[26146] in resnet
Re: issues in wireless Only rooms
daemon@ATHENA.MIT.EDU (Hendricks, Jeremy)
Fri Apr 1 15:31:01 2011
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Message-ID: <2F56B11089DC8D49AC1DC326C351C1636A2B0FDA@EXCMS.msu.montana.edu>
Date: Fri, 1 Apr 2011 13:30:36 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Hendricks, Jeremy" <jeremy@MONTANA.EDU>
To: RESNET-L@listserv.nd.edu
--_000_2F56B11089DC8D49AC1DC326C351C1636A2B0FDAEXCMSmsumontana_
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Ignore my double statement in #3. It's Friday and I'm fried. My co-worker=
s had fun pointing it out already :)
So much for the formatting looking ok on my computer. I should just stay a=
way from computers for the rest of the afternoon.
From: Hendricks, Jeremy
Sent: Friday, April 01, 2011 12:41 PM
To: 'Resnet Forum'
Subject: RE: issues in wireless Only rooms
We're a wired and wireless deployment as well. This is the first year we h=
ave had full coverage of Aruba AP105's in all halls. We've been a wired po=
rt per pillow rollout for many years now. Like Pete, I can answer where I =
can.
1. Most support issues have been user error during signup to our home=
grown registration system, or basic connection setup of their wireless fro=
m being used at home. We had some issues having both wired and wireless av=
ailable in the buildings. We configured DHCP Snooping to stop personal wir=
eless routers from sending DHCP addresses when plugged in backwards, as som=
e areas are allowed wireless routers (Family Housing). Rogue access points=
are identified and removed from the network. The most frustrating issue w=
e fought was laptops or other devices plugged into a network port while sti=
ll connected to the wireless. A network bridge occurred at times, causing=
havoc in the building and problems with our captive portals. Finally, aft=
er many calls to Aruba about the issue with no fix or workaround, I configu=
red Port Security to allow only 1 mac address at a time. This put the port=
in an err-disable mode, disabling the port activity. The ability to age o=
ut the disabled port after a time (30 minutes currently) made administratio=
n easier since it allows connection resets without a manual process. This =
connection is only reset if the port was disabled due to multiple mac addre=
sses detected from switch/hub use or network bridging. Other reasons like =
fast link cycling or spanning tree doesn't reset the connection, so we are =
informed about the trouble and can investigate. Call volume is increased t=
owards the beginning of each semester until users are informed to turn off =
the wireless connection before connecting to the wired port. Switches/hubs=
aren't allowed to be connected so this solved multiple issues for us.
There have been the occasional problems with users being redirected to an A=
P further away than an AP much closer, giving that user horrible signal str=
ength. We have a couple areas that need better coverage. This is all part=
of tuning the system more, and changing the AP's from automatic signal pow=
er to manual settings to boost the few areas that aren't covered very well.=
A couple of AP's might be deployed after tuning efforts show a possible n=
eed. Overall coverage is good, even with the brick/cinderblock constructio=
n.
We left the wireless open with no encryption, and our home =
grown wired/wireless registration system has worked well. Our connections =
use captive portals authenticated through a RADIUS server at centr=
al IT, mirrored from the University AD. This made password problems or cha=
nges at the AD controlled by central IT. It is easier to have centralized =
management of accounts since they use the same credentials ev=
erywhere.
Some devices can't connect to the wireless due to not havin=
g a web browser to connect to the captive portal. Once a wired port is reg=
istered, it stays active without the need to authenticate when use=
d. They are directed to use the wired port for streaming media, gaming, et=
c. after registering with a capable device. Students are warned during the=
process that the wireless is an open system, and for more se=
cure access, to use the wired port. Open wireless has security concerns, b=
ut for our first year we wanted as many devices to function as possible =
without multiple SSID's to setup and troubleshoot.
Wired support issues are usually bad jacks or some problem =
causing the port to disable. All are easy fixes and don't take much time t=
o support. We don't have plans to scale back our port count. Rem=
ote registration saves time the administrating physical connections, consta=
nt changes, and documentation. Once a user registers for a network port, t=
hey are responsible for all usage of that port.
2. Devices without web browsers would be an issue if we went wireless=
only in a building. We'd have to come up with a different business model =
for administration, and a lot of devices only have a network port instead o=
f wireless options.
