[26864] in resnet
Re: Labstats
daemon@ATHENA.MIT.EDU (Johnathan W. Kerns)
Fri Oct 14 14:43:50 2011
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Message-ID: <C59CAFE033B9814586CC8CC2CCE31A7756C1596346@EXCHANGE.uncp.local>
Date: Fri, 14 Oct 2011 14:41:01 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Johnathan W. Kerns" <johnathan.kerns@uncp.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <2DA21E6CECCDE7419541C7A6DB798F0C28A6F543@EXCHANGE.semo.edu>
Wow. Thanks for the info guys. I think we will wait awhile, at least until the "Release Candidate" of Labstats 5 is out :-) just kidding. But seriously, we will probably put the version 5 upgrade on hold until Summer.
-----Original Message-----
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Hopkins, Dustin
Sent: Friday, October 14, 2011 10:58 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Labstats
We are having the exact same issues. Version 4.x worked great, but after upgrading to version 5, we have had nothing but problem after problem. It still should be in Beta testing. Hopefully they will have these issues resolved in the near future.
Dustin Hopkins
Supervisor - IT Help Desk
Southeast Missouri State University
-----Original Message-----
From: Resnet Forum [mailto:RESNET-L@listserv.nd.edu] On Behalf Of L Garner
Sent: Friday, October 14, 2011 8:27 AM
To: RESNET-L@listserv.nd.edu
Subject: Re: Labstats
Kenyon acquired a labstats license a couple of years ago. Labstats 4 did everything we needed. Labstats 5 has not done anything we needed. Knowing what I know now, I would not upgrade until they get the program fixed. I do believe they will get it fixed, but I don't know when.
At this time, the majority of our installed clients ahve the client service set to "Disabled" because they were dropping the machines off the network--kinda. One could log onto the machine using Remote Desktop, but there were no network drives and no internet. A restart would 'fix' this, but if the machine was not in constant use, it would drop off again. I think they've got that fixed, but the few client we have are not reporting application use back to the server so Labstats reports that no one has run an apps such as Word or a web browser. We're a college. What do you think the odd of this being true are?
Version 5 is a complete rewrite. I feel like we've been in a Beta test, but in a production environment. It's not been a very pleasant experience.
Knowing what I do now, I would have moved only ONE lab in June to the new version of software. It would NOT be a lab where instruction occurred. If no problems showed up, I would move some additional labs in January.
If you need additional info, let me know.
LDGarner
garnerl@kenyon.edu
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