[26144] in resnet

home help back first fref pref prev next nref lref last post

Re: issues in wireless Only rooms

daemon@ATHENA.MIT.EDU (Hendricks, Jeremy)
Fri Apr 1 14:41:27 2011

Content-Language: en-US
Content-Type: multipart/alternative; boundary="_000_2F56B11089DC8D49AC1DC326C351C1636A2B0F92EXCMSmsumontana_"
MIME-Version: 1.0
Message-ID:  <2F56B11089DC8D49AC1DC326C351C1636A2B0F92@EXCMS.msu.montana.edu>
Date:         Fri, 1 Apr 2011 12:41:11 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Hendricks, Jeremy" <jeremy@MONTANA.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <AC68B492989C7B4CB1F58A95F2B3F1E004DDD2AD6A@suex07-mbx-03.ad.syr.edu>

--_000_2F56B11089DC8D49AC1DC326C351C1636A2B0F92EXCMSmsumontana_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

We're a wired and wireless deployment as well.  This is the first year we h=
ave had full coverage of Aruba AP105's in all halls.  We've been a wired po=
rt per pillow rollout for many years now.  Like Pete, I can answer where I =
can.


1.       Most support issues have been user error during signup to our home=
 grown registration system, or basic connection setup of their wireless fro=
m being used at home.  We had some issues having both wired and wireless av=
ailable in the buildings.  We configured DHCP Snooping to stop personal wir=
eless routers from sending DHCP addresses when plugged in backwards, as som=
e areas are allowed wireless routers (Family Housing).  Rogue access points=
 are identified and removed from the network.  The most frustrating issue w=
e fought was laptops or other devices plugged into a network port while sti=
ll connected to the wireless.   A network bridge occurred at times, causing=
 havoc in the building and problems with our captive portals.  Finally, aft=
er many calls to Aruba about the issue with no fix or workaround, I configu=
red Port Security to allow only 1 mac address at a time.  This put the port=
 in an err-disable mode, disabling the port activity.  The ability to age o=
ut the disabled port after a time (30 minutes currently) made administratio=
n easier since it allows connection resets without a manual process.  This =
connection is only reset if the port was disabled due to multiple mac addre=
sses detected from switch/hub use or network bridging.  Other reasons like =
fast link cycling or spanning tree doesn't reset the connection, so we are =
informed about the trouble and can investigate.  Call volume is increased t=
owards the beginning of each semester until users are informed to turn off =
the wireless connection before connecting to the wired port.  Switches/hubs=
 aren't allowed to be connected so this solved multiple issues for us.



There have been the occasional problems with users being redirected to an A=
P further away than an AP much closer, giving that user horrible signal str=
ength.  We have a couple areas that need better coverage.  This is all part=
 of tuning the system more, and changing the AP's from automatic signal pow=
er to manual settings to boost the few areas that aren't covered very well.=
  A couple of AP's might be deployed after tuning efforts show a possible n=
eed.  Overall coverage is good, even with the brick/cinderblock constructio=
n.

                We left the wireless open with no encryption, and our home =
grown wired/wireless registration system has worked well.  Our connections =
use captive portals authenticated through a          RADIUS server at centr=
al IT, mirrored from the University AD.  This made password problems or cha=
nges at the AD controlled by central IT.  It is easier to have centralized =
management of               accounts since they use the same credentials ev=
erywhere.

                Some devices can't connect to the wireless due to not havin=
g a web browser to connect to the captive portal.  Once a wired port is reg=
istered, it stays active without the need to          authenticate when use=
d.  They are directed to use the wired port for streaming media, gaming, et=
c. after registering with a capable device.  Students are warned during the=
 process that the               wireless is an open system, and for more se=
cure access, to use the wired port.  Open wireless has security concerns, b=
ut for our first year we wanted as many devices to function as possible    =
     without multiple SSID's to setup and troubleshoot.

                Wired support issues are usually bad jacks or some problem =
causing the port to disable.  All are easy fixes and don't take much time t=
o support.  We don't have plans to scale back our          port count.  Rem=
ote registration saves time the administrating physical connections, consta=
nt changes, and documentation.  Once a user registers for a network port, t=
hey are responsible                 for all usage of that port.


