[26894] in resnet
Re: interview questions for Network/Systems Admin types
daemon@ATHENA.MIT.EDU (Crowe, Sheila)
Wed Oct 19 12:50:42 2011
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Message-ID: <4F5F31A69D45B746B439BDA98B62378D9C1C6FB9B9@EXCMS.msu.montana.edu>
Date: Wed, 19 Oct 2011 10:45:40 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Crowe, Sheila" <sheila@MONTANA.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <CAJj8AdFdtSSZp8aqZb_2G3ELpDHZ3SVpfBHqJK41UdpVAZMX2g@mail.gmail.com>
--_000_4F5F31A69D45B746B439BDA98B62378D9C1C6FB9B9EXCMSmsumonta_
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A big THANK YOU to everyone who has responded! All are excellent suggestio=
ns and I'll probably incorporate most of them into the interview questions.
Keep 'em coming! I will have quite the library when I'm done and I'm willin=
g to share.
Sheila
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Shannon P=
eevey
Sent: Wednesday, October 19, 2011 9:31 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: interview questions for Network/Systems Admin types
Definitely, a self-motivated, Montana work-ethic ( :) ), type person is a m=
ust. Also, someone who can learn quickly, find solutions to problems effect=
ively and creatively.
Usually, a music major...
speeves
On Wed, Oct 19, 2011 at 10:19 AM, Albert Poracky <Albert.Poracky@valpo.edu<=
mailto:Albert.Poracky@valpo.edu>> wrote:
Those are some pretty darn good questions.
Al Poracky
Help Desk/Technical Support
Office of Information Technology
Valparaiso University
219-464-6650<tel:219-464-6650>
>>> Stacey Kimmel-Smith <sek2@LEHIGH.EDU<mailto:sek2@LEHIGH.EDU>> 10/19/201=
1 10:09 AM >>>
Hi,
These questions were aimed at a "jack of all trades" type help desk positio=
n we have on the books. It has been a good way to make a first cut for us..=
.
1. Describe the differences between Plain Text and HTML e-mail and the as=
sociated advantages and disadvantages.
2. What role does the registry play in Windows?
3. Imagine you are working at the Help Desk and receive a call from a cli=
ent stating "My Internet is broken". Pretend I am the client, and help me t=
roubleshoot the issue.
4. How would you deal with a forgotten BIOS password?
5. Describe the differences between IMAP and POP e-mail and the associate=
d advantages and disadvantages.
6. What is a foreign key and how could it be used?
7. Help the search committee understand the depth and detail of your tech=
nical knowledge by explaining to us what happens behind the scenes when you=
type www.google.com<http://www.google.com/> into a web browser.
8. Describe public / private key encryption and what you might use it for=
.
9. What is the difference between TCP and UDP. When / why to use one or t=
he other?
10. Please explain the similarities and differences between hubs, switches=
, and routers.
Stacey Kimmel-Smith
Lehigh University
On Wed, Oct 19, 2011 at 10:52 AM, Willem Van Dam <wvandam@fau.edu<mailto:wv=
andam@fau.edu>> wrote:
I always ask if they are willing to tell me what the homepage on their brow=
ser is ;)
Willem van Dam
Coor. Computer Sys. Control.
Department of Housing and Residential Life.
Florida Atlantic University.
Building 46, Room 238
1900 Dade Ave.
Boca Raton, FL 33431
(561) 297-0109<tel:%28561%29%20297-0109>
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSER=
V.ND.EDU>] On Behalf Of Crowe, Sheila
Sent: Tuesday, October 18, 2011 6:46 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: interview questions for Network/Systems Admin types
Does anyone have a set of interview questions that you would ask of a candi=
date for a Network and Systems Administrator position that you are willing =
to share? I have not interviewed candidates for this job in a quite a while=
. BTW, if any of you are interested in moving to or relocating within Monta=
na, contact me off list.
Best regards,
Sheila Crowe
Director, Montana State University ResNet/Auxiliary Services
406.994.4230<tel:406.994.4230>
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--
Shannon Eric Peevey
Systems Programmer
Information and Instructional Technologies
St. Olaf College
1510 St. Olaf Avenue
Northfield, MN 55057-1097 USA
+1 507 786-3731, +1 507 786-3096 (fax)
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he ResNet-L mailing list.
