[27107] in resnet
Re: Spiceworks?
daemon@ATHENA.MIT.EDU (Johnathan W. Kerns)
Thu Dec 8 18:51:53 2011
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Date: Thu, 8 Dec 2011 18:51:37 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Johnathan W. Kerns" <johnathan.kerns@uncp.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <4EDFCCD6.2050602@wheatoncollege.edu>
--_000_C59CAFE033B9814586CC8CC2CCE31A7763AB31B24FEXCHANGEuncpl_
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Used spiceworks briefly at one of my old employers. The various public scho=
ols used it for MS Office inventory. Compared their Purchase Order's to the=
spiceworks findings. It seemed to work great for that purpose.
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Brian Gib=
son
Sent: Wednesday, December 07, 2011 3:30 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Spiceworks?
Hi Thomas,
Can you have Spiceworks send the alerts to a distribution list that include=
s you and others? That's one way you can get around the one recipient limit=
you are running into.
Just a thought :-)
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Merlino, =
Thomas
Sent: Wednesday, December 07, 2011 2:25 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: Spiceworks?
We use Spiceworks here to monitor our server subnet. It's not the best pro=
duct out there, but it is free. I think considering this, it does a decent=
job. Getting e-mail alerts for low drive space is a plus. Right now I'm =
not sure how to include another person to get the low drive space alerts. =
Both myself and the other person are checked to receive the alerts, but rig=
ht now they are just delivering to me.
I have yet to dive into what else this can do for us. Right now, we're jus=
t using it as a simple "network health" tool. I just upgraded to the most =
recent version earlier this week.
I am curious to hear what others say about this as well..
Thomas Merlino, Jr. | Mercyhurst College | Technical Administrator for Info=
rmation Technology
* 814.824.3240 | 6 814.824.3009 | * tmerlino@mercyhurst.edu<mailto:tmerlino=
@mercyhurst.edu>
Schedule - Week Beginning Monday, December 5th:
Mo: 7 AM - 3 PM | Tu: 7 AM - 3 PM | We: 7 AM - 3 PM | Th: 6 AM - 2 PM |=
Fr: 7 AM - 3 PM
This electronic message and its attachments from Mercyhurst College may inc=
lude information that is confidential and may be protected under federal la=
w and/or state law. This information is intended for the addressee only. =
If you are not the intended recipient, you are hereby notified that any dis=
closure, copying, distribution or action taken in reliance on the contents =
of this information is strictly prohibited. If you have received this e-ma=
il in error, please notify the sender immediately by replying to the messag=
e and deleting this material from any computer.
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU]<mailto:[mailto:RESNET-=
L@LISTSERV.ND.EDU]> On Behalf Of Don Burrhus
Sent: Wednesday, December 07, 2011 2:14 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Spiceworks?
And to echo Jim's question...
Are there any users of Spiceworks out there? (and what do you love/hate =
about it?)
In the interest of driving responses to Jim's query or mine, brief response=
s are far better than none, so tell us what you think!
-Don Burrhus
-Stetson University
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU]<mailto:[mailto:RESNET-=
L@LISTSERV.ND.EDU]> On Behalf Of Rizzo, Jim
Sent: Sunday, December 04, 2011 9:59 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Zendesk
Anyone using Zendesk for the Helpdesk ticketing software? I just came acros=
s it tonight (yes, on a Sunday) through a Facebook ad (that's why I came ac=
ross it on a Sunday night). At brief glance, it looks pretty good. I'm curi=
ous to hear what others who might be using it think and can tell me about w=
hat makes it good and, especially, what makes it bad.
