[27491] in resnet
Re: Scheduling Software/System
daemon@ATHENA.MIT.EDU (Andy Voelker)
Tue Mar 27 11:33:44 2012
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Message-ID: <B3C0241889401F4AB97A55E980BABBA0013459C38CB0@EXV01.wcu.edu>
Date: Tue, 27 Mar 2012 11:31:52 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Andy Voelker <avoelker@email.wcu.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <CB8FB286.21DD3%jrizzo@providence.edu>
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Funny you should mention the proposal. Mark Ellersick of WCU, who submitte=
d a presentation entitled "What Doesn't It Do? Utilizing Internally Develop=
ed Software to Enhance Your Services for Students", has some scheduling fun=
ctionality built in to his student management software called IGOR. (I don=
't believe he is signed up for this listserv, so I will reply for him) We =
use When to Work, which is pretty good but there are some feature holes. I=
GOR helps augment this system. We can pull a csv dump from W2W and dump it=
in to IGOR. Then we can use the scheduling piece in IGOR to match trainin=
g requests with employee schedules and with the skills those employees have=
to fill the request or deny it.
As far as your requests, the biggest problem we have with W2W is the abilit=
y to specify positions for students to work and splitting them between "cre=
ws". We have some students that can work helpdesk, training, and repair. =
We can schedule them in locations, but we can't put in to that student's pr=
ofile that they are not authorized to ever work repair, for instance. It l=
acks the ability to put what "job titles" or "skills" they can be assigned =
to. Aside from that, W2W will do most of what you want. No AD authenticat=
ion though.
I'm copying Mark in case he wants to correct me.
-- Andy Voelker
Manager of Student Computing in the Technology Commons
Western Carolina University
Be sure to check out the WCU TechTips Podcast at http://www.youtube.com/Wes=
ternCarolinaU!!
Check the status of your IT requests at any time at http://help.wcu.edu/ !
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Rizzo, Ji=
m
Sent: Wednesday, March 21, 2012 4:30 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Scheduling Software/System
I know this has been brought up over and over and over and over again... an=
d I've heard resounding support for WhenToWork.com, but I've heard it has s=
ome shortcomings. So... I'm curious what people are using (and while this w=
ould make an awesome presentation for the Student Technology Conference, if=
they're still accepting proposals), I'd like some suggestions.
I currently use an Excel spreadsheet with all my shifts laid out. I want a =
system that can do all of the following...
- Weekly shifts that during a specified time period.
- The ability to request coverage for shifts (preferred that students can s=
ee all available shifts for their given position).
- The ability to specify positions that students work (and they can only se=
e shifts for those positions).
- The ability for students to sign up for shifts during a certain time peri=
od that I specify.
- A master list so I can see who is working where at any given time.
- Bonus: ability to log in using Active Directory. :)
I realize I probably want a lot and it might not all be possible... but doe=
s anything like this exist?
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
(401) 865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpdesk
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Funny you=
should mention the proposal. Mark Ellersick of WCU, who submitted a =
presentation entitled “</span><span style=3D'font-size:9.0pt;font-fam=
ily:"Verdana","sans-serif";color:black;background:white'>What Doesn’t=
It Do? Utilizing Internally Developed Software to Enhance Your Services fo=
r Students”, </span><span style=3D'font-size:9.0pt;font-family:"Verda=
na","sans-serif";color:#1F497D;background:white'>has some scheduling functi=
onality built in to his student management software called IGOR. (I d=
on’t believe he is signed up for this listserv, so I will reply for h=
im) We use When to Work, which is pretty good but there are some feat=
ure holes. IGOR helps augment this system. We can pull a csv du=
mp from W2W and dump it in to IGOR. Then we can use the scheduling pi=
ece in IGOR to match training requests with employee schedules and with the=
skills those employees have to fill the request or deny it. </span><=
span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F=
497D'><o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:1=
1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></=
span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"=
Calibri","sans-serif";color:#1F497D'>As far as your requests, the biggest p=
roblem we have with W2W is the ability to specify positions for students to=
work and splitting them between “crews”. We have some st=
udents that can work helpdesk, training, and repair. We can schedule =
them in locations, but we can’t put in to that student’s profil=
e that they are not authorized to ever work repair, for instance. It =
lacks the ability to put what “job titles” or “skillsR=
21; they can be assigned to. Aside from that, W2W will do most of wha=
t you want. No AD authentication though.<o:p></o:p></span></p><p clas=
s=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-s=
