[27229] in resnet
iSupport ticketing system inputs
daemon@ATHENA.MIT.EDU (Bob Greene)
Thu Feb 2 09:33:43 2012
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Message-ID: <LISTSERV%201202020931573230.0B53@LISTSERV.ND.EDU>
Date: Thu, 2 Feb 2012 09:31:57 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Bob Greene <greener@UNCW.EDU>
To: RESNET-L@listserv.nd.edu
Hello. Does anyone have experience on the iSupport ticketing system?=20
http://www.isupport.com/products/=20
They don't seem to appear in any of the HelpDesk/Ticketing System archive=
s=20
and I'd like to see if anyone has experience with them.=20
Is anyone using it? If so, would you be willing to discuss it with us?=20=
Any good or bad experiences?=20
Specifically interested in Incident Management product comments (more so=20=
than the Service Desk product).=20
Appreciate any feedback you can provide.=20
Thanks and have a great day.=20
Bob=20
greener@uncw.edu=20
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