[27955] in resnet

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Newer Macs Dropping Wireless

daemon@ATHENA.MIT.EDU (Rizzo, Jim)
Tue Sep 18 15:23:30 2012

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Message-ID:  <5C70BAB33349354FAE6CC32CC916CC817D451270@DAG01.providence.col>
Date:         Tue, 18 Sep 2012 19:21:53 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Rizzo, Jim" <JRIZZO@providence.edu>
To: RESNET-L@listserv.nd.edu

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We've been hearing about an issue with Macs on our campus, mostly newer one=
s with Lion and above, dropping their wireless connections after an hour of=
 being connected. We thought it might have been related to the lease time f=
rom our DHCP server. We had an hour lease on all wireless IP addresses. We =
have since increased it to 2 hours, but many of our students (including tho=
se who work for me) have mentioned it still drops after about an hour. If i=
t matters, we use Aruba for our wireless (though I am not really involved o=
n the network side of things, so I can't really tell you more than that).

PC's have no problems. Macs running Windows from a Boot Camp partition also=
 have no problems.

Has anyone else out there seen a similar issue? If so, how did you resolve =
it?

Thanks,
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
(401) 865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu

Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk

Follow us on Twitter!
http://twitter.com/PCITHelpdesk

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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
>
</head>
<body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-lin=
e-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-fami=
ly: Calibri, sans-serif; ">
<div>
<div>
<div>We've been hearing about an issue with Macs on our campus, mostly newe=
r ones with Lion and above, dropping their wireless connections after an ho=
ur of being connected. We thought it might have been related to the lease t=
ime from our DHCP server. We had
 an hour lease on all wireless IP addresses. We have since increased it to =
2 hours, but many of our students (including those who work for me) have me=
ntioned it still drops after about an hour. If it matters, we use Aruba for=
 our wireless (though I am not really
 involved on the network side of things, so I can't really tell you more th=
an that).</div>
<div><br>
</div>
<div>PC's have no problems. Macs running Windows from a Boot Camp partition=
 also have no problems.</div>
<div><br>
</div>
<div>Has anyone else out there seen a similar issue? If so, how did you res=
olve it?</div>
<div><br>
</div>
<div>Thanks,</div>
<div>Jim</div>
<div>
<div>
<div>--&nbsp;</div>
<div>Jim Rizzo</div>
</div>
<div>Helpdesk Manager</div>
<div>Providence College Information Technology</div>
<div>(401) 865-1277</div>
<div>AIM: JRizzoPC</div>
<div><a href=3D"http://itweb.providence.edu/helpdesk">http://itweb.providen=
ce.edu/helpdesk</a></div>
<div><a href=3D"http://selfhelp.providence.edu">http://selfhelp.providence.=
edu</a></div>
<div><br>
</div>
<div>Find us on Facebook!</div>
<div><a href=3D"http://www.facebook.com/ProvCollHelpDesk">http://www.facebo=
ok.com/ProvCollHelpDesk</a></div>
<div><br>
</div>
<div>Follow us on Twitter!</div>
<div><a href=3D"http://twitter.com/PCITHelpdesk">http://twitter.com/PCITHel=
pdesk</a></div>
</div>
</div>
</div>
</body>
</html>
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<p>
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