3. Currently, port usage averages about 50%. With streaming media, a=
nd the addition of multiple devices per user becoming more prevalent, the s=
tudents use anything available to them. IP management was tricky at first =
to get the DHCP lease length set. I believe this is the beginning of the s=
torm as we all see increases in consumption from streaming media, multiple =
device use at the same time, and the next unknown technology will keep us a=
ll on our toes. Even wireless vendors have started to work around device s=
pecific issues like iPads and iTouch products. Gaming, desktops, and secur=
e transactions are all suggested using the wired port at this time. I beli=
eve this is the beginning of the storm, as we see increases in bandwidth co=
nsumption from streaming media, multiple device use at the same time, and t=
he next unknown technology. It's a difficult balance of budgeting for serv=
ice supplied, and the demand. Some think that they should have the speeds F=
IOS, cable routers, and high speed DSL give them at home. Our service for =
the students is a fraction of the monthly cost of these other services even=
though we have added bandwidth and installed N based AP's.
Jeremy Hendricks
Montana State University
AUXSVS/ResNet
406-994-1929
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Peter P M=
orrissey
Sent: Friday, April 01, 2011 6:31 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: issues in wireless Only rooms
We don't have any wireless only because we already had decent wired in the =
dorms, so we just left it running.
I can answer some of the questions though.
1. It is rare for us to have a wired support issue. We also find that=
wireless in general, is much harder to support than wired due to the fact =
that clients don't always behave (mostly apple devices) drivers are often n=
ot updated, and there are issues with interference from rogue devices. We h=
ave gotten very good at tracking down rogues and getting them removed, but =
it is extra support.
2. N/A
3. We have found that only about 15-20% of the ports are used in wire=
d and wireless rooms. The biggest issue are things like PS3's, Tivo's, Roku=
s', Flat screen TV's and BlueRay players that now come with Ethernet connec=
tion and the list goes on and on. The problem is that we use 802.1x and non=
e of these devices support it so we just tell people to plug in. I think th=
ere are probably some gamers who want every possible edge in latency who al=
so plug in their computers. The other issue you will run into is wireless p=
rinters. If you haven't had wireless there before, then you might not have =
noticed but must printers now seem to come with WiFi and not one of them su=
pports 802.1x. During opening last fall we just bought a couple of hundred =
long usb cables for about 2.00 a piece and gave them to people who had a pr=
oblem with that.
Pete M.
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of SHIH, WEN=
DY
Sent: Thursday, March 31, 2011 5:10 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: issues in wireless Only rooms
Hi,
Since wireless is the hot topic of the week...
We still have many buildings have wired connection only. But from this com=
ing August, we will provide wireless connection only in student rooms due =
to the aging switches and the replacement cost will be too high on top of =
the wireless installation. We plan to install only a handful of switches,=
so users will have to request it and let us know why they need a wired con=
nection.
To prepare ahead, I would like to know:
1. Do you have more wireless support issues than wired issues at the begin=
ning of the semester?
2. If you only provide wireless, what kind of common issues do you encou=
nter? Do users complain about no ethernet ports?
2. If you still have both wired and wireless in rooms, please let me know =
why users won't use wireless and the percentage of devices on wired ports. =
Are they connected to ethernet only because their desktop or consoles don'=
t have the wireless built-in or because of other reasons such as speed and =
reliability?
Thank you all in advance.
