[26890] in resnet
Re: interview questions for Network/Systems Admin types
daemon@ATHENA.MIT.EDU (Albert Poracky)
Wed Oct 19 11:48:20 2011
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Date: Wed, 19 Oct 2011 10:43:43 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Albert Poracky <Albert.Poracky@valpo.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <OF833A9E71.54E215A4-ON8525792E.0053991B-8525792E.00541645@fordham.edu>
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Excellent points
Al Poracky
Help Desk/Technical Support
Office of Information Technology
Valparaiso University
219-464-6650
>>> "WILLIAM J. CAMPBELL" <wcampbell@fordham.edu> 10/19/2011 10:18 AM
>>>
I have always thought that it was a mistake to turn a job interview
into a technology pop quiz.
I have always approached these interviews with the idea in mind that if
I find someone with a outstanding work ethic, they will learn the
technology.
My questions are more geared toward, what kind of things have they done
they did NOT require management or supervisor input. Did they find a
unknown problem, solve it in a creative and realistic way and THEN
inform management. Someone with that kind of initiative will not only
learn the technology required, but probably more than required.
ex. What kind of things did you do that did NOT require management
attention?
Bill
--------------------------------------------
William Campbell
Computer Teaching Lab Coordinator
Rose Hill Campus
Room 303 JMH
Fordham University
441 East Fordham Rd
Bronx, N.Y. 10458
718-817-4467
WCampbell@Fordham.Edu
Fordham IT's standing maintenance window is every Thursday and Friday
from 5:00 AM thru 8:30 AM
From: Stacey Kimmel-Smith <sek2@LEHIGH.EDU>
To: RESNET-L@LISTSERV.ND.EDU
Date: 10/19/2011 11:11 AM
Subject: Re: interview questions for Network/Systems Admin types
Sent by: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
Hi,
These questions were aimed at a "jack of all trades" type help desk
position we have on the books. It has been a good way to make a first
cut for us...
1. Describe the differences between Plain Text and HTML e-mail
and the associated advantages and disadvantages.
2. What role does the registry play in Windows?
3. Imagine you are working at the Help Desk and receive a call
from a client stating “My Internet is broken”. Pretend I am the client,
and help me troubleshoot the issue.
4. How would you deal with a forgotten BIOS password?
5. Describe the differences between IMAP and POP e-mail and the
associated advantages and disadvantages.
6. What is a foreign key and how could it be used?
7. Help the search committee understand the depth and detail of
your technical knowledge by explaining to us what happens behind the
scenes when you type www.google.com ( http://www.google.com/ ) into a
web browser.
8. Describe public / private key encryption and what you might
use it for.
9. What is the difference between TCP and UDP. When / why to use
one or the other?
10. Please explain the similarities and differences between
hubs, switches, and routers.
Stacey Kimmel-Smith
Lehigh University
On Wed, Oct 19, 2011 at 10:52 AM, Willem Van Dam <wvandam@fau.edu>
wrote:
I always ask if they are willing to tell me what the homepage on their
browser is ;)
Willem van Dam
Coor. Computer Sys. Control.
Department of Housing and Residential Life.
Florida Atlantic University.
Building 46, Room 238
1900 Dade Ave.
Boca Raton, FL 33431
(561) 297-0109 ( tel:%28561%29%20297-0109 )
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of
Crowe, Sheila
Sent: Tuesday, October 18, 2011 6:46 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: interview questions for Network/Systems Admin types
Does anyone have a set of interview questions that you would ask of a
candidate for a Network and Systems Administrator position that you are
willing to share? I have not interviewed candidates for this job in a
quite a while. BTW, if any of you are interested in moving to or
relocating within Montana, contact me off list.
