[26505] in resnet
Re: Protecting computers
daemon@ATHENA.MIT.EDU (Erin Nettifee)
Tue Jun 14 08:55:32 2011
Content-Language: en-US
Content-Type: text/plain; charset="us-ascii"
Content-ID: <5D9B0401AC454A4B85EBF8BAC8B3D9A6@win.duke.edu>
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Message-ID: <8DB4679F-27D7-41CB-8D3C-D0BD1D574D4A@duke.edu>
Date: Tue, 14 Jun 2011 12:55:03 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Erin Nettifee <erin.nettifee@DUKE.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <E09C19DF721E1C4DBAAE3BD083D944F315C898F6@SMCEXMBX01.mikenet.smcvt.edu>
Hi Susan,
At a previous institution I worked at, reimaging was the default solution to almost every issue, and people learned to hate having to reimage (as a time suck for them) so it made them more conscientious of what they were doing. Not sure if I would advocate that solution for everyone, but it did work for that campus.
I think you have to have a policy about using college resources for non-business use but that's a really hard policy to enforce, and you may not always want to be strict about it. With people working nights and weekends to keep up with workload, lines between business and non-business can blur. I think when you say you don't want to completely lock the computers down, you're recognizing that that's a balance you have to keep.
Maybe instead of focusing on the timesink of reimaging, focus on the risk to the college in what's happening. Do you have outreach / security programs for your campus users? Is there a peer institution that had to deal with the fallout of something happening to a laptop - either malware, or theft, or something that happened when being used for non-college business -- that might be a teachable moment for your customers?
Best,
Erin
-----------------------
Erin Nettifee
Coordinator of Academic Support / Link Liaison
Duke University Office of Information Technology
erin.nettifee@duke.edu
(919) 668-4829 (desk)
On Jun 14, 2011, at 8:28 AM, Breeyear, Susan wrote:
> We are trying to find a solution to the problem of campus computer users using their mobile computers for non-College purposes (playing games, letting their kids use the computers, shopping, etc.) We've found that the need to reimage, due mainly to malware attacks, has increased, even though Microsoft ForeFront and WebRoot are installed and active on these computers. How do other schools handle laptop use? Have you found any way to keep people from "personalizing" their College-owned computers? Do you have any policies that keep faculty and staff from using their business computers for non-business activities? We don't want to completely lock the computers down, but need to find a way to stop people from continually "catching" malware.
>
> Thanks for your input.
>
> Susan Breeyear
> Associate Director, Technology Learning Center
> Information Technology
> Saint Michaels College
> Colchester, VT 05439
>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives,
> go to http://LISTSERV.ND.EDU/archives/resnet-l.html
> ___________________________________________________
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
