[27632] in resnet
Re: Continuant PBX maintenance
daemon@ATHENA.MIT.EDU (Doug Burke)
Mon May 7 18:50:48 2012
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Message-ID: <CBCD9EA2.19AA5%burke@sandiego.edu>
Date: Mon, 7 May 2012 22:48:14 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Doug Burke <burke@sandiego.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <CAE7Ok10CzQ_iBSO9JSLObPjmudPDbWP9Dapztm7vAGBy8HEM-Q@mail.gmail.com>
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All,
Are any of you currently on Avaya maintenance with a Avaya PBX that is or w=
ill be end-of-life? We dropped Avaya and signed with Continuant and immedi=
ately got a threatening letter from Avaya.
Doug
Douglas Burke
Director
Network Infrastructure Systems & Services
University of San Diego
5998 Alcala Park
Maher Hall Room 197
San Diego, CA 92110-2492
Phone (619) 260.6868
Fax (619) 849.8383
E-mail burke@SanDiego.edu<mailto:burke@SanDiego.edu>
USD Technology Services will never ask for your password. Please do not s=
hare it with others!
Any email that does request this or other personal information is fraudulen=
t and you should delete it or mark it as Junk Mail and block the sender.
"The void created by the failure to communicate is soon filled with poison,=
drivel and misrepresentation." C. Northcote Parkinson
From: Linda Biehl <lbiehl@iwu.edu<mailto:lbiehl@iwu.edu>>
Reply-To: RESNET-L <RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.ED=
U>>
Date: Monday, May 7, 2012 7:13 AM
To: RESNET-L <RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>>
Subject: Re: Continuant PBX maintenance
I have used Continuant for a year now and we've had a good experience with =
them. We have a legacy Nortel system.
Linda
On Wed, May 2, 2012 at 3:06 PM, Glenn Jerome <glenn_jerome@milton.edu<mailt=
o:glenn_jerome@milton.edu>> wrote:
Hello All
We are considering using Continuant to maintain our Siemens Model 80 PBX an=
d PhoneMail. They seem to have experience in supporting legacy equipment. H=
ave any of you used them?Do you have any comments regarding their depth of =
knowledge(Siemens or any other PBX), access to parts or onsite engineers?
Thanks in advance for any helpyou can provide.
Glenn Jerome PMP
Milton Academy
170 Centre St
Milton, MA 02186
glenn_jerome@milton.edu<mailto:glenn_jerome@milton.edu>
w 617-898-2105<tel:617-898-2105>
C 617-908-1932<tel:617-908-1932>
F 617-898-1705<tel:617-898-1705>
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he ResNet-L mailing list.
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--
Linda Biehl
Telecommunications Systems
Specialist
Illinois Wesleyan University
P.O Box 2900
Bloomington, IL 61702
309-556-3430
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EDU/archives/resnet-l.html ________________________________________________=
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e-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-fami=
ly: Calibri, sans-serif; ">
<div>
<div>
<div>All,</div>
<div><br>
</div>
<div>Are any of you currently on Avaya maintenance with a Avaya PBX that is=
or will be end-of-life? We dropped Avaya and signed with Continuant =
and immediately got a threatening letter from Avaya.</div>
<div>
<div style=3D"color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-s=
ize: 14px; ">
<br>
</div>
<div style=3D"color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-s=
ize: 14px; ">
Doug</div>
<div>
<div>
<p class=3D"MsoNormal" style=3D"color: rgb(0, 0, 0); margin-right: 0in; mar=
gin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; marg=
in-top: 0in; margin-bottom: 0.0001pt; ">
<b><span style=3D"font-size: 7.5pt; color: navy; font-family: Arial, sans-s=
erif; "><br>
</span></b></p>
<p class=3D"MsoNormal" style=3D"color: rgb(0, 0, 0); margin-right: 0in; mar=
gin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; marg=
