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Re: Mobile Device Headaches

daemon@ATHENA.MIT.EDU (Koerber, Jeff)
Thu Feb 23 17:29:20 2012

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Message-ID:  <719B4DBB178C9F45BF38F2602BA125A52B492634@exch-mb2.towson.edu>
Date:         Thu, 23 Feb 2012 22:29:09 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Koerber, Jeff" <jkoerber@towson.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <4F466BDD.9010101@ucsc.edu>

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1.        That is one big advantage with going with Google for e-mail is th=
at they do a great job of keeping up with that and they have great document=
ation.

2.       We have a guest network where students, faculty & staff must log i=
nto using their AD credentials and guests can log in with credentials creat=
ed by any student, faculty, or staff.  This network doesn't require NAC and=
 still allows them to check e-mail, and surf in case our secure network doe=
sn't work on their device.  Also, we use Cloudpath<http://cloudpath.net/>, =
which handles much of the configuration and they keep up with many mobile O=
Ss.


Jeff Koerber
Supervisor, Student Computing Services Service Desk & Lab
Towson University
Towson, MD



From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Corduan, =
Nick
Sent: Wednesday, February 22, 2012 4:00 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Mobile Device Headaches

All,

I honestly have a headache.

It's this big:

(Picture me holding my hands to about the size of a smartphone.)

Some of the things I'm trying to manage:


1)      Staying on top of which Android phones actually fully support Excha=
nge synchronization and which require the use of third party applications.

2)      Keeping up with NAC registration when students get a new phone from=
 their parents every two weeks and the NAC doesn't necessarily recognize th=
e new devices yet.

3)      Managing iPads in an enterprise environment when Apple won't give m=
e any real enterprise tools.

4)      Figuring out how to help clients from capturing the buzz to actuall=
y leverage Kindles, Nooks, iPads and other mobile devices into being useful=
 parts of their operation.

If you have any ideas, I would love to hear from you.

But.

What would be better than just e-mailing me would be if you could give some=
 thought to giving those suggestions or relating your experiences at the St=
udent Technology Conference at the Claremont Colleges this June.

Teaching me things is great!  Teaching Southern California is even better! =
 Teaching the world while enjoying Southern California?  Not sure you can b=
eat that.

Give it some thought, eh?

And then visit http://resnetsymposium.org/rspm/index/ to sign up and submit=
 a presentation proposal with what you'd like to share with us.  You don't =
have to have your presentation completed and polished, just a brief descrip=
tion will do. You'll have time between now and the conference to make your =
presentation shine.

The deadline for proposals is March 1, 2012 at 5:00pm (Pacific Time).

Nick Corduan
Mobile Device Theme Guide,
          Programming Committee STC 2012 (presented by ResNet)


P.S. For descriptions of all seven presentation themes, please visit http:/=
/www.resnetsymposium.org/resnet2012/?p=3D269


---
Nicholas Corduan
IT Client Services Manager
Taylor University, Upland, Indiana
(765) 998-4052 / NcCorduan@taylor.edu<mailto:NcCorduan@taylor.edu>



The information in this communication is intended solely for the individual=
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privileged information. If you are not the intended recipient, any disclosu=
re, copying, distribution or reliance on the contents of this information i=
s strictly prohibited, and may be unlawful. If you have received this commu=
nication in error, please notify us immediately by responding to the sender=
 of this email, and then delete it from your system. Taylor University is n=
ot liable for the inaccurate or improper transmission of the information co=
ntained in this communication or for any delay in its receipt.
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
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___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___