Wendy
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To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ignore my=
double statement in #3. It’s Friday and I’m fried. =
My co-workers had fun pointing it out already </span><span style=3D'font-s=
ize:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style=3D'font=
-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p><=
/span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:=
"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=
=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-se=
rif";color:#1F497D'>So much for the formatting looking ok on my computer.&n=
bsp; I should just stay away from computers for the rest of the afternoon.<=
o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;f=
ont-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></=
p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0=
pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;fon=
t-family:"Tahoma","sans-serif"'>From:</span></b><span style=3D'font-size:10=
.0pt;font-family:"Tahoma","sans-serif"'> Hendricks, Jeremy <br><b>Sent:</b>=
Friday, April 01, 2011 12:41 PM<br><b>To:</b> 'Resnet Forum'<br><b>Subject=
:</b> RE: issues in wireless Only rooms<o:p></o:p></span></p></div></div><p=
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span style=3D=
'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We̵=
7;re a wired and wireless deployment as well. This is the first year =
we have had full coverage of Aruba AP105’s in all halls. WeR=
17;ve been a wired port per pillow rollout for many years now. Like P=
ete, I can answer where I can. <o:p></o:p></span></p><p class=3DMsoNormal><=
span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F=
497D'><o:p> </o:p></span></p><p class=3DMsoListParagraph style=3D'text=
-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style=3D=
'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span s=
tyle=3D'mso-list:Ignore'>1.<span style=3D'font:7.0pt "Times New Roman"'>&nb=
sp; </span></span></span><![endif]><span styl=
e=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mos=
t support issues have been user error during signup to our home grown regis=
tration system, or basic connection setup of their wireless from being used=
at home. We had some issues having both wired and wireless available=
in the buildings. We configured DHCP Snooping to stop personal wirel=
ess routers from sending DHCP addresses when plugged in backwards, as some =
areas are allowed wireless routers (Family Housing). Rogue access poi=
nts are identified and removed from the network. The most frustrating=
issue we fought was laptops or other devices plugged into a network port w=
hile still connected to the wireless. A network bridge occurred=
at times, causing havoc in the building and problems with our captive port=
als. Finally, after many calls to Aruba about the issue with no fix o=
r workaround, I configured Port Security to allow only 1 mac address at a t=
ime. This put the port in an err-disable mode, disabling the port act=
ivity. The ability to age out the disabled port after a time (30 minu=
tes currently) made administration easier since it allows connection resets=
without a manual process. This connection is only reset if the port =
was disabled due to multiple mac addresses detected from switch/hub use or =
network bridging. Other reasons like fast link cycling or spanning tr=
ee doesn’t reset the connection, so we are informed about the trouble=
and can investigate. Call volume is increased towards the beginning =
of each semester until users are informed to turn off the wireless connecti=
on before connecting to the wired port. Switches/hubs aren’t al=
lowed to be connected so this solved multiple issues for us.<o:p></o:p></sp=
an></p><p class=3DMsoListParagraph><span style=3D'font-size:11.0pt;font-fam=
ily:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p cl=
ass=3DMsoListParagraph><span style=3D'font-size:11.0pt;font-family:"Calibri=
","sans-serif";color:#1F497D'>There have been the occasional problems with =
users being redirected to an AP further away than an AP much closer, giving=
that user horrible signal strength. We have a couple areas that need=
better coverage. This is all part of tuning the system more, and cha=
nging the AP’s from automatic signal power to manual settings to boos=
t the few areas that aren’t covered very well. A couple of AP&#=
8217;s might be deployed after tuning efforts show a possible need. O=
verall coverage is good, even with the brick/cinderblock construction. =
; <o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p>=
</span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family=
:"Calibri","sans-serif";color:#1F497D'> =
We left the wireless=
open with no encryption, and our home grown wired/wireless registration sy=
stem has worked well. Our connections use captive portals authenticat=
ed through a RADIUS server=
at central IT, mirrored from the University AD. This made password p=
roblems or changes at the AD controlled by central IT. It is easier t=
o have centralized management of =
accounts since they use the same crede=
ntials everywhere. <o:p></o:p></span></p><p class=3DMsoNormal><span s=
tyle=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>=
<o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:1=
1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> &=
nbsp; Som=
e devices can’t connect to the wireless due to not having a web brows=
er to connect to the captive portal. Once a wired port is registered,=
it stays active without the need to &n=
bsp; authenticate when used. They are directed to use the wired=
port for streaming media, gaming, etc. after registering with a capable de=
vice. Students are warned during the process that the &nb=
sp; wireless is=
an open system, and for more secure access, to use the wired port. O=
pen wireless has security concerns, but for our first year we wanted as man=
y devices to function as possible  =
; without multiple SSID’s to setup and troubleshoot.<o:p></o:p></span=
></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Cali=