in-top: 0in; margin-bottom: 0.0001pt; ">
<b><span style=3D"font-size: 7.5pt; color: navy; font-family: Arial, sans-s=
erif; "><br>
Douglas Burke<br>
</span></b><span style=3D"font-size: 7.5pt; color: navy; font-family: Arial=
, sans-serif; ">Director <br>
Network Infrastructure Systems & Services<br>
University of San Diego<o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"color: rgb(0, 0, 0); margin-right: 0in; mar=
gin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; marg=
in-top: 0in; margin-bottom: 0.0001pt; ">
<span style=3D"font-size: 7.5pt; color: navy; font-family: Arial, sans-seri=
f; ">5998 Alcala Park<br>
</span><span style=3D"font-size: 7.5pt; color: rgb(0, 0, 127); font-family:=
Arial, sans-serif; ">Maher Hall Room 197</span><span style=3D"font-size: 7=
.5pt; color: navy; font-family: Arial, sans-serif; "><br>
San Diego, CA 92110-2492<br>
Phone (619) 260.6868<br>
Fax (619) 849.8383<br>
E-mail <a href=3D"mailto:burke@SanDiego.edu" style=
=3D"color: blue; text-decoration: underline; "><span style=3D"font-family: =
'Times New Roman', serif; ">burke@SanDiego.edu</span></a></span><span style=
=3D"font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-se=
rif; "><o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"margin-right: 0in; margin-left: 0in; margin=
-top: 0in; margin-bottom: 0.0001pt; ">
<font class=3D"Apple-style-span" color=3D"#1f497d" face=3D"Calibri,sans-ser=
if"><span class=3D"Apple-style-span" style=3D"font-size: 15px; "><br>
</span></font></p>
<p class=3D"MsoNormal" style=3D"color: rgb(0, 0, 0); margin-right: 0in; mar=
gin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; marg=
in-top: 0in; margin-bottom: 0.0001pt; ">
<span style=3D"font-size: 10pt; color: rgb(0, 112, 192); font-family: Arial=
, sans-serif; "></span></p>
<p class=3D"MsoNormal" style=3D"margin-top: 0in; margin-right: 0in; margin-=
left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, =
sans-serif; color: rgb(0, 0, 0); ">
<b><span style=3D"font-size: 10pt; color: red; ">USD Technology Services wi=
ll never ask for your password. Please do not share it with oth=
ers!<o:p></o:p></span></b></p>
<p class=3D"MsoNormal" style=3D"margin-top: 0in; margin-right: 0in; margin-=
left: 0in; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, =
sans-serif; color: rgb(0, 0, 0); ">
<b><span style=3D"font-size: 10pt; color: red; ">Any email that does reques=
t this or other personal information is fraudulent and you should delete it=
or mark it as Junk Mail and block the sender.</span></b></p>
<p style=3D"color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-siz=
e: 14px; ">
</p>
</div>
</div>
<div style=3D"font-family: Calibri, sans-serif; font-size: 14px; "><span st=
yle=3D"font-size: 10pt; font-family: Arial, sans-serif; ">
<p style=3D"margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-=
left: 0px; font: normal normal normal 12px/normal Helvetica; ">
"The void created by the failure to communicate is soon filled with po=
ison, drivel and misrepresentation." C. Northcote Parkinson</p>
</span></div>
</div>
</div>
</div>
<div><br>
</div>
<span id=3D"OLK_SRC_BODY_SECTION">
<div style=3D"font-family:Calibri; font-size:11pt; text-align:left; color:b=
lack; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM:=
0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid;=
BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
<span style=3D"font-weight:bold">From: </span>Linda Biehl <<a href=3D"ma=
ilto:lbiehl@iwu.edu">lbiehl@iwu.edu</a>><br>
<span style=3D"font-weight:bold">Reply-To: </span>RESNET-L <<a href=3D"m=
ailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a>><br>
<span style=3D"font-weight:bold">Date: </span>Monday, May 7, 2012 7:13 AM<b=
r>
<span style=3D"font-weight:bold">To: </span>RESNET-L <<a href=3D"mailto:=
RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a>><br>
