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Re: Windows 7/2008 not connecting to network...

daemon@ATHENA.MIT.EDU (St. Onge, Justin (stongejc@oneonta)
Wed Oct 12 17:39:59 2011

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Message-ID:  <A58D1E2C57F7DC4AB7A1CA00DF50657824EEE4C7E9@EXCHANGE2007.oneonta.edu>
Date:         Wed, 12 Oct 2011 14:24:04 -0700
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "St. Onge, Justin (stongejc@oneonta.edu)" <stongejc@ONEONTA.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <CANtPpk470nncj2ZLJxdnDw_AG1xG+AZdtW_s_fAFW1mO+UctgQ@mail.gmail.com>

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This is my experience as well, shutting down the firewall service disable r=
dp.   I believe it is a security feature.

Justin St. Onge
Academic Server Administrator/Lab Coordinator
Help Desk | SUNY College at Oneonta
stongejc@oneonta.edu
Wally<http://search.dilbert.com/comic/Network%20Upgrade>: I use experience =
to answer questions without the burden of knowledge

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Mike King
Sent: Wednesday, October 12, 2011 5:08 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Windows 7/2008 not connecting to network...

Adeel,

It's my opinion that Windows 7 and Server 2008 does not react well to havin=
g the firewall service disabled, essentially cutting off all network access=
.  (I had a few admin's here with they're first exposure to 2008 was to dis=
able the firewall service, and it did not go well for them)

I would follow the group policy thread a bit more,

drop to a command prompt (with admin priv's), and type
gpresult /r
it should show a list of every policy applied to the machines.   I would ch=
eck user policies as well.

Mike
On Wed, Oct 12, 2011 at 5:00 PM, Adeel Siddiqui <asiddiqui@usao.edu<mailto:=
asiddiqui@usao.edu>> wrote:
Rob,

We had originally thought along the same lines as well (and in fact we susp=
ected that a variant of the Conficker worm might be the cause). But this is=
sue has happened on brand new installations of Windows 7/2008, and even aft=
er a clean re-installation of Windows 7/2008 (all of our Windows XP machine=
s that are connected to the domain, seem to be immune to the issue). As soo=
n as the Windows 7/2008 computers gets joined to the domain, the problem ma=
nifests itself. Running just about every anti-malware/spyware/virus cleanup=
 process on the computers and/or servers has had no effect.

~ Adeel

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU]<mailto:[mailto:RESNET-=
L@LISTSERV.ND.EDU]> On Behalf Of Rob Whalen
Sent: Wednesday, October 12, 2011 3:10 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: Windows 7/2008 not connecting to network...

Adeel,
This does not sound like it was due to an update. In fact all facts point t=
o a worm or virus. Windows update would not turn off the firewall, but a vi=
rus can. Removing RDP access delays techs from troubleshooting the issue an=
d perhaps indicates a takeover, so others with that account would be able t=
o access the box. Modern worms can also use the domain info to direct attac=
ks or even the users email. This is where I would start hunting.
Rob

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU]<mailto:[mailto:RESNET-=
L@LISTSERV.ND.EDU]> On Behalf Of Adeel Siddiqui
Sent: Wednesday, October 12, 2011 12:50 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Windows 7/2008 not connecting to network...

We have a strange issue going on our campus that's causing our Windows 7 co=
mputers and Windows 2008 servers to completely lose network connectivity.

This is only happening to computers that are connected to the domain.

The issue seems to have started a few weeks ago after the last round of Win=
dows Updates were installed on those computers. As a result, the Windows Fi=
rewall services and its dependency services all got turned off on those com=
puters and can't be re-enabled either. Also, RDP access to those computers =
won't work either. I suspected a group policy of some sort might be the cau=
se but we use little to no group policy administration on our campus at all=
. Upon further investigation, we found that there seems to be some cause to=
 this due to some registry permissions that seemed to have changed after th=
e aforementioned Windows Updates were installed. I have a feeling that the =
problem lies with how the computers are authenticating to the domain, but c=
an't confirm that prognosis.

I've tried everything to fix this issue from changing group policy settings=
, to removing/re-adding the computers to the domain. Nothing seems to have =
worked permanently or at least completely. We have managed to do some on th=
e spot MacGyvering to fix the issue (i.e. manually applying administrative =
permissions to certain keys in the registry on those computers as suggested=
 by a few online articles) but they are temporary band-aids at best.