Thanks,
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
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--
++++++++++++++++++++++++++++
Brian Gibson
Systems Administrator
Wheaton College
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link=3Dblue vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>=
<span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1=
F497D'>Used spiceworks briefly at one of my old employers. The various publ=
ic schools used it for MS Office inventory. Compared their Purchase Order&#=
8217;s to the spiceworks findings. It seemed to work great for that purpose=
.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt=
;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span>=
</p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3=
.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;f=
ont-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span st=
yle=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'=
> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Brian =
Gibson<br><b>Sent:</b> Wednesday, December 07, 2011 3:30 PM<br><b>To:</b> R=
ESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: Spiceworks?<o:p></o:p></span=
></p></div></div><p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNo=
rmal style=3D'margin-bottom:12.0pt'>Hi Thomas,<br><br>Can you have Spicewor=
ks send the alerts to a distribution list that includes you and others? Tha=
t's one way you can get around the one recipient limit you are running into=
.<br><br>Just a thought :-)<br><br><o:p></o:p></p><blockquote style=3D'marg=
in-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DMsoNormal style=3D'mso-ma=
rgin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:11.0=
pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:=
p></p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding=
:3.0pt 0in 0in 0in'><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;m=
so-margin-bottom-alt:auto'><b><span style=3D'font-size:10.0pt;font-family:"=
Tahoma","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font-=
family:"Tahoma","sans-serif"'> Resnet Forum [<a href=3D"mailto:RESNET-L@LIS=
TSERV.ND.EDU">mailto:RESNET-L@LISTSERV.ND.EDU</a>] <b>On Behalf Of </b>Merl=
ino, Thomas<br><b>Sent:</b> Wednesday, December 07, 2011 2:25 PM<br><b>To:<=
/b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a=
><br><b>Subject:</b> Re: Spiceworks?</span><o:p></o:p></p></div></div><p cl=
ass=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
'> <o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:aut=
o;mso-margin-bottom-alt:auto'><span style=3D'font-size:11.0pt;font-family:"=
Calibri","sans-serif";color:#1F497D'>We use Spiceworks here to monitor our =
server subnet. It’s not the best product out there, but it is f=
ree. I think considering this, it does a decent job. Getting e-=
mail alerts for low drive space is a plus. Right now I’m not su=
re how to include another person to get the low drive space alerts. B=
oth myself and the other person are checked to receive the alerts, but righ=
t now they are just delivering to me.</span><o:p></o:p></p><p class=3DMsoNo=
rmal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span sty=
le=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>&n=
bsp;</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:=
auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:11.0pt;font-famil=
y:"Calibri","sans-serif";color:#1F497D'>I have yet to dive into what else t=
his can do for us. Right now, we’re just using it as a simple &=
#8220;network health” tool. I just upgraded to the most recent =
version earlier this week.</span><o:p></o:p></p><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font=
-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span=
><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-m=
argin-bottom-alt:auto'><span style=3D'font-size:11.0pt;font-family:"Calibri=
","sans-serif";color:#1F497D'>I am curious to hear what others say about th=
is as well..</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-=
top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:11.0pt;fo=
nt-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p=
><div><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bott=
om-alt:auto'><span style=3D'font-size:9.0pt'>Thomas Merlino, Jr. | Mercyhur=
st College | Technical Administrator for Information Technology</span><o:p>=
</o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-=
bottom-alt:auto'><span style=3D'font-size:10.0pt;font-family:Wingdings;colo=
r:gray'>(</span><span style=3D'font-size:9.0pt'> 814.824.3240 | </span><b><=
span style=3D'font-size:10.0pt;font-family:"Wingdings 2 ;color:gray","serif=
"'>6</span></b><span style=3D'font-size:9.0pt'> 814.824.3009 | </span><span=
style=3D'font-size:10.0pt;font-family:Wingdings;color:#595959'>*</span><sp=
an style=3D'font-size:9.0pt'> <a href=3D"mailto:tmerlino@mercyhurst.edu">tm=
erlino@mercyhurst.edu</a></span><o:p></o:p></p><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font=
-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span=
><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-m=
argin-bottom-alt:auto'><span style=3D'font-size:8.0pt'>Schedule - Week=
Beginning Monday, December 5th:</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D=
'font-size:8.0pt'>Mo: 7 AM - 3 PM | Tu: 7 AM - 3 PM&nb=
sp; | We: 7 AM - 3 PM | Th: 6 AM - 2 PM | Fr: 7 =
AM - 3 PM </span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso=
-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:1=
1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p><=
/o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-b=
ottom-alt:auto'><i><span style=3D'font-size:8.0pt;font-family:"Calibri","sa=
ns-serif";color:#7F7F7F'>This electronic message and its attachments from M=
ercyhurst College may include information that is confidential and may be p=
rotected under federal law and/or state law. This information is inte=
nded for the addressee only. If you are not the intended recipient, y=
ou are hereby notified that any disclosure, copying, distribution or action=
taken in reliance on the contents of this information is strictly prohibit=
ed. If you have received this e-mail in error, please notify the send=
er immediately by replying to the message and deleting this material from a=
ny computer.</span></i><o:p></o:p></p></div><p class=3DMsoNormal style=3D'm=
so-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p=
></o:p></p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;pa=
dding:3.0pt 0in 0in 0in'><p class=3DMsoNormal style=3D'mso-margin-top-alt:a=