Best regards,
Sheila Crowe
Director, Montana State University ResNet/Auxiliary Services
406.994.4230 ( tel:406.994.4230 )
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___________________________________________________ You are subscribed
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<DIV>Excellent points</DIV>
<DIV> </DIV>
<DIV>
<DIV><FONT face=3DTahoma>Al Poracky</FONT></DIV>
<DIV><FONT face=3DTahoma>Help Desk/Technical Support</FONT></DIV>
<DIV><FONT face=3DTahoma>Office of Information Technology</FONT></DIV>
<DIV><FONT face=3DTahoma>Valparaiso University</FONT></DIV>
<DIV><FONT face=3DTahoma>219-464-6650</FONT></DIV><BR><BR>>>> =
"WILLIAM J. CAMPBELL" <wcampbell@fordham.edu> 10/19/2011 10:18 AM =
>>><BR><FONT size=3D2 face=3Dsans-serif>I have always thought =
that it was a mistake to turn a job interview into a technology pop =
quiz.</FONT> <BR><BR><FONT size=3D2 face=3Dsans-serif>I have always =
approached these interviews with the idea in mind that if I find someone =
with a outstanding work ethic, they will learn the technology.</FONT> =
<BR><BR><FONT size=3D2 face=3Dsans-serif>My questions are more geared =
toward, what kind of things have they done they did NOT require management =
or supervisor input. Did they find a unknown problem, solve it in a =
creative and realistic way and THEN inform management. Someone with that =
kind of initiative will not only learn the technology required, but =
probably more than required.</FONT> <BR><BR><BR><FONT size=3D2 face=3Dsans-=
serif>ex. What kind of things did you do that did NOT require management =
attention?</FONT> <BR><BR><BR><FONT size=3D2 face=3Dsans-serif>Bill<BR><BR>=
--------------------------------------------<BR>William Campbell<BR>Compute=
r Teaching Lab Coordinator<BR>Rose Hill Campus<BR>Room 303 JMH<BR>Fordham =
University<BR>441 East Fordham Rd<BR>Bronx, N.Y. 10458<BR>718-817-4467<BR>W=
Campbell@Fordham.Edu<BR><BR>Fordham IT's standing maintenance window is =
every Thursday and Friday from 5:00 AM thru 8:30 AM</FONT> <BR><BR><BR><BR>=
<FONT color=3D#5f5f5f size=3D1 face=3Dsans-serif>From: =
</FONT><FONT size=3D1 face=3Dsans-serif>Stacey Kimmel-Smith =
<sek2@LEHIGH.EDU></FONT> <BR><FONT color=3D#5f5f5f size=3D1 =
face=3Dsans-serif>To: </FONT><FONT size=3D1 =
face=3Dsans-serif>RESNET-L@LISTSERV.ND.EDU</FONT> <BR><FONT color=3D#5f5f5f=
size=3D1 face=3Dsans-serif>Date: </FONT><FONT =
size=3D1 face=3Dsans-serif>10/19/2011 11:11 AM</FONT> <BR><FONT color=3D#5f=
5f5f size=3D1 face=3Dsans-serif>Subject: </FONT>=
<FONT size=3D1 face=3Dsans-serif>Re: interview questions for Network/System=
s Admin types</FONT> <BR><FONT color=3D#5f5f5f size=3D1 face=3Dsans-serif>S=
ent by: </FONT><FONT size=3D1 face=3Dsans-serif>=
Resnet Forum <RESNET-L@LISTSERV.ND.EDU></FONT> <BR></DIV>
<DIV>
<HR noShade>
</DIV>
<DIV><BR><BR><BR><FONT size=3D3>Hi,</FONT> <BR><FONT size=3D3> </FONT>=
<BR><FONT size=3D3>These questions were aimed at a "jack of all trades" =
type help desk position we have on the books. It has been a good way to =
make a first cut for us...</FONT> <BR><FONT size=3D3> </FONT> =
<BR><FONT size=3D2 face=3Dsans-serif>1. </FONT><=
FONT size=3D2 face=3DArial>Describe the differences between Plain Text and =
HTML e-mail and the associated advantages and disadvantages.</FONT> =
<BR><FONT size=3D2 face=3Dsans-serif>2. </FONT><=
FONT size=3D2 face=3DArial>What role does the registry play in Windows?</FO=
NT> <BR><FONT size=3D2 face=3Dsans-serif>3. </FO=
NT><FONT size=3D2 face=3DArial>Imagine you are working at the Help Desk =
and receive a call from a client stating =E2=80=9CMy Internet is =
broken=E2=80=9D. Pretend I am the client, and help me troubleshoot the =
issue.</FONT> <BR><FONT size=3D2 face=3Dsans-serif>4. =
</FONT><FONT size=3D2 face=3DArial>How would you deal with a =
