[27481] in resnet
Re: Imaging Student Computers
daemon@ATHENA.MIT.EDU (Andy Voelker)
Wed Mar 21 08:27:58 2012
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Message-ID: <B3C0241889401F4AB97A55E980BABBA0013459A9BF12@EXV01.wcu.edu>
Date: Wed, 21 Mar 2012 08:27:46 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Andy Voelker <avoelker@email.wcu.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <CAD+0rjEDq3JPa40czKMjhntTWjXeMEfuRpXcnPP0Zi+ztLVT_w@mail.gmail.com>
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Thank you for the detailed response, Christina! I have been trained on UIU=
before, and unfortunately we don't have a license for it. I checked out o=
ur license agreement with Microsoft. We do provide Windows 7 Ultimate for =
the students but the agreement requires they purchase the official media an=
d license key ($15). That isn't too bad, but it is sold at our bookstore, =
which is a good distance from our shop. It means the students have to make=
another stop and lay down some money. My main focus for imaging is to gai=
n speed of return without increasing cost. Sometimes just getting a studen=
t to back up their data before a reformat can increase the total time by a =
day or two, so getting them to do more will increase that as well. I'd lik=
e to be able to sell the discs at our shop, but I think the bookstore would=
n't like that. We could just image it and put in their key when they bring=
it in. Something to think about I guess.....
I'm going to do some timed tests with our current setup and run some number=
s against imaging. I'll post what I find.
Thanks again,
-- Andy Voelker
Manager of Student Computing in the Technology Commons
Western Carolina University
Be sure to check out the WCU TechTips Podcast at http://www.youtube.com/Wes=
ternCarolinaU!!
Check the status of your IT requests at any time at http://help.wcu.edu/ !
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Christina=
Webster
Sent: Tuesday, March 20, 2012 3:37 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Imaging Student Computers
We don't image student computers because our software licensing doesn't inc=
lude students, so we have to rebuild from scratch with their disks. Howeve=
r, I use UIU from Big Bang ( http://www.uiu4you.com/ ) to make hardware ind=
ependent images for all the faculty and staff PCs on campus. With this, I =
have an imaging computer that is a few years old to make all the base image=
s, which I package via Ghost. Then I add the UIU software and repackage. =
We use Ghost to package and deploy our software. But I believe it also wor=
ks with Windows imaging software.
Basically, we just make two images: one model specific (the base image that=
I regularly update), and the other is the UIU image that gets deployed. I=
f your software license allows, I suggest that you just reimage all the stu=
dent computers with your "supported" OS - or rebuild them with their own di=
sks. We service a large number of models, but have hardware and OS specifi=
cs to what we consider a supported model. For the faculty and staff, when =
we reimage their PCs, they all get Windows 7, 64-bit. Now, all the student=
machines may not be able to handle a 64-bit image, so you'd have to create=
a 32-bit image too. But if you kept it to Windows 7, then you'd only have=
two images to update - and you'd only have to update the images a couple t=
imes of the year.
We also, encourage students to increase their RAM on older, slower machine=
s. We show them how to research what RAM they need - Crucial has a memory =
tool that can be downloaded, which will scan their machine, tell them what =
type of RAM they need, show them how many DIMMs they have, and what their c=
urrent RAM allotment is - and then we guide them on how to install it. We =
don't install it for them, but they can come and do it at the helpdesk, and=
borrow our tools.
You can get a 30-day trial download from the UIU website, and as long as yo=
u update the driver package regularly, it works well. On the newest models=
of PCs, you may need to get and install some drivers post deployment. I o=
nly had to do that with our Lenovos that were the newest models, and shippe=
d from Lenovo. On all our older PCs, I didn't have to get any drivers, exc=
ept for a 6-year old Dell model that wanted the sound driver updated.
Our images include Kaspersky, which is installed and turned off before the =
image is packaged, and then turned on after deployment - otherwise, it brea=
ks the image. We also have a lot of other software installed on the image,=
including Adobe products, Office, and pieces of Freeware.