Has anyone else run into this? Any permanent fixes/solutions that you can s=
uggest?


regards,
Adeel Siddiqui

Network Administrator<http://www.usao.edu/staff/adeel-siddiqui>
Information, Research and Network Services
University of Science and Arts of Oklahoma<http://www.usao.edu/>
Chickasha, OK 73018
(405) 574-1319<tel:%28405%29%20574-1319>
asiddiqui@usao.edu<mailto:asiddiqui@usao.edu>


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To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
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___

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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This is m=
y experience as well, shutting down the firewall service disable rdp.&nbsp;=
&nbsp; I believe it is a security feature.<o:p></o:p></span></p><p class=3D=
MsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif=
";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal style=3D'=
mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Justin St. Onge<=
br>Academic Server Administrator/Lab Coordinator<br>Help Desk | SUNY Colleg=
e at Oneonta<br>stongejc@oneonta.edu<o:p></o:p></span></p><p class=3DMsoNor=
mal><b><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";c=
olor:black'><a href=3D"http://search.dilbert.com/comic/Network%20Upgrade"><=
span style=3D'color:black'>Wally</span></a>: </span></b><span style=3D'font=
-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I use experi=
ence to answer questions without the burden of knowledge<o:p></o:p></span><=
/p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibr=
i","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNo=
rmal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>=
From:</span></b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-=
serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b=
>Mike King<br><b>Sent:</b> Wednesday, October 12, 2011 5:08 PM<br><b>To:</b=
> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: Windows 7/2008 not connec=
ting to network...<o:p></o:p></span></p><p class=3DMsoNormal><o:p>&nbsp;</o=
:p></p><p class=3DMsoNormal>Adeel,<o:p></o:p></p><div><p class=3DMsoNormal>=
<o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>It's my opinion that W=
indows 7 and Server 2008 does not react well to having the firewall service=
 disabled, essentially cutting off all network access. &nbsp;(I had a few a=
dmin's here with they're first exposure to 2008 was to disable the firewall=
 service, and it did not go well for them)<o:p></o:p></p></div><div><p clas=
s=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>I would =
follow the group policy thread a bit more, &nbsp;<o:p></o:p></p></div><div>=
<p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>d=
rop to a command prompt (with admin priv's), and type&nbsp;<o:p></o:p></p><=
/div><div><p class=3DMsoNormal>gpresult /r<o:p></o:p></p></div><div><p clas=
s=3DMsoNormal>it should show a list of every policy applied to the machines=
. &nbsp; I would check user policies as well. &nbsp;<o:p></o:p></p></div><d=
iv><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNorma=
l style=3D'margin-bottom:12.0pt'>Mike<o:p></o:p></p><div><p class=3DMsoNorm=
al>On Wed, Oct 12, 2011 at 5:00 PM, Adeel Siddiqui &lt;<a href=3D"mailto:as=
iddiqui@usao.edu">asiddiqui@usao.edu</a>&gt; wrote:<o:p></o:p></p><div><div=
><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-al=
t:auto'><span style=3D'color:#1F497D'>Rob,</span><o:p></o:p></p><p class=3D=
MsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><spa=
n style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D=
'color:#1F497D'>We had originally thought along the same lines as well (and=
 in fact we suspected that a variant of the Conficker worm might be the cau=
se). But this issue has happened on brand new installations of Windows 7/20=
08, and even after a clean re-installation of Windows 7/2008 (all of our Wi=
ndows XP machines that are connected to the domain, seem to be immune to th=
e issue). As soon as the Windows 7/2008 computers gets joined to the domain=
, the problem manifests itself. Running just about every anti-malware/spywa=
re/virus cleanup process on the computers and/or servers has had no effect.=
</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto=
;mso-margin-bottom-alt:auto'><span style=3D'color:#1F497D'>&nbsp;</span><o:=
p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margi=
n-bottom-alt:auto'><span style=3D'color:#1F497D'>~ Adeel</span><o:p></o:p><=
/p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-=
alt:auto'><span style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><div><d=
iv style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0i=
n 0in'><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bot=
tom-alt:auto'><b><span style=3D'font-size:10.0pt'>From:</span></b><span sty=
le=3D'font-size:10.0pt'> Resnet Forum <a href=3D"mailto:[mailto:RESNET-L@LI=
STSERV.ND.EDU]" target=3D"_blank">[mailto:RESNET-L@LISTSERV.ND.EDU]</a> <b>=
On Behalf Of </b>Rob Whalen<br><b>Sent:</b> Wednesday, October 12, 2011 3:1=
0 PM<br><b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_b=
lank">RESNET-L@LISTSERV.ND.EDU</a><br><b>Subject:</b> Re: Windows 7/2008 no=
t connecting to network...</span><o:p></o:p></p></div></div><p class=3DMsoN=
ormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o=
:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-marg=
in-bottom-alt:auto'><span style=3D'color:#1F497D'>Adeel,</span><span style=
=3D'color:#888888'><o:p></o:p></span></p><div><div><p class=3DMsoNormal sty=
le=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'co=
lor:#1F497D'>This does not sound like it was due to an update. In fact all =
facts point to a worm or virus. Windows update would not turn off the firew=
all, but a virus can. Removing RDP access delays techs from troubleshooting=
