[27957] in resnet
Re: Newer Macs Dropping Wireless
daemon@ATHENA.MIT.EDU (Rizzo, Jim)
Tue Sep 18 15:34:45 2012
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Date: Tue, 18 Sep 2012 19:33:13 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Rizzo, Jim" <JRIZZO@PROVIDENCE.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <9DAC69A0038D214AA3AC18C578A184879EB23CFF@Mako.stonehill.edu>
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Duh=85 I probably should have mentioned something about our wireless networ=
k. :)
The SSID is broadcast. It's an 802.1x network using WPA/WPA2 Enterprise.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
(401) 865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
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From: <Muraca>, "Peppino P." <pmuraca@stonehill.edu<mailto:pmuraca@stonehil=
l.edu>>
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu<mailto:RESNET-L@listserv.n=
d.edu>>
Date: Tuesday, September 18, 2012 3:25 PM
To: Resnet Forum <RESNET-L@listserv.nd.edu<mailto:RESNET-L@listserv.nd.edu>=
>
Subject: Re: [RESNET-L] Newer Macs Dropping Wireless
Is the ssid hidden ?MAC os 10.7 and above has issues connecting to a hidden=
ssid, I haven=92t seen them connect and then drop, they usually will not c=
onnect and then will start connecting.
Not sure if this helps or not
Pino
**********************
Peppino Muraca
Sr.Network Administrator
Stonehill College
508-565-1193
pmuraca@stonehill.edu<mailto:pmuraca@stonehill.edu>
**********************
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Rizzo, Ji=
m
Sent: Tuesday, September 18, 2012 3:22 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Newer Macs Dropping Wireless
We've been hearing about an issue with Macs on our campus, mostly newer one=
s with Lion and above, dropping their wireless connections after an hour of=
being connected. We thought it might have been related to the lease time f=
rom our DHCP server. We had an hour lease on all wireless IP addresses. We =
have since increased it to 2 hours, but many of our students (including tho=
se who work for me) have mentioned it still drops after about an hour. If i=
t matters, we use Aruba for our wireless (though I am not really involved o=
n the network side of things, so I can't really tell you more than that).
PC's have no problems. Macs running Windows from a Boot Camp partition also=
have no problems.
Has anyone else out there seen a similar issue? If so, how did you resolve =
it?
Thanks,
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
(401) 865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpdesk
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<div>
<div>
<div>Duh=85 I probably should have mentioned something about our wireless n=
etwork. :)</div>
<div><br>
</div>
<div>The SSID is broadcast. It's an 802.1x network using WPA/WPA2 Enterpris=
e.</div>
<div><br>
</div>
<div>Jim</div>
<div>
<div>
<div>-- </div>
<div>Jim Rizzo</div>
</div>
<div>Helpdesk Manager</div>
<div>Providence College Information Technology</div>
<div>(401) 865-1277</div>
<div>AIM: JRizzoPC</div>
<div><a href=3D"http://itweb.providence.edu/helpdesk">http://itweb.providen=
ce.edu/helpdesk</a></div>
<div><a href=3D"http://selfhelp.providence.edu">http://selfhelp.providence.=
edu</a></div>
<div><br>
</div>
<div>Find us on Facebook!</div>
<div><a href=3D"http://www.facebook.com/ProvCollHelpDesk">http://www.facebo=
ok.com/ProvCollHelpDesk</a></div>
<div><br>
</div>
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<span style=3D"font-weight:bold">From: </span><Muraca>, "Peppino=
P." <<a href=3D"mailto:pmuraca@stonehill.edu">pmuraca@stonehill.ed=
u</a>><br>
<span style=3D"font-weight:bold">Reply-To: </span>Resnet Forum <<a href=
=3D"mailto:RESNET-L@listserv.nd.edu">RESNET-L@listserv.nd.edu</a>><br>
<span style=3D"font-weight:bold">Date: </span>Tuesday, September 18, 2012 3=
:25 PM<br>
<span style=3D"font-weight:bold">To: </span>Resnet Forum <<a href=3D"mai=
lto:RESNET-L@listserv.nd.edu">RESNET-L@listserv.nd.edu</a>><br>
<span style=3D"font-weight:bold">Subject: </span>Re: [RESNET-L] Newer Macs =
Dropping Wireless<br>
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<p class=3D"MsoNormal"><span style=3D"font-size: 11pt; color: rgb(31, 73, 1=
25); font-family: Calibri, sans-serif; ">Is the ssid hidden ?MAC os 10.7 an=
d above has issues connecting to a hidden ssid, I haven=92t seen them conne=
ct and then drop, they usually will not
connect and then will start connecting.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11pt; color: rgb(31, 73, 1=
25); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11pt; color: rgb(31, 73, 1=
25); font-family: Calibri, sans-serif; ">Not sure if this helps or not<o:p>=
</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11pt; color: rgb(31, 73, 1=
25); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11pt; color: rgb(31, 73, 1=
25); font-family: Calibri, sans-serif; ">Pino<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size: 11pt; color: rgb(31, 73, 1=
25); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:Consolas=
;color:#1F497D">**********************<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:Consolas=
;color:#1F497D">Peppino Muraca<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:Consolas=
;color:#1F497D">Sr.Network Administrator<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:Consolas=
;color:#1F497D">Stonehill College<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:Consolas=
;color:#1F497D">508-565-1193<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:Consolas=
;color:#1F497D"><a href=3D"mailto:pmuraca@stonehill.edu">pmuraca@stonehill.=
edu</a><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:Consolas=
;color:#1F497D">**********************<o:p></o:p></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size: 11pt; color: rgb(31, 73, 1=
25); font-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size: 10pt; font-family: Taho=
ma, sans-serif; ">From:</span></b><span style=3D"font-size: 10pt; font-fami=
ly: Tahoma, sans-serif; "> Resnet Forum [<a href=3D"mailto:RESNET-L@LISTSER=
V.ND.EDU">mailto:RESNET-L@LISTSERV.ND.EDU</a>]
<b>On Behalf Of </b>Rizzo, Jim<br>
<b>Sent:</b> Tuesday, September 18, 2012 3:22 PM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a><br>
<b>Subject:</b> Newer Macs Dropping Wireless<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; ">We've been hearing about an issue with Macs=
on our campus, mostly newer ones with Lion and above, dropping their wirel=
ess connections after an hour of being
connected. We thought it might have been related to the lease time from ou=
r DHCP server. We had an hour lease on all wireless IP addresses. We have s=
ince increased it to 2 hours, but many of our students (including those who=
work for me) have mentioned it
still drops after about an hour. If it matters, we use Aruba for our wirel=
ess (though I am not really involved on the network side of things, so I ca=
n't really tell you more than that).<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; ">PC's have no problems. Macs running Windows=
from a Boot Camp partition also have no problems.<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; ">Has anyone else out there seen a similar is=
sue? If so, how did you resolve it?<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; "><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; ">Thanks,<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; ">Jim<o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
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</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; ">Jim Rizzo<o:p></o:p></span></p>
</div>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
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</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; ">Providence College Information Technology<o=
:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
-family: Calibri, sans-serif; ">(401) 865-1277<o:p></o:p></span></p>
</div>
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<p class=3D"MsoNormal"><span style=3D"font-size: 10.5pt; color: black; font=
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