Good luck, and if you try it, let me know how it goes,
~ Christina
On Fri, Mar 9, 2012 at 9:07 AM, Andy Voelker <avoelker@email.wcu.edu<mailto=
:avoelker@email.wcu.edu>> wrote:
I'm doing some research on imaging student computers and wanted to get peop=
les' weigh-in. Here is our situation:
- Students bring their own computers. They bring what they can af=
ford and we service whatever they bring. We have standards, but they are v=
ery... shall we say... accommodating. This means that we service 83279423 =
different brands and 8907248928749837283 different models.
- We provide Microsoft Office for all students. We also provide S=
ymantec antivirus (which will hopefully change soon)
- Currently we are making slipstream windows discs with all servic=
e packs and most updates included. We then dump this on to a high speed fl=
ash drive and install it from there.
- We then install the operating system, get any drivers off devid.=
info<http://devid.info>, run the office installer, and the antivirus instal=
ler
- Finally, for all those additional pieces of freeware we run a st=
andardized Ninite package. Done.
- We probably perform about 6 reformats per week, average.
This process doesn't take too long, but I'm sure it could be a lot better. =
The problem is making a generic image that will run well on 89072489287498=
37283 different models of computer.
My questions are:
is it worthwhile to upkeep generic images for Windows 7 32-bit, 7 64-bit, V=
ista 32-bit, Vista 64-bit, and XP?
What is your imaging solution?
Are the generic images as stable and well performed as a clean format?
-- Andy Voelker
avoelker@email.wcu.edu<mailto:avoelker@email.wcu.edu>
Manager of Student Computing in the Technology Commons
Western Carolina University
Be sure to check out the WCU TechTips Podcast at http://www.youtube.com/Wes=
ternCarolinaU!!
Check the status of your IT requests at any time at http://help.wcu.edu/ !
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
--
Christina S. Webster
Client Services
Instructional & Informational Technology Services
Haverford College | Stokes 204 | (610) 896-1322
Check us out on the web - http://www.haverford.edu/iits
Follow us on Twitter @HCProDesk or like us on FaceBook - http://www.faceboo=
k.com/HCProDesk
IITS staff will never ask for your password.
The privacy of your password enhances the privacy of our entire community a=
nd the integrity of our technology environment.
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thank you=
for the detailed response, Christina! I have been trained on UIU bef=
ore, and unfortunately we don’t have a license for it. I checke=
d out our license agreement with Microsoft. We do provide Windows 7 U=
ltimate for the students but the agreement requires they purchase the offic=
ial media and license key ($15). That isn’t too bad, but it is =
sold at our bookstore, which is a good distance from our shop. It mea=
ns the students have to make another stop and lay down some money. My=
main focus for imaging is to gain speed of return without increasing cost.=
Sometimes just getting a student to back up their data before a refo=
rmat can increase the total time by a day or two, so getting them to do mor=
e will increase that as well. I’d like to be able to sell the d=
iscs at our shop, but I think the bookstore wouldn’t like that. =
We could just image it and put in their key when they bring it in. S=
omething to think about I guess…..<o:p></o:p></span></p><p class=3DMs=
oNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";=
color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I=
217;m going to do some timed tests with our current setup and run some numb=
ers against imaging. I’ll post what I find.<o:p></o:p></span></=
p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri=
","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNor=
mal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";colo=
r:#1F497D'>Thanks again,<o:p></o:p></span></p><p class=3DMsoNormal><span st=
yle=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11=
.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-- Andy Voelker<o:p>=
</o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-=
family:"Calibri","sans-serif";color:#1F497D'>Manager of Student Computing i=
n the Technology Commons<o:p></o:p></span></p><p class=3DMsoNormal><span st=