forgotten BIOS password?</FONT> <BR><FONT size=3D2 face=3Dsans-serif>5. =
</FONT><FONT size=3D2 face=3DArial>Describe the =
differences between IMAP and POP e-mail and the associated advantages and =
disadvantages.</FONT> <BR><FONT size=3D2 face=3Dsans-serif>6. =
</FONT><FONT size=3D2 face=3DArial>What is a foreign =
key and how could it be used?</FONT> <BR><FONT size=3D2 face=3Dsans-serif>7=
. </FONT><FONT size=3D2 face=3DArial>Help the =
search committee understand the depth and detail of your technical =
knowledge by explaining to us what happens behind the scenes when you =
type</FONT><A href=3D"http://www.google.com/"><FONT size=3D2 face=3DArial> =
</FONT><FONT color=3D#0000a1 size=3D2 face=3DArial><U>www.google.com</U></F=
ONT></A><FONT size=3D2 face=3DArial> into a web browser.</FONT> <BR><FONT =
size=3D2 face=3Dsans-serif>8. </FONT><FONT =
size=3D2 face=3DArial>Describe public / private key encryption and what =
you might use it for.</FONT> <BR><FONT size=3D2 face=3Dsans-serif>9. =
</FONT><FONT size=3D2 face=3DArial>What is the =
difference between TCP and UDP. When / why to use one or the other?</FONT> =
<BR><FONT size=3D2 face=3Dsans-serif>10. </FONT>=
<FONT size=3D2 face=3DArial> Please explain the similarities and =
differences between hubs, switches, and routers.</FONT> <BR><FONT =
size=3D3><BR>Stacey Kimmel-Smith</FONT> <BR><FONT size=3D3>Lehigh =
University</FONT> <BR><FONT size=3D3>On Wed, Oct 19, 2011 at 10:52 AM, =
Willem Van Dam <</FONT><A href=3D"mailto:wvandam@fau.edu"><FONT =
color=3Dblue size=3D3><U>wvandam@fau.edu</U></FONT></A><FONT size=3D3>> =
wrote:</FONT> <BR><FONT color=3D#004080 size=3D3>I always ask if they are =
willing to tell me what the homepage on their browser is ;)</FONT> </DIV>
<P><FONT color=3D#004080 size=3D3></FONT>=20
<P><FONT color=3D#004080 size=3D3>Willem van Dam</FONT>=20
<P><FONT color=3D#004080 size=3D3>Coor. Computer Sys. Control.</FONT>=20
<P><FONT color=3D#004080 size=3D3>Department of Housing and Residential =
Life.</FONT>=20
<P><FONT color=3D#004080 size=3D3>Florida Atlantic University.</FONT>=20
<P><FONT color=3D#004080 size=3D3>Building 46, Room 238</FONT>=20
<P><FONT color=3D#004080 size=3D3>1900 Dade Ave.</FONT>=20
<P><FONT color=3D#004080 size=3D3>Boca Raton, FL 33431</FONT>=20
<P><A href=3D"tel:%28561%29%20297-0109" target=3D_blank><FONT color=3Dblue =
size=3D3><U>(561) 297-0109</U></FONT></A>=20
<P><FONT color=3D#004080 size=3D3></FONT>=20
<P><FONT size=3D2><B>From:</B> Resnet Forum [mailto:</FONT><A href=3D"mailt=
o:RESNET-L@LISTSERV.ND.EDU" target=3D_blank><FONT color=3Dblue size=3D2><U>=
RESNET-L@LISTSERV.ND.EDU</U></FONT></A><FONT size=3D2>] <B>On Behalf Of =
</B>Crowe, Sheila<B><BR>Sent:</B> Tuesday, October 18, 2011 6:46 PM<B><BR>T=
o:</B> </FONT><A href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D_blank><=
FONT color=3Dblue size=3D2><U>RESNET-L@LISTSERV.ND.EDU</U></FONT></A><FONT =
size=3D2><B><BR>Subject:</B> interview questions for Network/Systems Admin =
types</FONT>=20
<P><FONT size=3D3></FONT>=20
<P><FONT size=3D3>Does anyone have a set of interview questions that you =
would ask of a candidate for a Network and Systems Administrator position =
that you are willing to share? I have not interviewed candidates for =
this job in a quite a while. BTW, if any of you are interested in =
moving to or relocating within Montana, contact me off list. </FONT>
<P><FONT size=3D3></FONT>=20
<P><FONT size=3D3>Best regards,</FONT>=20
<P><FONT size=3D3></FONT>=20
<P><FONT size=3D3>Sheila Crowe</FONT>=20
<P><FONT size=3D3>Director, Montana State University ResNet/Auxiliary =
Services</FONT>=20
<P><A href=3D"tel:406.994.4230" target=3D_blank><FONT color=3Dblue =
size=3D3><U>406.994.4230</U></FONT></A>=20
<P><FONT size=3D3></FONT>=20
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