 the issue and perhaps indicates a takeover, so others with that account wo=
uld be able to access the box. Modern worms can also use the domain info to=
 direct attacks or even the users email. This is where I would start huntin=
g.</span><o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:au=
to;mso-margin-bottom-alt:auto'><span style=3D'color:#1F497D'>Rob</span><o:p=
></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin=
-bottom-alt:auto'><span style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p=
><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0p=
t 0in 0in 0in'><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-ma=
rgin-bottom-alt:auto'><b><span style=3D'font-size:10.0pt'>From:</span></b><=
span style=3D'font-size:10.0pt'> Resnet Forum <a href=3D"mailto:[mailto:RES=
NET-L@LISTSERV.ND.EDU]" target=3D"_blank">[mailto:RESNET-L@LISTSERV.ND.EDU]=
</a> <b>On Behalf Of </b>Adeel Siddiqui<br><b>Sent:</b> Wednesday, October =
12, 2011 12:50 PM<br><b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU"=
 target=3D"_blank">RESNET-L@LISTSERV.ND.EDU</a><br><b>Subject:</b> Windows =
7/2008 not connecting to network...</span><o:p></o:p></p></div></div><p cla=
ss=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'=
>&nbsp;<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto=
;mso-margin-bottom-alt:auto'>We have a strange issue going on our campus th=
at&#8217;s causing our Windows 7 computers and Windows 2008 servers to comp=
letely lose network connectivity. <o:p></o:p></p><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></=
p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto'>This is only happening to computers that are connected to the doma=
in. <o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The issue seems to =
have started a few weeks ago after the last round of Windows Updates were i=
nstalled on those computers. As a result, the Windows Firewall services and=
 its dependency services all got turned off on those computers and can&#821=
7;t be re-enabled either. Also, RDP access to those computers won&#8217;t w=
ork either. I suspected a group policy of some sort might be the cause but =
we use little to no group policy administration on our campus at all. Upon =
further investigation, we found that there seems to be some cause to this d=
ue to some registry permissions that seemed to have changed after the afore=
mentioned Windows Updates were installed. I have a feeling that the problem=
 lies with how the computers are authenticating to the domain, but can&#821=
7;t confirm that prognosis.<o:p></o:p></p><p class=3DMsoNormal style=3D'mso=
-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p><p cl=
ass=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
'>I&#8217;ve tried everything to fix this issue from changing group policy =
settings, to removing/re-adding the computers to the domain. Nothing seems =
to have worked permanently or at least completely. We have managed to do so=
me on the spot <i>MacGyvering</i> to fix the issue (i.e. manually applying =
administrative permissions to certain keys in the registry on those compute=
rs as suggested by a few online articles) but they are temporary band-aids =
at best. <o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:au=
to;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p><p class=3DMsoNormal st=
yle=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Has anyone else =
run into this? Any permanent fixes/solutions that you can suggest?<o:p></o:=
p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bott=
om-alt:auto'>&nbsp;<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-=
top-alt:auto;mso-margin-bottom-alt:auto'><span style=3D'font-size:10.0pt'><=
br></span>regards,<span style=3D'font-size:10.0pt'><br></span><i><span styl=
e=3D'color:black'>Adeel Siddiqui</span></i><b><i><span style=3D'font-size:1=
4.0pt;color:black'><br></span></i></b><span style=3D'font-size:10.0pt'><br>=
</span><i><span style=3D'font-size:8.0pt'><a href=3D"http://www.usao.edu/st=
aff/adeel-siddiqui" target=3D"_blank">Network Administrator</a><br></span><=
/i><span style=3D'font-size:8.0pt'>Information, Research and Network Servic=
es<br><b><a href=3D"http://www.usao.edu/" target=3D"_blank">University&nbsp=
;of Science and Arts of Oklahoma</a></b><br>Chickasha, OK 73018 <span style=
=3D'color:#1F497D'><br></span><a href=3D"tel:%28405%29%20574-1319" target=
=3D"_blank">(405) 574-1319</a><br><u><span style=3D'color:black'><a href=3D=
"mailto:asiddiqui@usao.edu" target=3D"_blank">asiddiqui@usao.edu</a></span>=
</u></span><span style=3D'font-size:10.0pt'> </span><o:p></o:p></p><p class=
=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&=
nbsp;<o:p></o:p></p><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;m=
so-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>___________________=
________________________________ You are subscribed to the ResNet-L mailing=
 list. <o:p></o:p></p><p>To subscribe, unsubscribe or search the archives, =
go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_=
blank">http://LISTSERV.ND.EDU/archives/resnet-l.html</a> __________________=
_________________________________ <o:p></o:p></p><p class=3DMsoNormal style=
=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>___________________=
________________________________ You are subscribed to the ResNet-L mailing=
 list. <o:p></o:p></p><p>To subscribe, unsubscribe or search the archives, =
go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_=
blank">http://LISTSERV.ND.EDU/archives/resnet-l.html</a> __________________=
_________________________________<o:p></o:p></p></div></div></div></div><di=
v><div><p class=3DMsoNormal>_______________________________________________=
____ You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>To =
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