yle=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>W=
estern Carolina University<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'=
>Be sure to check out the WCU TechTips Podcast at <a href=3D"http://www.you=
tube.com/WesternCarolinaU">http://www.youtube.com/WesternCarolinaU</a>!!<o:=
p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;fon=
t-family:"Calibri","sans-serif";color:#1F497D'>Check the status of your IT =
requests at any time at <a href=3D"http://help.wcu.edu/">http://help.wcu.ed=
u/</a> !<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p>=
</span></p><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-fam=
ily:"Tahoma","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;=
font-family:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.=
ND.EDU] <b>On Behalf Of </b>Christina Webster<br><b>Sent:</b> Tuesday, Marc=
h 20, 2012 3:37 PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b=
> Re: Imaging Student Computers<o:p></o:p></span></p><p class=3DMsoNormal><=
o:p> </o:p></p><p class=3DMsoNormal><span style=3D'font-family:"Comic =
Sans MS";color:#333399'>We don't image student computers because our softwa=
re licensing doesn't include students, so we have to rebuild from scratch w=
ith their disks. However, I use UIU from Big Bang (</span> <a href=3D=
"http://www.uiu4you.com/">http://www.uiu4you.com/</a> )<span style=3D'=
font-family:"Comic Sans MS";color:#333399'> to make hardware independe=
nt images for all the faculty and staff PCs on campus. With this, I h=
ave an imaging computer that is a few years old to make all the base images=
, which I package via Ghost. Then I add the UIU software and repackag=
e. We use Ghost to package and deploy our software. But I belie=
ve it also works with Windows imaging software.</span><o:p></o:p></p><div><=
p class=3DMsoNormal><o:p> </o:p></p></div><div><p class=3DMsoNormal><s=
pan style=3D'font-family:"Comic Sans MS";color:#333399'>Basically, we just =
make two images: one model specific (the base image that I regularly update=
), and the other is the UIU image that gets deployed. If your softwar=
e license allows, I suggest that you just reimage all the student computers=
with your "supported" OS - or rebuild them with their own disks.=
We service a large number of models, but have hardware and OS specif=
ics to what we consider a supported model. For the faculty and staff,=
when we reimage their PCs, they all get Windows 7, 64-bit. Now, all =
the student machines may not be able to handle a 64-bit image, so you'd hav=
e to create a 32-bit image too. But if you kept it to Windows 7, then=
you'd only have two images to update - and you'd only have to update the i=
mages a couple times of the year.</span><o:p></o:p></p></div><div><p class=
=3DMsoNormal><o:p> </o:p></p></div><div><p class=3DMsoNormal><span sty=
le=3D'font-family:"Comic Sans MS";color:#333399'>We also, encourage student=
s to increase their RAM on older, slower machines. We show them=
how to research what RAM they need - Crucial has a memory tool that can be=
downloaded, which will scan their machine, tell them what type of RAM they=
need, show them how many DIMMs they have, and what their current RAM =
allotment is - and then we guide them on how to install it. We don't =
install it for them, but they can come and do it at the helpdesk, and borro=
w our tools. </span><o:p></o:p></p></div><div><p class=3DMsoNor=
mal><o:p> </o:p></p></div><div><p class=3DMsoNormal><span style=3D'fon=
t-family:"Comic Sans MS";color:#333399'>You can get a 30-day trial download=
from the UIU website, and as long as you update the driver package regular=
ly, it works well. On the newest models of PCs, you may need to get a=
nd install some drivers post deployment. I only had to do that with o=
ur Lenovos that were the newest models, and shipped from Lenovo. On a=
ll our older PCs, I didn't have to get any drivers, except for a 6-year old=
Dell model that wanted the sound driver updated.</span><o:p></o:p></p></di=
v><div><p class=3DMsoNormal><o:p> </o:p></p></div><div><p class=3DMsoN=
ormal><span style=3D'font-family:"Comic Sans MS";color:#333399'>Our images =
include Kaspersky, which is installed and turned off before the image is pa=
ckaged, and then turned on after deployment - otherwise, it breaks the imag=
e. We also have a lot of other software installed on the image, inclu=