bri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMso=
Normal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";c=
olor:#1F497D'> &=
nbsp; Wired support issues are usually bad jacks or=
some problem causing the port to disable. All are easy fixes and don=
’t take much time to support. We don’t have plans to scal=
e back our port count. &nb=
sp;Remote registration saves time the administrating physical connections, =
constant changes, and documentation. Once a user registers for a netw=
ork port, they are responsible &n=
bsp; for all usage of that port.<=
o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;f=
ont-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></=
p><p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level=
1 lfo2'><![if !supportLists]><span style=3D'font-size:11.0pt;font-family:"C=
alibri","sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>2.<span=
style=3D'font:7.0pt "Times New Roman"'>  =
; </span></span></span><![endif]><span style=3D'font-size:11.0pt;font-famil=
y:"Calibri","sans-serif";color:#1F497D'>Devices without web browsers would =
be an issue if we went wireless only in a building. We’d have t=
o come up with a different business model for administration, and a lot of =
devices only have a network port instead of wireless options. <o:p></=
o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p c=
lass=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 lfo2=
'><![if !supportLists]><span style=3D'font-size:11.0pt;font-family:"Calibri=
","sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>3.<span style=
=3D'font:7.0pt "Times New Roman"'> </sp=
an></span></span><![endif]><span style=3D'font-size:11.0pt;font-family:"Cal=
ibri","sans-serif";color:#1F497D'>Currently, port usage averages about 50%.=
With streaming media, and the addition of multiple devices per user =
becoming more prevalent, the students use anything available to them. =
IP management was tricky at first to get the DHCP lease length set. =
I believe this is the beginning of the storm as we all see increases in con=
sumption from streaming media, multiple device use at the same time, and th=
e next unknown technology will keep us all on our toes. Even wireless=
vendors have started to work around device specific issues like iPads and =
iTouch products. Gaming, desktops, and secure transactions are all su=
ggested using the wired port at this time. I believe this is the begi=
nning of the storm, as we see increases in bandwidth consumption from strea=
ming media, multiple device use at the same time, and the next unknown tech=
nology. It’s a difficult balance of budgeting for service suppl=
ied, and the demand. Some think that they should have the speeds FIOS, cabl=
e routers, and high speed DSL give them at home. Our service for the =
students is a fraction of the monthly cost of these other services even tho=
ugh we have added bandwidth and installed N based AP’s.<o:p></o:p></s=
pan></p><p class=3DMsoListParagraph><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p c=
lass=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","san=
s-serif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><s=
pan style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F4=
97D'>Jeremy Hendricks<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mont=
ana State University<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>AUXS=
VS/ResNet<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>406-994-1929<o:p=
></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font=
-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><=
p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","=
sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoListPa=
ragraph><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";=
color:#1F497D'> <o:p></o:p></span></p><p class=3DMsoNormal><span=
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D=
'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>  =
; &=
nbsp;<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11=
.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></s=
pan></p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;paddi=
ng:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=3D'font-size:10.0=
pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style=3D'font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNET-=
L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Peter P Morrissey<br><b>Sent:</b> Fr=
iday, April 01, 2011 6:31 AM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>S=
ubject:</b> Re: issues in wireless Only rooms<o:p></o:p></span></p></div></=
div><p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span st=
yle=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>W=
e don’t have any wireless only because we already had decent wired in=
the dorms, so we just left it running.<o:p></o:p></span></p><p class=3DMso=
Normal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";c=
olor:#1F497D'>I can answer some of the questions though.<o:p></o:p></span><=
/p><p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l1 leve=
l1 lfo4'><![if !supportLists]><span style=3D'font-size:11.0pt;font-family:"=
Calibri","sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>1.<spa=
n style=3D'font:7.0pt "Times New Roman"'> &nbs=
p; </span></span></span><![endif]><span style=3D'font-size:11.0pt;font-fami=
ly:"Calibri","sans-serif";color:#1F497D'>It is rare for us to have a wired =
support issue. We also find that wireless in general, is much harder to sup=
port than wired due to the fact that clients don’t always behave (mos=
tly apple devices) drivers are often not updated, and there are issues with=
interference from rogue devices. We have gotten very good at tracking down=
rogues and getting them removed, but it is extra support.<o:p></o:p></span=
></p><p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l1 le=
vel1 lfo4'><![if !supportLists]><span style=3D'font-size:11.0pt;font-family=
:"Calibri","sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>2.<s=
pan style=3D'font:7.0pt "Times New Roman"'> &n=
