[26277] in resnet
Re: Facebook and Twitter use
daemon@ATHENA.MIT.EDU (Karmel Clark-Hoff)
Wed Apr 27 18:10:32 2011
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Message-ID: <4DB831CD020000120057AFBE@SCRNCS1.scrippscollege.edu>
Date: Wed, 27 Apr 2011 15:10:05 -0700
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Karmel Clark-Hoff <karmel@ScrippsCollege.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <C83AE047A84D1E48BA389A80714424690E03542A@BUEX.bellarmine.edu>
Hi Sean,
I started a facebook page last year and our PR department uses Twitter.
Karmel Clark-Hoff
Manager, User Support Services
Scripps College - IT
240 E. 11th St. , Suite 10
Claremont, Ca. 91711
909-607-4227
Karmel@Scrippscollege.edu
Http://pages.scrippscollege.edu/~karmel/
>>> "Ward, Sean" <sward@bellarmine.edu> 4/27/2011 1:30 PM >>>
I'm looking for input from other universities and colleges who have attempted to use Facebook and Twitter to maintain communication with your students.
1. Did you have issues getting the account up and running?
I did have to ask my PR guy for help in how to setup a "page".
2. Have you continued to use it?
Every few months I post something on it. If I had any friends I would do more with the page.
3. How have you dealt with "You guys/my network/this school is terrible/sucks/etc" messages posted to Facebook?
Very few people have seen my page so I have no messages like these.
4. What sort of information have you put out there?
IT info regarding Fall Orientation, Spring Orientation, pictures of our parties w/ our student interns, used the account to "like" a facebook page our intern created for a XtraNormal workshop they hosted on campus.
5. <This space reserved for anything else you may think of>
I originally created this page so I could list it on the new letter we send to incoming students. I thought if they had questions they would refer them to our facebook account. I've received NONE. Right now my only followers or "likers" are current IT staff or student interns. Hopefully next year will be better.
Some example pages would be good as well. At the moment, our web presence can be worked on and this seems like a simple way to go about it.
http://www.facebook.com/pages/Scripps-College-Information-Technology-Department/128089100547560
After viewing Rizzo's Providence page I see I was missing some pertinent information about my department. I'll have to work on that. Thanks :)
Karmel
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