ding Adobe products, Office, and pieces of Freeware. </span><o:p></o:p=
></p></div><div><p class=3DMsoNormal><o:p> </o:p></p></div><div><p cla=
ss=3DMsoNormal><span style=3D'font-family:"Comic Sans MS";color:#333399'>Go=
od luck, and if you try it, let me know how it goes,</span><o:p></o:p=
></p></div><div><p class=3DMsoNormal><o:p> </o:p></p></div><div><p cla=
ss=3DMsoNormal style=3D'margin-bottom:12.0pt'><span style=3D'font-family:"C=
omic Sans MS";color:#333399'>~ Christina</span><o:p></o:p></p><div><p class=
=3DMsoNormal>On Fri, Mar 9, 2012 at 9:07 AM, Andy Voelker <<a href=3D"ma=
ilto:avoelker@email.wcu.edu">avoelker@email.wcu.edu</a>> wrote:<o:p></o:=
p></p><div><div><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-m=
argin-bottom-alt:auto'>I’m doing some research on imaging student com=
puters and wanted to get peoples’ weigh-in. Here is our situati=
on:<o:p></o:p></p><p style=3D'margin-left:20.25pt'>-<span style=3D'font-siz=
e:7.0pt'> </span>Stud=
ents bring their own computers. They bring what they can afford and w=
e service whatever they bring. We have standards, but they are very&#=
8230; shall we say… accommodating. This means that we service 8=
3279423 different brands and 8907248928749837283 different models.<o:p></o:=
p></p><p style=3D'margin-left:20.25pt'>-<span style=3D'font-size:7.0pt'>&nb=
sp; </span>We provide Micro=
soft Office for all students. We also provide Symantec antivirus (whi=
ch will hopefully change soon)<o:p></o:p></p><p style=3D'margin-left:20.25p=
t'>-<span style=3D'font-size:7.0pt'> &nb=
sp; </span>Currently we are making slipstream windows discs wit=
h all service packs and most updates included. We then dump this on t=
o a high speed flash drive and install it from there.<o:p></o:p></p><p styl=
e=3D'margin-left:20.25pt'>-<span style=3D'font-size:7.0pt'> &nbs=
p; </span>We then install the operating=
system, get any drivers off <a href=3D"http://devid.info" target=3D"_blank=
">devid.info</a>, run the office installer, and the antivirus installer<o:p=
></o:p></p><p style=3D'margin-left:20.25pt'>-<span style=3D'font-size:7.0pt=
'> </span>Finally, fo=
r all those additional pieces of freeware we run a standardized Ninite pack=
age. Done.<o:p></o:p></p><p style=3D'margin-left:20.25pt'>-<span styl=
e=3D'font-size:7.0pt'>  =
; </span>We probably perform about 6 reformats per week, average.<o:p></o:p=
></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-botto=
m-alt:auto'> <o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-t=
op-alt:auto;mso-margin-bottom-alt:auto'>This process doesn’t take too=
long, but I’m sure it could be a lot better. The problem is ma=
king a generic image that will run well on 8907248928749837283 different mo=
dels of computer.<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-to=
p-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=3DMsoN=
ormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>My quest=
ions are:<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:au=
to;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=3DMsoNormal st=
yle=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>is it worthwhile=
to upkeep generic images for Windows 7 32-bit, 7 64-bit, Vista 32-bit, Vis=
ta 64-bit, and XP?<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-t=
op-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=3DMso=
Normal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>What is=
your imaging solution?<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-mar=
gin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=
=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>A=
re the generic images as stable and well performed as a clean format?<o:p><=
/o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-b=
ottom-alt:auto'> <o:p></o:p></p><p class=3DMsoNormal style=3D'mso-marg=
in-top-alt:auto;mso-margin-bottom-alt:auto'>-- Andy Voelker<o:p></o:p></p><=
p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:=
auto'><a href=3D"mailto:avoelker@email.wcu.edu" target=3D"_blank">avoelker@=
email.wcu.edu</a><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-to=
p-alt:auto;mso-margin-bottom-alt:auto'>Manager of Student Computing in the =
Technology Commons<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-t=
op-alt:auto;mso-margin-bottom-alt:auto'>Western Carolina University<o:p></o=
:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bot=
tom-alt:auto'>Be sure to check out the WCU TechTips Podcast at <a href=3D"h=
ttp://www.youtube.com/WesternCarolinaU" target=3D"_blank">http://www.youtub=
e.com/WesternCarolinaU</a>!!<o:p></o:p></p><p class=3DMsoNormal style=3D'ms=
o-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Check the status of your =
IT requests at any time at <a href=3D"http://help.wcu.edu/" target=3D"_blan=
k">http://help.wcu.edu/</a> !<o:p></o:p></p><p class=3DMsoNormal style=3D'm=
so-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></d=
iv><p class=3DMsoNormal><br clear=3Dall><o:p></o:p></p></div><p class=3DMso=
Normal>___________________________________________________ You are subscrib=
ed to the ResNet-L mailing list. <o:p></o:p></p><p>To subscribe, unsubscrib=
e or search the archives, go to <a href=3D"http://LISTSERV.ND.EDU/archives/=
resnet-l.html" target=3D"_blank">http://LISTSERV.ND.EDU/archives/resnet-l.h=
tml</a> ___________________________________________________ <o:p></o:p></p>=
</div><p class=3DMsoNormal><br><br clear=3Dall><o:p></o:p></p><div><p class=
=3DMsoNormal><o:p> </o:p></p></div><p class=3DMsoNormal>-- <span style=
=3D'font-family:"'Comic Sans MS'","serif"'><o:p></o:p></span></p><p style=
=3D'margin:0in;margin-bottom:.0001pt'><span style=3D'font-size:10.0pt;font-=
family:"Comic Sans MS";color:#002060'>Christina S. We</span><span style=3D'=
font-size:10.0pt;font-family:"'Comic Sans MS'","serif";color:#002060'>bster=
</span><span style=3D'font-family:"'Comic Sans MS'","serif";color:#002060'>=
<o:p></o:p></span></p><p style=3D'margin:0in;margin-bottom:.0001pt'><span s=
tyle=3D'font-size:10.0pt;font-family:"Comic Sans MS";color:#002060'>Client =
Services</span><span style=3D'font-family:"'Comic Sans MS'","serif";color:#=
002060'><o:p></o:p></span></p><p style=3D'margin:0in;margin-bottom:.0001pt'=
><span style=3D'font-size:10.0pt;font-family:"Comic Sans MS";color:#002060'=
>Instructional & Informational Technology Services</span><span style=3D=
'font-family:"'Comic Sans MS'","serif";color:#002060'><o:p></o:p></span></p=
><p style=3D'margin:0in;margin-bottom:.0001pt'><span style=3D'font-size:10.=
0pt;font-family:"Comic Sans MS";color:#002060'>Haverford College | Stokes 2=
04 | (610) 896-1322</span><span style=3D'font-family:"Comic Sans MS";color:=
#002060'> </span><span style=3D'font-family:"'Comic Sans MS'","serif";=
color:#002060'><o:p></o:p></span></p><p style=3D'margin:0in;margin-bottom:.=
0001pt'><span style=3D'font-size:10.0pt;font-family:"Comic Sans MS";color:#=
002060'> </span><span style=3D'font-family:"'Comic Sans MS'","serif";c=
olor:#002060'><o:p></o:p></span></p><p style=3D'margin:0in;margin-bottom:.0=
001pt'><span style=3D'font-size:10.0pt;font-family:"Comic Sans MS";color:#6=
32423'>Check us out on the web - </span><span style=3D'font-size:10.0pt;fon=
t-family:"Comic Sans MS";color:#0070C0'><a href=3D"http://www.haverford.edu=
/iits" target=3D"_blank">http://www.haverford.edu/iits</a></span><span styl=
e=3D'font-size:10.0pt;font-family:"Comic Sans MS";color:#632423'> </s=
pan><span style=3D'font-family:"'Comic Sans MS'","serif"'><o:p></o:p></span=
></p><p style=3D'margin:0in;margin-bottom:.0001pt'><span style=3D'font-size=
:10.0pt;font-family:"Comic Sans MS";color:#632423'>Follow us on Twitter @HC=
ProDesk or like us on FaceBook - </span><span style=3D'font-size:10.0pt;fon=
t-family:"Comic Sans MS";color:#0070C0'><a href=3D"http://www.facebook.com/=
HCProDesk" target=3D"_blank">http://www.facebook.com/HCProDesk</a></span><s=
pan style=3D'font-family:"'Comic Sans MS'","serif";color:#002060'><o:p></o:=
p></span></p><p style=3D'margin:0in;margin-bottom:.0001pt'><span style=3D'f=
ont-size:10.0pt;font-family:"Comic Sans MS";color:#632423'>IITS staff will =
never ask for your password. </span><span style=3D'font-family:"=
'Comic Sans MS'","serif";color:#002060'><o:p></o:p></span></p><p style=3D'm=
argin:0in;margin-bottom:.0001pt'><span style=3D'font-size:10.0pt;font-famil=
y:"Comic Sans MS";color:#632423'>The privacy of your password enhances the =
privacy of our entire community and the integrity of our technology environ=
ment.</span><span style=3D'font-family:"'Comic Sans MS'","serif"'><o:p></o:=
p></span></p><p class=3DMsoNormal><o:p> </o:p></p></div><p class=3DMso=
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