bsp; </span></span></span><![endif]><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'>N/A<o:p></o:p></span></p><p clas=
s=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l1 level1 lfo4'><=
![if !supportLists]><span style=3D'font-size:11.0pt;font-family:"Calibri","=
sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>3.<span style=3D=
'font:7.0pt "Times New Roman"'> </span>=
</span></span><![endif]><span style=3D'font-size:11.0pt;font-family:"Calibr=
i","sans-serif";color:#1F497D'>We have found that only about 15-20% of the =
ports are used in wired and wireless rooms. The biggest issue are things li=
ke PS3’s, Tivo’s, Rokus’, Flat screen TV’s and Blue=
Ray players that now come with Ethernet connection and the list goes on and=
on. The problem is that we use 802.1x and none of these devices support it=
so we just tell people to plug in. I think there are probably some gamers =
who want every possible edge in latency who also plug in their computers. T=
he other issue you will run into is wireless printers. If you haven’t=
had wireless there before, then you might not have noticed but must printe=
rs now seem to come with WiFi and not one of them supports 802.1x. During o=
pening last fall we just bought a couple of hundred long usb cables for abo=
ut 2.00 a piece and gave them to people who had a problem with that.<o:p></=
o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p c=
lass=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","san=
s-serif";color:#1F497D'>Pete M.<o:p></o:p></span></p><p class=3DMsoNormal><=
span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F=
497D'><o:p> </o:p></span></p><div><div style=3D'border:none;border-top=
:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><sp=
an style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span=
></b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Re=
snet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>SHIH, WEND=
Y<br><b>Sent:</b> Thursday, March 31, 2011 5:10 PM<br><b>To:</b> RESNET-L@L=
ISTSERV.ND.EDU<br><b>Subject:</b> issues in wireless Only rooms<o:p></o:p><=
/span></p></div></div><p class=3DMsoNormal><o:p> </o:p></p><div><p cla=
ss=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-=
serif";color:black'>Hi,<o:p></o:p></span></p></div><div><p class=3DMsoNorma=
l><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:=
black'>Since wireless is the hot topic of the week…<o:p></o:p></span>=
</p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-fa=
mily:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div>=
<div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Cali=
bri","sans-serif";color:black'>We still have many buildings have wired conn=
ection only. But from this coming August, we will provide wirel=
ess connection only in student rooms due to the aging switches and th=
e replacement cost will be too high on top of the wireless installation. &n=
bsp;We plan to install only a handful of switches, so users will have=
to request it and let us know why they need a wired connection.<o:p></o:p>=
</span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;=
font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p=
></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-famil=
y:"Calibri","sans-serif";color:black'>To prepare ahead, I would like to kno=
w:<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font=
-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o=
:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5=
pt;font-family:"Calibri","sans-serif";color:black'>1. Do you have mor=
e wireless support issues than wired issues at the beginning of the semeste=
r?<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font=
-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>2. If y=
ou only provide wireless, what kind of common issues do you encounter=
? Do users complain about no ethernet ports?<o:p></o:p></span></p></=
div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"=
Calibri","sans-serif";color:black'>2. If you still have both wired an=
d wireless in rooms, please let me know why users won't use wireless and th=
e percentage of devices on wired ports. Are they connected to etherne=
t only because their desktop or consoles don't have the wireless built-in o=
r because of other reasons such as speed and reliability?<o:p></o:p></span>=
</p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-fa=
mily:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div>=
<div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Cali=
bri","sans-serif";color:black'>Thank you all in advance.<o:p></o:p></span><=
/p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-fam=
ily:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><=
div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calib=
ri","sans-serif";color:black'>Wendy<o:p></o:p></span></p></div><div><p clas=
s=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-s=
erif";color:black'><o:p> </o:p></span></p></div><div><p class=3DMsoNor=
mal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";colo=
r:black'><o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><=
o:p> </o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'f=
ont-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> =
</o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:1=
0.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></sp=
an></p></div><p class=3DMsoNormal>_________________________________________=
__________ You are subscribed to the ResNet-L mailing list. <o:p></o:p></p>=
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
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esnet-l.html</a> ___________________________________________________ <o:p><=
/o:p></p><p class=3DMsoNormal>_____________________________________________=
______ You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>T=
o subscribe, unsubscribe or search the archives, go to <a href=3D"http://LI=
STSERV.ND.EDU/archives/resnet-l.html">http://LISTSERV.ND.EDU/archives/resne=
t-l.html</a> ___________________________________________________ <o:p></o:p=
></p></div></body></html>=
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