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Re: Remote support software

daemon@ATHENA.MIT.EDU (Seluga, Loriann)
Wed Feb 8 22:49:09 2012

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Message-ID:  <C2D0337AE4FED140B6F06C0D13FD2F4A06E52B8F@x10-mbx2.yu.yale.edu>
Date:         Thu, 9 Feb 2012 03:48:55 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Seluga, Loriann" <loriann.higashi@yale.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <00a301cce6dd$61d12880$25737980$@iname.com>

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We've been Bomgar users for a few years now and have been really happy with=
 it :)

On a side note, Bomgar was one of our gold sponsors at last year's ResNet S=
tudent Technology Conference and are planning to be at STC 2012 at the Clar=
emont Colleges in June.

-Lori


---------------------------------------------------------
Loriann (Higashi) Seluga
Manager, Student Technology Collaborative
Yale University
loriann.higashi@yale.edu
203.432.9549

NOTE: Yale ITS will NEVER request passwords or other personal information v=
ia email. Messages requesting such information are fraudulent and should be=
 deleted.
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Frank Bulk [frnk=
blk@iname.com]
Sent: Wednesday, February 08, 2012 10:46 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Remote support software

We found LMIR (LogMeIn Rescue) had the right balance of features and price =
=96 Bomgars had more features which we wouldn=92t use so often, and was pri=
ced a bit more.

Frank

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Richard D=
avis
Sent: Wednesday, February 08, 2012 5:56 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Remote support software

Is anyone out there using remote support software such as Bomgar, TeamViewe=
r, LogMeIn? How is it working for you?

Richard Davis
Lead Customer Support Technician
California Baptist University

___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___

___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___

___________________________________________________
You are subscribed to the ResNet-L mailing list.

To subscribe, unsubscribe or search the archives,
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">
<div style=3D"direction: ltr;font-family: Tahoma;color: #000000;font-size: =
10pt;">We've been Bomgar users for a few years now and have been really hap=
py with it :)&nbsp;
<div><br>
</div>
<div>On a side note, Bomgar was one of our gold sponsors at last year's Res=
Net Student Technology Conference and are planning to be at STC 2012 at the=
 Claremont Colleges in June.</div>
<div><br>
</div>
<div>-Lori</div>
<div><br>
<div><br>
</div>
<div>
<div class=3D"BodyFragment"><font size=3D"2">
<div class=3D"PlainText">--------------------------------------------------=
-------<br>
Loriann (Higashi) Seluga<br>
Manager, Student Technology Collaborative<br>
Yale University<br>
loriann.higashi@yale.edu<br>
203.432.9549<br>
<br>
NOTE: Yale ITS will NEVER request passwords or other personal information v=
ia email. Messages requesting such information are fraudulent and should be=
 deleted.
<br>
</div>
</font></div>
</div>
<div style=3D"font-family: Times New Roman; color: #000000; font-size: 16px=
">
<hr tabindex=3D"-1">
<div id=3D"divRpF92851" style=3D"direction: ltr; "><font face=3D"Tahoma" si=
ze=3D"2" color=3D"#000000"><b>From:</b> Resnet Forum [RESNET-L@LISTSERV.ND.=
EDU] on behalf of Frank Bulk [frnkblk@iname.com]<br>
<b>Sent:</b> Wednesday, February 08, 2012 10:46 PM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Re: Remote support software<br>
</font><br>
</div>
<div></div>
<div>
<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">We found LMIR (LogMeIn=
 Rescue) had the right balance of features and price =96 Bomgars had more f=
eatures which we wouldn=92t use so often, and was priced a bit more.</span>=
</p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">&nbsp;</span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Frank</span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">&nbsp;</span></p>
<div>
<div style=3D"border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt; font-family:&quo=
t;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style=3D"font-=
size:10.0pt; font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Resnet=
 Forum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>Richard Davis<br>
<b>Sent:</b> Wednesday, February 08, 2012 5:56 PM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Remote support software</span></p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Is anyone out there using remote support software su=
ch as Bomgar, TeamViewer, LogMeIn? How is it working for you?</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Richard Davis&nbsp;&nbsp;&nbsp;&nbsp; </p>
<p class=3D"MsoNormal">Lead Customer Support Technician</p>
<p class=3D"MsoNormal">California Baptist University</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt; font-family:&quot;T=
imes New Roman&quot;,&quot;serif&quot;">___________________________________=
________________ You are subscribed to the ResNet-L mailing list.
</span></p>
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
__________________________
</p>
</div>
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
<p>To subscribe, unsubscribe or search the archives, go to http://LISTSERV.=
ND.EDU/archives/resnet-l.html _____________________________________________=
______</p>
</div>
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___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
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___________________________________________________

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