[26399] in resnet

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Re: OS licensing for students

daemon@ATHENA.MIT.EDU (Ben Fielden)
Thu May 19 10:24:24 2011

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Message-ID:  <BANLkTikA8C+X3WeGykMvj5daNU8EoMB0xQ@mail.gmail.com>
Date:         Thu, 19 May 2011 10:23:47 -0400
Reply-To: fieldenb@gwu.edu
From: Ben Fielden <fieldenb@gwu.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <4DD4E0F502000000002DA550@mailman.culinary.edu>

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We ask the students to bring in the disks if we dont have a set. Over the
years we have been creating ISOs/DMGs of disks that students bring by so
that we can run off a new set to use if a student doesnt have their disks.
At this point we have a decent library, but of course we're always missing
the newest set.

I actually just had some conversations with our Apple sales engineer about
how as a service provider it would be really good to have a library of
disks, or at least the ability to download the DMGs from GSX. He said he's
heard that a few times and would pass it along, but we know how soon those
suggestions turn into reality...

-Ben

--
Ben Fielden
Manager of Technical Support
Student Technology Services
Division of Information Technology
http://it.gwu.edu/sts
202-994-2597

Division of Information Technology staff members will NEVER ask for your
password!



On Thu, May 19, 2011 at 9:20 AM, Salvatore Lee <s_lee@culinary.edu> wrote:

>  We ask them to come back when they have the disks.  They can usually get
> replacement restore disks from the manufacturer with a call and a small f=
ee,
> $25-45 depending on manufacturer.  We also recommend from the time they
> arrive at the school along with the standard malware protection informati=
on
> that they know where their restore disks are, or create them from their
> computer (most HPs, Compaqs, Dells, Gateways and many more have this buil=
t
> in) before there is an issue so that they won't have to purchase them lat=
er.
>
>  *Salvatore Lee AOS '92*
> *Student Computer Lab Coordinator*
>
> *The Culinary Institute of America*
> Phone: 845-451-1746
> Fax: 845-451-1084
> Website: www.ciachef.edu
>
> My Office Hours - Hilton 209
> 8-10:30 AM & 2:30-4:00 PM
>
> *Need Help with your PC?*
> IT Student Help Desk in Roth E453 is available during the following hours=
:
> Monday - Friday 9:30-12:30 AM & 2:00-5:00 PM
> Telephone: 845-451-1698 or ext 1698 from campus
>
> Food is Life
> Create and Savor Yours. =99
>
> Please consider the environment before printing this e-mail.
>
>
> >>> Claudia Servadio-Coyne <ccoyne@COLGATE.EDU> 5/18/2011 1:53 PM >>>
>
>
> Does anyone have an OS (Windows or Mac) licensing agreement so that
> students can receive the OS for free or for a small fee?
> If so what are the terms of the agreement?
>
> How do places deal with student machines that need OS's re-installed and
> the student fails to provide the disks?
>
> --
> Claudia Servadio-Coyne
> Student Technology Manager ITS
> Colgate University
> phone: (315) 520-8007
>
>
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html____________________________=
_______________________
>