uto;mso-margin-bottom-alt:auto'><b><span style=3D'font-size:10.0pt;font-fam=
ily:"Tahoma","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;=
font-family:"Tahoma","sans-serif"'> Resnet Forum <a href=3D"mailto:[mailto:=
RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTSERV.ND.EDU]</a> <b>On Beha=
lf Of </b>Don Burrhus<br><b>Sent:</b> Wednesday, December 07, 2011 2:14 PM<=
br><b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV=
.ND.EDU</a><br><b>Subject:</b> Spiceworks?</span><o:p></o:p></p></div></div=
><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-al=
t:auto'> <o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-a=
lt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'>And to echo Jim’s question=
…</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-a=
lt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p c=
lass=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o'><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color=
:#1F497D'>Are there any users of Spiceworks out there? (a=
nd what do you love/hate about it?)</span><o:p></o:p></p><p class=3DMsoNorm=
al style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>&nbs=
p;</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:au=
to;mso-margin-bottom-alt:auto'><span style=3D'font-size:11.0pt;font-family:=
"Calibri","sans-serif";color:#1F497D'>In the interest of driving responses =
to Jim’s query or mine, brief responses are far better than none, so =
tell us what you think!</span><o:p></o:p></p><p class=3DMsoNormal style=3D'=
mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:=
p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margi=
n-bottom-alt:auto'><span style=3D'font-size:11.0pt;font-family:"Calibri","s=
ans-serif";color:#1F497D'>-Don Burrhus</span><o:p></o:p></p><p class=3DMsoN=
ormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span st=
yle=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-=
Stetson University</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-m=
argin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:11.=
0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o=
:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bot=
tom-alt:auto'><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-s=
erif";color:#1F497D'> </span><o:p></o:p></p><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font=
-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span=
><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-m=
argin-bottom-alt:auto'><span style=3D'font-size:11.0pt;font-family:"Calibri=
","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=3DMsoNor=
mal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span styl=
e=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>&nb=
sp;</span><o:p></o:p></p><div><div style=3D'border:none;border-top:solid #B=
5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal style=3D'mso-ma=
rgin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style=3D'font-size:1=
0.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style=3D'fon=
t-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Forum <a href=3D"m=
ailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTSERV.ND.EDU]<=
/a> <b>On Behalf Of </b>Rizzo, Jim<br><b>Sent:</b> Sunday, December 04, 201=
1 9:59 PM<br><b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-=
L@LISTSERV.ND.EDU</a><br><b>Subject:</b> Zendesk</span><o:p></o:p></p></div=
></div><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bot=
tom-alt:auto'> <o:p></o:p></p><div><p class=3DMsoNormal style=3D'mso-m=
argin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:10.=
0pt;font-family:"Tahoma","sans-serif"'>Anyone using Zendesk for the Helpdes=
k ticketing software? I just came across it tonight (yes, on a Sunday) thro=
ugh a Facebook ad (that's why I came across it on a Sunday night). At brief=
glance, it looks pretty good. I'm curious to hear what others who might be=
using it think and can tell me about what makes it good and, especially, w=
hat makes it bad. </span><o:p></o:p></p><div><p class=3DMsoNormal style=3D'=
mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-siz=
e:10.0pt;font-family:"Tahoma","sans-serif"'> </span><o:p></o:p></p></d=
iv><div><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bo=
ttom-alt:auto'><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-s=
erif"'>Thanks,</span><o:p></o:p></p></div><div><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font=
-size:10.0pt;font-family:"Tahoma","sans-serif"'>Jim</span><o:p></o:p></p><d=
iv><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-=
alt:auto'><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"=
'> </span><o:p></o:p></p><div><div><p class=3DMsoNormal style=3D'mso-m=
argin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:10.=
0pt;font-family:"Tahoma","sans-serif"'>--<br>Jim Rizzo<br>Helpdesk Manager<=
br>Providence College Information Technology<br>401-865-1277<br>AIM: JRizzo=
PC<br><a href=3D"http://itweb.providence.edu/helpdesk">http://itweb.provide=
nce.edu/helpdesk</a><br><a href=3D"http://selfhelp.providence.edu">http://s=
elfhelp.providence.edu</a><br><br>Find us on Facebook!<br><a href=3D"http:/=
/www.facebook.com/ProvCollHelpDesk">http://www.facebook.com/ProvCollHelpDes=
k</a></span><o:p></o:p></p></div></div></div></div></div><p class=3DMsoNorm=
al style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>___________=
________________________________________ You are subscribed to the ResNet-L=
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chives, go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html">htt=
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_____ <o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;=
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____ You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>To =
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______ You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>T=
o subscribe, unsubscribe or search the archives, go to <a href=3D"http://LI=
STSERV.ND.EDU/archives/resnet-l.html">http://LISTSERV.ND.EDU/archives/resne=
t-l.html</a> ___________________________________________________ <o:p></o:p=
></p></blockquote><p class=3DMsoNormal><o:p> </o:p></p><div><p class=
=3DMsoNormal style=3D'margin-bottom:12.0pt'>-- <br><br>++++++++++++++++++++=
++++++++<br>Brian Gibson<br>Systems Administrator<br>Wheaton College<o:p></=
o:p></p></div><p class=3DMsoNormal><span style=3D'color:windowtext'>_______=
____________________________________________ You are subscribed to the ResN=
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