[27815] in resnet
Re: Knowledge Base help
daemon@ATHENA.MIT.EDU (Lyons, Andrew H)
Thu Jul 12 12:44:40 2012
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Date: Thu, 12 Jul 2012 16:42:08 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Lyons, Andrew H" <alyons@albany.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <CC246193.8138%webrp@oneonta.edu>
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Raphael,
We have quite a bit of content (some public, some internal only) posted usi=
ng Confluence. The public part is available at https://wiki.albany.edu/disp=
lay/askit.
Andrew Lyons, IT Support Specialist
ITS Client Support Services
University at Albany
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Web, Raph=
ael
Sent: Thursday, July 12, 2012 11:12 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: [RESNET-L] Knowledge Base help
Hi guys, been away for a long time. We're looking for a knowledge base sol=
ution here at SUNY Oneonta, and are exploring several options:
* Right Answers
* Confluence
* A home grown solution
Doe anyone out there have experience with any of these, or some other solut=
ion? I know this is probably an oft discussed topic, so please forgive. =
Anyway, thanks!
Raphael Web
SUNY Oneonta
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
___________________________________________________
You are subscribed to the ResNet-L mailing list.
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<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ge=
orgia","serif";color:#1F497D">Raphael,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ge=
orgia","serif";color:#1F497D"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ge=
orgia","serif";color:#1F497D">We have quite a bit of content=
(some public, some internal only) posted using Confluence. The public part=
is available at
<a href=3D"https://wiki.albany.edu/display/askit">https://wiki.albany.edu/d=
isplay/askit</a>.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ge=
orgia","serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ge=
orgia","serif";color:#1F497D">Andrew Lyons, IT Support Speci=
alist<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ge=
orgia","serif";color:#1F497D">ITS Client Support Services<o:=
p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ge=
orgia","serif";color:#1F497D">University at Albany<o:p></o:p=
></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ge=
orgia","serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>Web, Raphael<br>
<b>Sent:</b> Thursday, July 12, 2012 11:12 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> [RESNET-L] Knowledge Base help<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black">Hi guys, been away for a lo=
ng time. We're looking for a knowledge base solution here at SUNY One=
onta, and are exploring several options: <o:p></o:p></span></p>
</div>
<ul type=3D"disc">
<li class=3D"MsoNormal" style=3D"color:black;mso-margin-top-alt:auto;mso-ma=
rgin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style=3D"font-size:10.5pt;font-family:"Calibri","sans-=
serif"">Right Answers<o:p></o:p></span></li><li class=3D"MsoNormal" st=
yle=3D"color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-l=
ist:l0 level1 lfo1">
<span style=3D"font-size:10.5pt;font-family:"Calibri","sans-=
serif"">Confluence<o:p></o:p></span></li><li class=3D"MsoNormal" style=
=3D"color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list=
:l0 level1 lfo1">
<span style=3D"font-size:10.5pt;font-family:"Calibri","sans-=
serif"">A home grown solution<o:p></o:p></span></li></ul>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black">Doe anyone out there have e=
xperience with any of these, or some other solution? I know this is =
probably an oft discussed topic, so please forgive. Anyway,
thanks!<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black"><o:p> </o:p></span></p=
>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black"><o:p> </o:p></span></p=
>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black">Raphael Web<o:p></o:p></spa=
n></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black">SUNY Oneonta<o:p></o:p></sp=
an></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black"><o:p> </o:p></span></p=
>
</div>
<p class=3D"MsoNormal">___________________________________________________ =
You are subscribed to the ResNet-L mailing list.
<o:p></o:p></p>
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
__________________________
<o:p></o:p></p>
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___________________________________________________
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<p>
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