___________________________________________________
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To subscribe, unsubscribe or search the archives,
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We ask the students to bring in the disks if we dont have a set. Over the y=
ears we have been creating ISOs/DMGs of disks that students bring by so tha=
t we can run off a new set to use if a student doesnt have their disks. At =
this point we have a decent library, but of course we&#39;re always missing=
 the newest set.<div>
<br></div><div>I actually just had some conversations with our Apple sales =
engineer about how as a service provider it would be really good to have a =
library of disks, or at least the ability to download the DMGs from GSX. He=
 said he&#39;s heard that a few times and would pass it along, but we know =
how soon those suggestions turn into reality...</div>
<div><br></div><div>-Ben<br><div><div><br></div><div>--</div>Ben Fielden<di=
v><div>Manager of Technical Support</div><div>Student Technology Services</=
div><div>Division of Information Technology</div><div><a href=3D"http://it.=
gwu.edu/sts" target=3D"_blank">http://it.gwu.edu/sts</a></div>
</div><div>202-994-2597</div><div><br></div><div><span style=3D"font-family=
:arial, sans-serif;font-size:13px;border-collapse:collapse">Division of Inf=
ormation Technology staff members will=A0<font color=3D"#222222">NEVER ask =
for your=A0</font>password!</span></div>
<br>
<br><br><div class=3D"gmail_quote">On Thu, May 19, 2011 at 9:20 AM, Salvato=
re Lee <span dir=3D"ltr">&lt;<a href=3D"mailto:s_lee@culinary.edu">s_lee@cu=
linary.edu</a>&gt;</span> wrote:<br><blockquote class=3D"gmail_quote" style=
=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">



<div style=3D"margin:4px 4px 1px;font:10pt Segoe UI">
<div>We ask them to come back when they have the disks.=A0 They can usually=
 get replacement restore disks from the manufacturer with a call and a smal=
l fee, $25-45 depending on manufacturer.=A0 We also recommend from the time=
 they arrive at the school along with the standard malware protection infor=
mation that they know where their restore disks are, or create them from th=
eir computer (most HPs, Compaqs, Dells, Gateways and many more have this bu=
ilt in) before there is an issue so that they won&#39;t have to purchase th=
em later.</div>

<div>=A0</div>
<div>
<div><font size=3D"2" face=3D"@Arial Unicode MS"><strong>Salvatore Lee AOS =
&#39;92</strong><br><em>Student Computer Lab Coordinator</em></font></div><=
font size=3D"2" face=3D"@Arial Unicode MS">
<div><br><strong>The Culinary Institute of America</strong><br>Phone: 845-4=
51-1746<br>Fax: 845-451-1084<br>Website: <a href=3D"http://www.ciachef.edu/=
" target=3D"_blank">www.ciachef.edu</a> </div>
<div>=A0</div>
<div>My Office Hours - Hilton 209<br>8-10:30 AM &amp; 2:30-4:00 PM<br><br><=
em>Need Help with your=A0PC?</em></div>
<div>IT=A0Student Help Desk in Roth E453 is available during the following =
hours:</div>
<div>Monday - Friday 9:30-12:30 AM &amp; 2:00-5:00 PM<br>Telephone: 845-451=
-1698 or ext 1698 from campus<br><br>Food is Life<br>Create and Savor Yours=
. =99</div>
<div>=A0</div>
<div><font color=3D"#008000" size=3D"1">Please consider the environment bef=
ore printing this e-mail.</font></div></font></div><br><br>&gt;&gt;&gt; Cla=
udia Servadio-Coyne &lt;<a href=3D"mailto:ccoyne@COLGATE.EDU" target=3D"_bl=
ank">ccoyne@COLGATE.EDU</a>&gt; 5/18/2011 1:53 PM &gt;&gt;&gt;<div>
<div></div><div class=3D"h5"><br><br clear=3D"all">Does anyone have an OS (=
Windows or Mac) licensing agreement so that students can receive the OS for=
 free or for a small fee?<br>If so what are the terms of the agreement?<br>
<br>How do places deal with student machines that need OS&#39;s re-installe=
d and the student fails to provide the disks?<br><br>-- <br>Claudia Servadi=
o-Coyne<br>Student Technology Manager ITS <br>Colgate University<br>phone: =
(315) 520-8007<br>
<br><br>___________________________________________________ You are subscri=
bed to the ResNet-L mailing list. </div></div></div><div><div></div><div cl=
ass=3D"h5">
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">http://LISTSERV=
.ND.EDU/archives/resnet-l.html</a> ________________________________________=
___________ </p>

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<p>
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___________________________________________________
</p></div></div></blockquote></div><br></div></div>
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<p>
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