erif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><span=
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D=
'>I’m copying Mark in case he wants to correct me.<o:p></o:p></span><=
/p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibr=
i","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=3D=
MsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif=
";color:#1F497D'>-- Andy Voelker<o:p></o:p></span></p><p class=3DMsoNormal>=
<span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1=
F497D'>Manager of Student Computing in the Technology Commons<o:p></o:p></s=
pan></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"C=
alibri","sans-serif";color:#1F497D'>Western Carolina University<o:p></o:p><=
/span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:=
"Calibri","sans-serif";color:#1F497D'>Be sure to check out the WCU TechTips=
Podcast at <a href=3D"http://www.youtube.com/WesternCarolinaU">http://www.=
youtube.com/WesternCarolinaU</a>!!<o:p></o:p></span></p><p class=3DMsoNorma=
l><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:=
#1F497D'>Check the status of your IT requests at any time at <a href=3D"htt=
p://help.wcu.edu/">http://help.wcu.edu/</a> !<o:p></o:p></span></p></div><p=
class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","s=
ans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style=3D'bo=
rder:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p clas=
s=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans=
-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font-family:"Tahom=
a","sans-serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Beha=
lf Of </b>Rizzo, Jim<br><b>Sent:</b> Wednesday, March 21, 2012 4:30 PM<br><=
b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Scheduling Software/S=
ystem<o:p></o:p></span></p></div></div><p class=3DMsoNormal><o:p> </o:=
p></p><div><div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;f=
ont-family:"Calibri","sans-serif";color:black'>I know this has been brought=
up over and over and over and over again… and I've heard resounding =
support for WhenToWork.com, but I've heard it has some shortcomings. SoR=
30; I'm curious what people are using (and while this would make an awesome=
presentation for the Student Technology Conference, if they're still accep=
ting proposals), I'd like some suggestions.<o:p></o:p></span></p></div><div=
><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri"=
,"sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=
=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-se=
rif";color:black'>I currently use an Excel spreadsheet with all my shifts l=
aid out. I want a system that can do all of the following…<o:p></o:p>=
</span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;=
font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p=
></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-famil=
y:"Calibri","sans-serif";color:black'>- Weekly shifts that during a specifi=
ed time period.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>-=
The ability to request coverage for shifts (preferred that students can se=
e all available shifts for their given position).<o:p></o:p></span></p></di=
v><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black'>- The ability to specify positions that st=
udents work (and they can only see shifts for those positions).<o:p></o:p><=
/span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;f=
ont-family:"Calibri","sans-serif";color:black'>- The ability for students t=
o sign up for shifts during a certain time period that I specify.<o:p></o:p=
></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt=
;font-family:"Calibri","sans-serif";color:black'>- A master list so I can s=
ee who is working where at any given time.<o:p></o:p></span></p></div><div>=
<p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri",=
"sans-serif";color:black'>- Bonus: ability to log in using Active Directory=
. :)<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'fo=
nt-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> <=
/o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10=
.5pt;font-family:"Calibri","sans-serif";color:black'>I realize I probably w=
ant a lot and it might not all be possible… but does anything like th=
is exist?<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=
=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p>&=
nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-s=
ize:10.5pt;font-family:"Calibri","sans-serif";color:black'>Jim<o:p></o:p></=
span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;fo=
nt-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><=
/div><div><div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;fo=
nt-family:"Calibri","sans-serif";color:black'>-- <o:p></o:p></span></p=
></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-famil=
y:"Calibri","sans-serif";color:black'>Jim Rizzo<o:p></o:p></span></p></div>=
</div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family=
:"Calibri","sans-serif";color:black'>Helpdesk Manager<o:p></o:p></span></p>=
</div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family=
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ogy<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'fon=
t-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>(401) 865-127=
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