[27247] in resnet
Re: Remote support software
daemon@ATHENA.MIT.EDU (Casey, Kathy)
Wed Feb 8 19:01:24 2012
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Date: Wed, 8 Feb 2012 16:01:14 -0800
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Casey, Kathy" <KCasey@csuchico.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <72CC62976509634280B321EFDB725F92888395BE@Mail2.CalBaptist.local>
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We use TeamViewer for staff and it has really been great. We can frequentl=
y answer their questions or help them without a time consuming trip to thei=
r office. The fact that it issues a new password each time assures that th=
e user can trust the tech and vice versa.
Thanks!
KC ~=F5=BF=F5~
"We raise hopes here until they are old enough to fend for themselves."
Mike Callahan - Callahan's Crosstime Saloon (Spider Robinson)
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Richard D=
avis
Sent: Wednesday, February 08, 2012 3:56 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Remote support software
Is anyone out there using remote support software such as Bomgar, TeamViewe=
r, LogMeIn? How is it working for you?
Richard Davis
Lead Customer Support Technician
California Baptist University
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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'c=
olor:#1F497D'>We use TeamViewer for staff and it has really been great.=A0 =
We can frequently answer their questions or help them without a time consum=
ing trip to their office.=A0 The fact that it issues a new password each ti=
me assures that the user can trust the tech and vice versa.<o:p></o:p></spa=
n></p><p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p> </o:p><=
/span></p><div><p class=3DMsoNormal><b><i><span style=3D'font-size:13.5pt;f=
ont-family:"Monotype Corsiva";color:blue'>Thanks!</span></i></b><span style=
=3D'color:#1F497D'> <br></span><i><span style=3D'font-family:"Comic Sans MS=
";color:navy'>KC</span></i><span style=3D'color:#1F497D'>=A0=A0 ~=F5=BF=F5~=
<br></span><b><i><span style=3D'font-size:14.0pt;font-family:"Bradley Hand =
ITC";color:#003399'>“We raise hopes here until they are old enough to=
fend for themselves."<o:p></o:p></span></i></b></p><p class=3DMsoNorm=
al><i><span style=3D'font-size:10.0pt;font-family:"Bradley Hand ITC";color:=
black'>Mike Callahan - Callahan's Crosstime Saloon (Spider Robinson)</span>=
</i><i><span style=3D'font-size:10.0pt;font-family:"Bradley Hand ITC";color=
:black'><o:p></o:p></span></i></p></div><p class=3DMsoNormal><span style=3D=
'color:#1F497D'><o:p> </o:p></span></p><div><div style=3D'border:none;=
border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNor=
mal style=3D'margin-left:.5in'><b><span style=3D'font-size:10.0pt;font-fami=
ly:"Tahoma","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;f=
ont-family:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.N=
D.EDU] <b>On Behalf Of </b>Richard Davis<br><b>Sent:</b> Wednesday, Februar=
y 08, 2012 3:56 PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b=
> Remote support software<o:p></o:p></span></p></div></div><p class=3DMsoNo=
rmal style=3D'margin-left:.5in'><o:p> </o:p></p><p class=3DMsoNormal s=
tyle=3D'margin-left:.5in'>Is anyone out there using remote support software=
such as Bomgar, TeamViewer, LogMeIn? How is it working for you?<o:p></o:p>=
</p><p class=3DMsoNormal style=3D'margin-left:.5in'><o:p> </o:p></p><p=
class=3DMsoNormal style=3D'margin-left:.5in'>Richard Davis &nbs=
p; <o:p></o:p></p><p class=3DMsoNormal style=3D'margin-left:.5in'>Lea=
d Customer Support Technician<o:p></o:p></p><p class=3DMsoNormal style=3D'm=
argin-left:.5in'>California Baptist University<o:p></o:p></p><p class=3DMso=
Normal style=3D'margin-left:.5in'><o:p> </o:p></p><p class=3DMsoNormal=
style=3D'margin-left:.5in'><span style=3D'font-size:12.0pt;font-family:"Ti=
mes New Roman","serif"'>___________________________________________________=
You are subscribed to the ResNet-L mailing list. <o:p></o:p></span></p><p =
style=3D'margin-left:.5in'>To subscribe, unsubscribe or search the archives=
, go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html">http://LI=
STSERV.ND.EDU/archives/resnet-l.html</a> __________________________________=
_________________ <o:p></o:p></p></div></body></html>=
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