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EDU/archives/resnet-l.html ________________________________________________=
___
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To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>A big THA=
NK YOU to everyone who has responded! All are excellent suggestions a=
nd I’ll probably incorporate most of them into the interview question=
s. <o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p=
></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-famil=
y:"Calibri","sans-serif";color:#1F497D'>Keep ‘em coming! I will have =
quite the library when I’m done and I’m willing to share.<o:p><=
/o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-f=
amily:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sa=
ns-serif";color:#1F497D'>Sheila <o:p></o:p></span></p><p class=3DMsoN=
ormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";co=
lor:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><b><span styl=
e=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><s=
pan style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Fo=
rum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Shannon Peevey<br=
><b>Sent:</b> Wednesday, October 19, 2011 9:31 AM<br><b>To:</b> RESNET-L@LI=
STSERV.ND.EDU<br><b>Subject:</b> Re: interview questions for Network/System=
s Admin types<o:p></o:p></span></p><p class=3DMsoNormal><o:p> </o:p></=
p><p class=3DMsoNormal>Definitely, a self-motivated, Montana work-ethic ( :=
) ), type person is a must. Also, someone who can learn quickly, find solut=
ions to problems effectively and creatively. <o:p></o:p></p><div><p cl=
ass=3DMsoNormal><o:p> </o:p></p></div><div><p class=3DMsoNormal>Usuall=
y, a music major...<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbs=
p;</o:p></p></div><div><p class=3DMsoNormal style=3D'margin-bottom:12.0pt'>=
speeves<o:p></o:p></p><div><p class=3DMsoNormal>On Wed, Oct 19, 2011 at 10:=
19 AM, Albert Poracky <<a href=3D"mailto:Albert.Poracky@valpo.edu">Alber=
t.Poracky@valpo.edu</a>> wrote:<o:p></o:p></p><div style=3D'margin-left:=
3.0pt;margin-top:3.0pt;margin-right:3.0pt;margin-bottom:.75pt'><div><p clas=
s=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Segoe UI","sans-=
serif"'>Those are some pretty darn good questions.<o:p></o:p></span></p></d=
iv><div><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"S=
egoe UI","sans-serif"'> <o:p></o:p></span></p></div><div><div><p class=
=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-ser=
if"'>Al Poracky</span><span style=3D'font-size:10.0pt;font-family:"Segoe UI=
","sans-serif"'><o:p></o:p></span></p></div><div><p class=3DMsoNormal><span=
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Help Desk/Tec=
hnical Support</span><span style=3D'font-size:10.0pt;font-family:"Segoe UI"=
,"sans-serif"'><o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Office of Info=
rmation Technology</span><span style=3D'font-size:10.0pt;font-family:"Segoe=
UI","sans-serif"'><o:p></o:p></span></p></div><div><p class=3DMsoNormal><s=
pan style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Valparaiso=
University</span><span style=3D'font-size:10.0pt;font-family:"Segoe UI","s=
ans-serif"'><o:p></o:p></span></p></div><div><p class=3DMsoNormal><span sty=
le=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a href=3D"tel:21=
9-464-6650" target=3D"_blank">219-464-6650</a></span><span style=3D'font-si=
ze:10.0pt;font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p></div>=
<p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Segoe UI"=
,"sans-serif"'><br><br>>>> Stacey Kimmel-Smith <<a href=3D"mail=
to:sek2@LEHIGH.EDU" target=3D"_blank">sek2@LEHIGH.EDU</a>> 10/19/2011 10=
:09 AM >>><o:p></o:p></span></p></div><div><div><div><p class=3DMs=
oNormal><span style=3D'font-size:10.0pt;font-family:"Segoe UI","sans-serif"=
'>Hi,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'f=
ont-size:10.0pt;font-family:"Segoe UI","sans-serif"'>These questions were a=
imed at a "jack of all trades" type help desk position we have on=
the books. It has been a good way to make a first cut for us...<o:p></o:p>=
</span></p></div><ol start=3D1 type=3D1><li class=3DMsoNormal style=3D'colo=
r:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 leve=
l1 lfo1;vertical-align:baseline'><span style=3D'font-size:11.0pt;font-famil=
y:"Arial","sans-serif"'>Describe the differences between Plain Text and HTM=
L e-mail and the associated advantages and disadvantages. <o:p></o:p></span=
></li><li class=3DMsoNormal style=3D'color:black;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;vertical-align:baseline'><=
span style=3D'font-size:11.0pt;font-family:"Arial","sans-serif"'>What role =
does the registry play in Windows? <o:p></o:p></span></li><li class=3DMsoNo=
rmal style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o;mso-list:l0 level1 lfo1;vertical-align:baseline'><span style=3D'font-size=
:11.0pt;font-family:"Arial","sans-serif"'>Imagine you are working at the He=
lp Desk and receive a call from a client stating “My Internet is brok=
en”. Pretend I am the client, and help me troubleshoot the issue. <o:=
p></o:p></span></li><li class=3DMsoNormal style=3D'color:black;mso-margin-t=
op-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;vertical-ali=
gn:baseline'><span style=3D'font-size:11.0pt;font-family:"Arial","sans-seri=
f"'>How would you deal with a forgotten BIOS password? <o:p></o:p></span></=
li><li class=3DMsoNormal style=3D'color:black;mso-margin-top-alt:auto;mso-m=
argin-bottom-alt:auto;mso-list:l0 level1 lfo1;vertical-align:baseline'><spa=
