noticed an interesting (and concerning) trend in regards to computers
> brought in for repair. I will copy below his remarks about the problem. All
> of the computers he refers to
> belong to students who live in the dorms and are registered on our dorm
> network.
>
> Please let us know if you have experienced similar issues or have any
> suggestions.
>
> Thanks!
>
> Robin Shaler
> IT Help Center Coordinator
> University of Maine
>
> >Hi guys,
> > It appears that there may possibly be a new virus floating around.
> In the past week, I have received 5 computers that DO get ip addresses but
> no internet applications (TCP/IP) function. IE reacts as if there is no
> internet connection (ie:
> >cannot find page errors, etc) while the most distinctive symptom of the
> problem is the error message First Class gives which is "Could not open a
> network socket."
> >
> > When two machines came in with this problem, I considered it a
> coincidence. When I came in to work the next day and we had 5 machines with
> this problem, I no longer see that as chance.
> >
> > On one hand, a clean install of windows (deleting the windows folder
> and reinstalling EVERY windows file) will fix this problem. On the other
> hand, this is a timely procedure and not a very good long time solution. I
> can reinstall Windows for
> >every person that comes in but they can just as easily contract the virus,
> if it is a virus, again.
> >
> >IMPORTANT NOTE: All 5 machines that have been brought into the Help Center
> with this problem are running WINDOWS MILLENIUM.
>
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