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Re: Student worker technical skills survey (this is not a survey)

daemon@ATHENA.MIT.EDU (Crowe, Sheila)
Mon Oct 10 18:02:11 2011

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Message-ID:  <4F5F31A69D45B746B439BDA98B62378D9A89D9F6DA@EXCMS.msu.montana.edu>
Date:         Mon, 10 Oct 2011 15:57:18 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Crowe, Sheila" <sheila@MONTANA.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <4E931990020000AB00014695@gwiaclients.wooster.edu>

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John,
Would you be willing to share this off-list?  The idea is intriguing!

Sheila Crowe
Montana State University ResNet
sheila@montana.edu<mailto:sheila@montana.edu>



From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of John Shat=
zer
Sent: Monday, October 10, 2011 2:13 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Student worker technical skills survey (this is not a survey)


We have a couple of rather extensive training manuals that we use.  After c=
ompleting them the students then take a multiple choice 55 question exam us=
ing select survey.


John Shatzer
User Support Specialist
The College of Wooster


>>> Richard Davis <rdavis@calbaptist.edu<mailto:rdavis@calbaptist.edu>> 9/3=
0/2011 05:12 PM >>>
I am curious if anyone out there has developed a technical skills survey fo=
r their student workers. We are trying to identify what students in out dep=
artment possess what skills, and what skills they do not possess, but would=
 like to get trained on as it pertains to their jobs in I.T.
Any info or ideas would be appreciated.

Richard Davis
Lead Customer Support Technician
Information & Technology Services
California Baptist University


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nk=3Dpurple style=3D'margin-left:3.0pt;margin-top:3.0pt;margin-right:3.0pt;=
margin-bottom:.75pt'><div class=3DWordSection1><p class=3DMsoNormal><span s=
tyle=3D'color:#1F497D'>John, <o:p></o:p></span></p><p class=3DMsoNormal><sp=
an style=3D'color:#1F497D'>Would you be willing to share this off-list?&nbs=
p; The idea is intriguing!<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><s=
pan style=3D'color:#1F497D'>Sheila Crowe<o:p></o:p></span></p><p class=3DMs=
oNormal><span style=3D'color:#1F497D'>Montana State University ResNet<o:p><=
/o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497D'><a href=
=3D"mailto:sheila@montana.edu">sheila@montana.edu</a><o:p></o:p></span></p>=
<p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span>=
</p><p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></s=
pan></p><p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p=
></span></p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;p=
adding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=3D'font-size:=
10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style=3D'fo=
nt-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Forum [mailto:RES=
NET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>John Shatzer<br><b>Sent:</b> Mon=
day, October 10, 2011 2:13 PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>=
Subject:</b> Re: Student worker technical skills survey (this is not a surv=
ey)<o:p></o:p></span></p></div></div><p class=3DMsoNormal><o:p>&nbsp;</o:p>=
</p><p style=3D'margin:0in;margin-bottom:.0001pt'><span style=3D'font-famil=
y:"Lucida Grande","serif"'>We have a couple of rather extensive training ma=
nuals that we use. &nbsp;After completing them the students then take a mul=
tiple choice 55 question exam using select survey. &nbsp;</span><br><br><sp=
an style=3D'font-family:"Lucida Grande","serif"'><br>John Shatzer <br>User =
Support Specialist <br>The College of Wooster <br><br><br></span>&gt;&gt;&g=
t; Richard Davis &lt;<a href=3D"mailto:rdavis@calbaptist.edu">rdavis@calbap=
tist.edu</a>&gt; 9/30/2011 05:12 PM &gt;&gt;&gt;<o:p></o:p></p><div><p clas=
s=3DMsoNormal>I am curious if anyone out there has developed a technical sk=
ills survey for their student workers. We are trying to identify what stude=
nts in out department possess what skills, and what skills they do not poss=
ess, but would like to get trained on as it pertains to their jobs in I.T. =
<o:p></o:p></p><p class=3DMsoNormal>Any info or ideas would be appreciated.=
 <o:p></o:p></p><p class=3DMsoNormal>&nbsp; <o:p></o:p></p><p class=3DMsoNo=
rmal>Richard Davis <o:p></o:p></p><p class=3DMsoNormal>Lead Customer Suppor=
t Technician <o:p></o:p></p><p class=3DMsoNormal>Information &amp; Technolo=
gy Services <o:p></o:p></p><p class=3DMsoNormal>California Baptist Universi=
ty <o:p></o:p></p><p class=3DMsoNormal>&nbsp; <o:p></o:p></p><p class=3DMso=
Normal>&nbsp; <o:p></o:p></p></div><p class=3DMsoNormal><span style=3D'font=
-size:12.0pt;font-family:"Times New Roman","serif"'>_______________________=
____________________________ You are subscribed to the ResNet-L mailing lis=
t. <o:p></o:p></span></p><p>To subscribe, unsubscribe or search the archive=
s, go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html">http://L=
ISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________________=
__________________ <o:p></o:p></p></div></body></html>=
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<p>
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