<span style=3D"font-weight:bold">Subject: </span>Re: Continuant PBX mainten=
ance<br>
</div>
<div><br>
</div>
<div>
<div>I have used Continuant for a year now and we've had a good experience =
with them. We have a legacy Nortel system.<br>
<br>
Linda<br>
<br>
<div class=3D"gmail_quote">On Wed, May 2, 2012 at 3:06 PM, Glenn Jerome <sp=
an dir=3D"ltr">
<<a href=3D"mailto:glenn_jerome@milton.edu" target=3D"_blank">glenn_jero=
me@milton.edu</a>></span> wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">
<u></u>
<div>
<p dir=3D"LTR"><span lang=3D"en-us"><font face=3D"Calibri">Hello</font> <fo=
nt face=3D"Calibri">
A</font><font face=3D"Calibri">ll</font></span><span lang=3D"en-us"></span>=
</p>
<p dir=3D"LTR"><span lang=3D"en-us"><font face=3D"Calibri">We are consideri=
ng using Continuant</font></span><span lang=3D"en-us"><font face=3D"Calibri=
"> to maintain our Siemens Mod</font></span><span lang=3D"en-us"><font face=
=3D"Calibri">el</font></span><span lang=3D"en-us"><font face=3D"Calibri">
80 PBX and PhoneMail. They seem to have experience in supporting legacy eq=
uipment</font></span><span lang=3D"en-us"><font face=3D"Calibri">. Have any=
of you used them?</font><font face=3D"Calibri">Do you have any comments re=
garding the</font></span><span lang=3D"en-us"><font face=3D"Calibri">ir</fo=
nt></span><span lang=3D"en-us"><font face=3D"Calibri">
depth of knowledge</font></span><span lang=3D"en-us"><font face=3D"Calibri=
">(Si</font><font face=3D"Calibri">emens or any other PBX)</font></span><sp=
an lang=3D"en-us">,<font face=3D"Calibri"> access to parts</font></span><sp=
an lang=3D"en-us"><font face=3D"Calibri"> or onsite
engineers</font></span><span lang=3D"en-us"><font face=3D"Calibri">?</font=
></span><span lang=3D"en-us"></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"><font face=3D"Calibri">Thanks in advanc=
e for any help</font></span><span lang=3D"en-us"><font face=3D"Calibri">you=
can provide.</font></span><span lang=3D"en-us"></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"><b></b></span><span lang=3D"en-us"><b><=
/b></span><b><span lang=3D"en-us"></span><span lang=3D"en-us"><font face=3D=
"Freestyle Script" size=3D"5">Glenn Jerome</font></span></b><span lang=3D"e=
n-us"><b></b></span><b><span lang=3D"en-us"><font face=3D"Calibri">
PMP</font></span></b></p>
<p dir=3D"LTR"><span lang=3D"en-us"></span><span lang=3D"en-us"><font face=
=3D"Calibri">Milton Academy</font></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"><font face=3D"Calibri">170 Centre St</f=
ont></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"><font face=3D"Calibri">Milton, MA 02186=
</font></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"><font face=3D"Calibri"><a href=3D"mailt=
o:glenn_jerome@milton.edu" target=3D"_blank">glenn_jerome@milton.edu</a></f=
ont></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"><font face=3D"Calibri">w <a href=3D"tel=
:617-898-2105" value=3D"+16178982105" target=3D"_blank">
617-898-2105</a></font></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"><font face=3D"Calibri">C <a href=3D"tel=
:617-908-1932" value=3D"+16179081932" target=3D"_blank">
617-908-1932</a></font></span><span lang=3D"en-us"></span><span lang=3D"en-=
us"></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"></span><span lang=3D"en-us"><font face=
=3D"Calibri">F <a href=3D"tel:617-898-1705" value=3D"+16178981705" targ=
et=3D"_blank">
617-898-1705</a></font></span></p>
<p dir=3D"LTR"><span lang=3D"en-us"></span></p>
</div>
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</blockquote>
</div>
<br>
<br clear=3D"all">
<br>
-- <br>
Linda Biehl<br>
Telecommunications Systems<br>
=
Specialist<br>
Illinois Wesleyan University<br>
P.O Box 2900<br>
Bloomington, IL 61702<br>
309-556-3430<br>
<br>
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