n style=3D'font-size:11.0pt;font-family:"Arial","sans-serif"'>Describe the =
differences between IMAP and POP e-mail and the associated advantages and d=
isadvantages. <o:p></o:p></span></li><li class=3DMsoNormal style=3D'color:b=
lack;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 =
lfo1;vertical-align:baseline'><span style=3D'font-size:11.0pt;font-family:"=
Arial","sans-serif"'>What is a foreign key and how could it be used? <o:p><=
/o:p></span></li><li class=3DMsoNormal style=3D'color:black;mso-margin-top-=
alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;vertical-align:=
baseline'><span style=3D'font-size:11.0pt;font-family:"Arial","sans-serif"'=
>Help the search committee understand the depth and detail of your technica=
l knowledge by explaining to us what happens behind the scenes when you typ=
e<a href=3D"http://www.google.com/" target=3D"_blank"><span style=3D'color:=
black;text-decoration:none'> </span><span style=3D'color:#000099'>www.googl=
e.com</span></a> into a web browser. <o:p></o:p></span></li><li class=3DMso=
Normal style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:a=
uto;mso-list:l0 level1 lfo1;vertical-align:baseline'><span style=3D'font-si=
ze:11.0pt;font-family:"Arial","sans-serif"'>Describe public / private key e=
ncryption and what you might use it for. <o:p></o:p></span></li><li class=
=3DMsoNormal style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom=
-alt:auto;mso-list:l0 level1 lfo1;vertical-align:baseline'><span style=3D'f=
ont-size:11.0pt;font-family:"Arial","sans-serif"'>What is the difference be=
tween TCP and UDP. When / why to use one or the other? <o:p></o:p></span></=
li><li class=3DMsoNormal style=3D'color:black;mso-margin-top-alt:auto;mso-m=
argin-bottom-alt:auto;mso-list:l0 level1 lfo1;vertical-align:baseline'><spa=
n style=3D'font-size:11.0pt;font-family:"Arial","sans-serif"'>Please explai=
n the similarities and differences between hubs, switches, and routers. <o:=
p></o:p></span></li></ol><div><p class=3DMsoNormal><span style=3D'font-size=
:10.0pt;font-family:"Segoe UI","sans-serif"'><br>Stacey Kimmel-Smith<o:p></=
o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.=
0pt;font-family:"Segoe UI","sans-serif"'>Lehigh University<o:p></o:p></span=
></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-f=
amily:"Segoe UI","sans-serif"'>On Wed, Oct 19, 2011 at 10:52 AM, Willem Van=
Dam <<a href=3D"mailto:wvandam@fau.edu" target=3D"_blank">wvandam@fau.e=
du</a>> wrote:<o:p></o:p></span></p><div><div><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'colo=
r:#1F497D'>I always ask if they are willing to tell me what the homepage on=
their browser is ;)</span><o:p></o:p></p><div><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'colo=
r:#1F497D'>Willem van Dam</span><o:p></o:p></p><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'colo=
r:#1F497D'>Coor. Computer Sys. Control.</span><o:p></o:p></p><p class=3DMso=
Normal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span s=
tyle=3D'color:#1F497D'>Department of Housing and Residential Life.</span><o=
:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-marg=
in-bottom-alt:auto'><span style=3D'color:#1F497D'>Florida Atlantic Universi=
ty.</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:a=
uto;mso-margin-bottom-alt:auto'><span style=3D'color:#1F497D'>Building 46, =
Room 238</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-=
alt:auto;mso-margin-bottom-alt:auto'><span style=3D'color:#1F497D'>1900 Dad=
e Ave.</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-al=
t:auto;mso-margin-bottom-alt:auto'><span style=3D'color:#1F497D'>Boca Raton=
, FL 33431</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-to=
p-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'color:#1F497D'><a hre=
f=3D"tel:%28561%29%20297-0109" target=3D"_blank">(561) 297-0109</a></span><=
o:p></o:p></p></div><div><div style=3D'border:none;border-top:solid #B5C4DF=
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal style=3D'mso-margin-=
top-alt:auto;mso-margin-bottom-alt:auto'><b><span style=3D'font-size:10.0pt=
'>From:</span></b><span style=3D'font-size:10.0pt'> Resnet Forum [mailto:<a=
href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RESNET-L@LISTSE=
RV.ND.EDU</a>] <b>On Behalf Of </b>Crowe, Sheila<br><b>Sent:</b> Tuesday, O=
ctober 18, 2011 6:46 PM<br><b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.N=
D.EDU" target=3D"_blank">RESNET-L@LISTSERV.ND.EDU</a><br><b>Subject:</b> in=
terview questions for Network/Systems Admin types</span><o:p></o:p></p></di=
v></div><div><div><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso=
-margin-bottom-alt:auto'>Does anyone have a set of interview questions that=
you would ask of a candidate for a Network and Systems Administrator posit=
ion that you are willing to share? I have not interviewed candidates for th=
is job in a quite a while. BTW, if any of you are interested in moving to o=
r relocating within Montana, contact me off list. <o:p></o:p></p><p class=
=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>B=
est regards,<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt=
:auto;mso-margin-bottom-alt:auto'>Sheila Crowe<o:p></o:p></p><p class=3DMso=
Normal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Directo=
r, Montana State University ResNet/Auxiliary Services<o:p></o:p></p><p clas=
s=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>=
<a href=3D"tel:406.994.4230" target=3D"_blank">406.994.4230</a><o:p></o:p><=
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