[26972] in resnet
re-imaging lenovo laptops
daemon@ATHENA.MIT.EDU (Luis Ramos)
Thu Oct 27 13:17:26 2011
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Message-ID: <B69227711DC071438CA6C0D88EEF3B40A3AA24D5D7@SQNEW07MAIL.admin.ads.stjohns.edu>
Date: Thu, 27 Oct 2011 13:10:05 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Luis Ramos <ramosl@stjohns.edu>
To: RESNET-L@listserv.nd.edu
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St. John's University provides all incoming freshmen with a Lenovo laptop, =
pre-imaged from Lenovo. On occasion when a student has infected their compu=
ter or damaged their HD, it requires us to swap out the drive with another =
serviceable drive, which we format and re-image using Ghost. Due to our stu=
dent population being close to 12,000 laptops, it requires us to be as expe=
ditious as possible when trying to get these HDs back in the students posse=
ssion.
Can you share your current processes for this? Identify any questions or is=
sues with how we are doing it? Feel free to be explicit as possible.
Thank you in advance for any responses you can provide,
Karen Brosi
Manager of Student Services
Information Technology
St. John's University
Phone - 718.990.2319
Luis F. Ramos
Manager of Desktop Services
Information Technology
St. John's University
Phone - 718.990.2050
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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>St. John’s=
University provides all incoming freshmen with a Lenovo laptop, pre-imaged=
from Lenovo. On occasion when a student has infected their computer or dam=
aged their HD, it requires us to swap out the drive with another serviceabl=
e drive, which we format and re-image using Ghost. Due to our student popul=
ation being close to 12,000 laptops, it requires us to be as expeditious as=
possible when trying to get these HDs back in the students possession. <o:=
p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>=
Can you share your current processes for this? Identify any questions or is=
sues with how we are doing it? Feel free to be explicit as possible. <o:p><=
/o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>Tha=
nk you in advance for any responses you can provide, <o:p></o:p></p><p clas=
s=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","sans-ser=
if"'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-s=
ize:10.0pt;font-family:"Arial","sans-serif"'>Karen Brosi<o:p></o:p></span><=
/p><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial"=
,"sans-serif"'>Manager of Student Services<o:p></o:p></span></p><p class=3D=
MsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'=
>Information Technology</span><o:p></o:p></p><p class=3DMsoNormal><span sty=
le=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>St. John's Univers=
ity</span><o:p></o:p></p><p class=3DMsoNormal><span style=3D'font-size:10.0=
pt;font-family:"Arial","sans-serif"'>Phone - 718.990.2319</span><o:p></o:p>=
</p><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial=
","sans-serif"'><o:p> </o:p></span></p><p class=3DMsoNormal><span styl=
e=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></=
span></p><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"=
Arial","sans-serif"'>Luis F. Ramos</span><o:p></o:p></p><p class=3DMsoNorma=
l><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>Manager=
of Desktop Services<br>Information Technology</span><o:p></o:p></p><p clas=
s=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","sans-ser=
if"'>St. John's University</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>Phone - 718.990=
.2050</span><o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p></div>=
</body></html>=
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