2.       Devices without web browsers would be an issue if we went wireless=
 only in a building.  We'd have to come up with a different business model =
for administration, and a lot of devices only have a network port instead o=
f wireless options.


3.       Currently, port usage averages about 50%.  With streaming media, a=
nd the addition of multiple devices per user becoming more prevalent, the s=
tudents use anything available to them.  IP management was tricky at first =
to get the DHCP lease length set.  I believe this is the beginning of the s=
torm as we all see increases in consumption from streaming media, multiple =
device use at the same time, and the next unknown technology will keep us a=
ll on our toes.  Even wireless vendors have started to work around device s=
pecific issues like iPads and iTouch products.  Gaming, desktops, and secur=
e transactions are all suggested using the wired port at this time.  I beli=
eve this is the beginning of the storm, as we see increases in bandwidth co=
nsumption from streaming media, multiple device use at the same time, and t=
he next unknown technology.  It's a difficult balance of budgeting for serv=
ice supplied, and the demand. Some think that they should have the speeds F=
IOS, cable routers, and high speed DSL give them at home.  Our service for =
the students is a fraction of the monthly cost of these other services even=
 though we have added bandwidth and installed N based AP's.



Jeremy Hendricks
Montana State University
AUXSVS/ResNet
406-994-1929







From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Peter P M=
orrissey
Sent: Friday, April 01, 2011 6:31 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: issues in wireless Only rooms

We don't have any wireless only because we already had decent wired in the =
dorms, so we just left it running.
I can answer some of the questions though.

1.       It is rare for us to have a wired support issue. We also find that=
 wireless in general, is much harder to support than wired due to the fact =
that clients don't always behave (mostly apple devices) drivers are often n=
ot updated, and there are issues with interference from rogue devices. We h=
ave gotten very good at tracking down rogues and getting them removed, but =
it is extra support.

2.       N/A

3.       We have found that only about 15-20% of the ports are used in wire=
d and wireless rooms. The biggest issue are things like PS3's, Tivo's, Roku=
s', Flat screen TV's and BlueRay players that now come with Ethernet connec=
tion and the list goes on and on. The problem is that we use 802.1x and non=
e of these devices support it so we just tell people to plug in. I think th=
ere are probably some gamers who want every possible edge in latency who al=
so plug in their computers. The other issue you will run into is wireless p=
rinters. If you haven't had wireless there before, then you might not have =
noticed but must printers now seem to come with WiFi and not one of them su=
pports 802.1x. During opening last fall we just bought a couple of hundred =
long usb cables for about 2.00 a piece and gave them to people who had a pr=
oblem with that.

Pete M.

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of SHIH, WEN=
DY
Sent: Thursday, March 31, 2011 5:10 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: issues in wireless Only rooms

Hi,
Since wireless is the hot topic of the week...

We still have many buildings have wired connection only.  But from this com=
ing August, we will  provide wireless connection only in student rooms due =
to the aging switches  and the replacement cost will be too high on top of =
the wireless installation.  We plan to  install only a handful of switches,=
 so users will have to request it and let us know why they need a wired con=
nection.

To prepare ahead, I would like to know:

1.  Do you have more wireless support issues than wired issues at the begin=
ning of the semester?
2.   If you only provide wireless,  what kind of common issues do you encou=
nter?   Do users complain about no ethernet ports?
2.  If you still have both wired and wireless in rooms, please let me know =
why users won't use wireless and the percentage of devices on wired ports. =
 Are they connected to ethernet only because their desktop or consoles don'=
t have the wireless built-in or because of other reasons such as speed and =
reliability?

Thank you all in advance.