--

Carla Rounds



University of California, Santa Cruz

Santa Cruz, California 95064



cjrounds@ucsc.edu<mailto:cjrounds@ucsc.edu>

(831) 459-5757
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___

___________________________________________________
You are subscribed to the ResNet-L mailing list.

To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________

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<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"color:#1F497D"><span style=3D"m=
so-list:Ignore">1.<span style=3D"font:7.0pt &quot;Times New Roman&quot;">&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style=3D"color:#1F497D">&nbsp;That is =
one big advantage with going with Google for e-mail is that they do a great=
 job of keeping up with that and they have great documentation.&nbsp;
<o:p></o:p></span></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"color:#1F497D"><span style=3D"m=
so-list:Ignore">2.<span style=3D"font:7.0pt &quot;Times New Roman&quot;">&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style=3D"color:#1F497D">We have a gues=
t network where students, faculty &amp; staff must log into using their AD =
credentials and guests can log in with credentials created by any student, =
faculty, or staff.&nbsp; This network doesn&#8217;t
 require NAC and still allows them to check e-mail, and surf in case our se=
cure network doesn&#8217;t work on their device. &nbsp;Also, we use
<a href=3D"http://cloudpath.net/">Cloudpath</a>, which handles much of the =
configuration and they keep up with many mobile OSs.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Jeff Koerber<o:p></o:p=
></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Supervisor, Student Co=
mputing Services Service Desk &amp; Lab<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Towson University<o:p>=
</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Towson, MD<o:p></o:p><=
/span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">&nbsp;</span><o:p></o:=
p></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&quot=
;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Resnet F=
orum [<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">mailto:RESNET-L@LISTSERV.=
ND.EDU</a>]
<b>On Behalf Of </b>Corduan, Nick<br>
<b>Sent:</b> Wednesday, February 22, 2012 4:00 PM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a><br>
<b>Subject:</b> Mobile Device Headaches</span><o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<div>
<p class=3D"MsoNormal">All,<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">I honestly have a headache. <o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">It&#8217;s this big:<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">(Picture me holding my hands to about the size of a =
smartphone.)<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">Some of the things I&#8217;m trying to manage:<o:p><=
/o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in">1)<span style=3D=
"font-size:7.0pt;font-family:&quot;Times New Roman , serif&quot;,&quot;seri=
f&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Staying on top of which Android phones actually fully support Exchan=
ge synchronization and which require the use of third party applications.<o=
:p></o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in">2)<span style=3D=
"font-size:7.0pt;font-family:&quot;Times New Roman , serif&quot;,&quot;seri=
f&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Keeping up with NAC registration when students get a new phone from =
their parents every two weeks and the NAC doesn&#8217;t necessarily recogni=
ze the new devices yet.<o:p></o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in">3)<span style=3D=
"font-size:7.0pt;font-family:&quot;Times New Roman , serif&quot;,&quot;seri=
f&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Managing iPads in an enterprise environment when Apple won&#8217;t g=
ive me any real enterprise tools.<o:p></o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in">4)<span style=3D=
"font-size:7.0pt;font-family:&quot;Times New Roman , serif&quot;,&quot;seri=
f&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span>Figuring out how to help clients from capturing the buzz to actually=
 leverage Kindles, Nooks, iPads and other mobile devices into being useful =
parts of their operation.<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">If you have any ideas, I would love to hear from you=
.<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">But.<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">What would be better than just e-mailing me would be=
 if you could give some thought to giving those suggestions or relating you=
r experiences at the Student Technology Conference at the Claremont College=
s this June.&nbsp;
<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">Teaching me things is great!&nbsp; Teaching Southern=
 California is even better!&nbsp; Teaching the world while enjoying Souther=
n California?&nbsp; Not sure you can beat that.
<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">Give it some thought, eh?<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">And then visit&nbsp;<a href=3D"http://resnetsymposiu=
m.org/rspm/index/">http://resnetsymposium.org/rspm/index/</a>&nbsp;to sign =
up and submit a presentation proposal with what you&#8217;d like to share w=
ith us.&nbsp; You don&#8217;t have to have your presentation completed
 and polished, just a brief description will do. You'll have time between n=
ow and the conference to make your presentation shine.<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">The deadline for proposals is March 1, 2012 at 5:00p=
m (Pacific Time).&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">Nick Corduan<o:p></o:p></p>
<p class=3D"MsoNormal">Mobile Device Theme Guide, <o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;Programming Committee STC 2012 (presented by ResNet)<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">P.S. For descriptions of all seven presentation them=
es, please visit&nbsp;<a href=3D"http://www.resnetsymposium.org/resnet2012/=
?p=3D269">http://www.resnetsymposium.org/resnet2012/?p=3D269</a><o:p></o:p>=
</p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
<p class=3D"MsoNormal">---<o:p></o:p></p>
<p class=3D"MsoNormal">Nicholas Corduan<o:p></o:p></p>
<p class=3D"MsoNormal">IT Client Services Manager<o:p></o:p></p>
<p class=3D"MsoNormal">Taylor University, Upland, Indiana<o:p></o:p></p>
<p class=3D"MsoNormal"><i>(765) 998-4052 / <a href=3D"mailto:NcCorduan@tayl=
or.edu">NcCorduan@taylor.edu</a></i><o:p></o:p></p>
<p class=3D"MsoNormal">&nbsp;<o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;Ti=
mes New Roman , serif&quot;,&quot;serif&quot;"><br>
<br>
</span><span style=3D"font-size:10.0pt">The information in this communicati=
on is intended solely for the individual or entity to whom it is addressed.=
 It may contain confidential or legally privileged information. If you are =
not the intended recipient, any disclosure,
 copying, distribution or reliance on the contents of this information is s=
trictly prohibited, and may be unlawful. If you have received this communic=
ation in error, please notify us immediately by responding to the sender of=
 this email, and then delete it
 from your system. Taylor University is not liable for the inaccurate or im=
proper transmission of the information contained in this communication or f=
or any delay in its receipt.</span><span style=3D"font-size:12.0pt;font-fam=
ily:&quot;Times New Roman , serif&quot;,&quot;serif&quot;">
</span><o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;Ti=
mes New Roman , serif&quot;,&quot;serif&quot;">____________________________=
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<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
__________________________
<o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;Ti=
mes New Roman&quot;,&quot;serif&quot;"><br clear=3D"all">
___________________________________________________ You are subscribed to t=
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<o:p></o:p></span></p>
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
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<o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:&quot;Ti=
mes New Roman&quot;,&quot;serif&quot;"><br>
<br>
<br>
<o:p></o:p></span></p>
<pre>-- <o:p></o:p></pre>
<pre>Carla Rounds<o:p></o:p></pre>
<pre><o:p>&nbsp;</o:p></pre>
<pre>University of California, Santa Cruz<o:p></o:p></pre>
<pre>Santa Cruz, California 95064<o:p></o:p></pre>
<pre><o:p>&nbsp;</o:p></pre>
<pre><a href=3D"mailto:cjrounds@ucsc.edu">cjrounds@ucsc.edu</a><o:p></o:p><=
/pre>
<pre>(831) 459-5757<o:p></o:p></pre>
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