Wendy





___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___

___________________________________________________
You are subscribed to the ResNet-L mailing list.

To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________

--_000_2F56B11089DC8D49AC1DC326C351C1636A2B0F92EXCMSmsumontana_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40"><head><meta http-equiv=3DContent-Type content=
=3D"text/html; charset=3Dus-ascii"><meta name=3DGenerator content=3D"Micros=
oft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
	{font-family:Calibri;
	panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
	{font-family:Tahoma;
	panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
	{margin:0in;
	margin-bottom:.0001pt;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
	{mso-style-priority:99;
	color:blue;
	text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
	{mso-style-priority:99;
	color:purple;
	text-decoration:underline;}
p
	{mso-style-priority:99;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
	{mso-style-priority:99;
	mso-style-link:"Balloon Text Char";
	margin:0in;
	margin-bottom:.0001pt;
	font-size:8.0pt;
	font-family:"Tahoma","sans-serif";}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
	{mso-style-priority:34;
	margin-top:0in;
	margin-right:0in;
	margin-bottom:0in;
	margin-left:.5in;
	margin-bottom:.0001pt;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
span.EmailStyle19
	{mso-style-type:personal;
	font-family:"Calibri","sans-serif";
	color:#1F497D;}
span.BalloonTextChar
	{mso-style-name:"Balloon Text Char";
	mso-style-priority:99;
	mso-style-link:"Balloon Text";
	font-family:"Tahoma","sans-serif";}
span.EmailStyle22
	{mso-style-type:personal-reply;
	font-family:"Calibri","sans-serif";
	color:#1F497D;}
.MsoChpDefault
	{mso-style-type:export-only;
	font-size:10.0pt;}
@page WordSection1
	{size:8.5in 11.0in;
	margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
	{page:WordSection1;}
/* List Definitions */
@list l0
	{mso-list-id:1598058283;
	mso-list-type:hybrid;
	mso-list-template-ids:-1926562848 67698703 67698713 67698715 67698703 6769=
8713 67698715 67698703 67698713 67698715;}
@list l0:level1
	{mso-level-tab-stop:none;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l0:level2
	{mso-level-number-format:alpha-lower;
	mso-level-tab-stop:none;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l0:level3
	{mso-level-number-format:roman-lower;
	mso-level-tab-stop:none;
	mso-level-number-position:right;
	text-indent:-9.0pt;}
@list l0:level4
	{mso-level-tab-stop:none;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l0:level5
	{mso-level-number-format:alpha-lower;
	mso-level-tab-stop:none;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l0:level6
	{mso-level-number-format:roman-lower;
	mso-level-tab-stop:none;
	mso-level-number-position:right;
	text-indent:-9.0pt;}
@list l0:level7
	{mso-level-tab-stop:none;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l0:level8
	{mso-level-number-format:alpha-lower;
	mso-level-tab-stop:none;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l0:level9
	{mso-level-number-format:roman-lower;
	mso-level-tab-stop:none;
	mso-level-number-position:right;
	text-indent:-9.0pt;}
@list l1
	{mso-list-id:1673491713;
	mso-list-type:hybrid;
	mso-list-template-ids:-1758418004 67698703 67698713 67698715 67698703 6769=
8713 67698715 67698703 67698713 67698715;}
@list l1:level1
	{mso-level-tab-stop:none;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l1:level2
	{mso-level-tab-stop:1.0in;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l1:level3
	{mso-level-tab-stop:1.5in;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l1:level4
	{mso-level-tab-stop:2.0in;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l1:level5
	{mso-level-tab-stop:2.5in;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l1:level6
	{mso-level-tab-stop:3.0in;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l1:level7
	{mso-level-tab-stop:3.5in;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l1:level8
	{mso-level-tab-stop:4.0in;
	mso-level-number-position:left;
	text-indent:-.25in;}
@list l1:level9
	{mso-level-tab-stop:4.5in;
	mso-level-number-position:left;
	text-indent:-.25in;}
ol
	{margin-bottom:0in;}
ul
	{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We&#8217;=
re a wired and wireless deployment as well.&nbsp; This is the first year we=
 have had full coverage of Aruba AP105&#8217;s in all halls.&nbsp; We&#8217=
;ve been a wired port per pillow rollout for many years now.&nbsp; Like Pet=
e, I can answer where I can. <o:p></o:p></span></p><p class=3DMsoNormal><sp=
an style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F49=
7D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoListParagraph style=3D'text-i=
ndent:-.25in;mso-list:l0 level1 lfo3'><![if !supportLists]><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span sty=
le=3D'mso-list:Ignore'>1.<span style=3D'font:7.0pt "Times New Roman"'>&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><![endif]><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Most=
 support issues have been user error during signup to our home grown regist=
ration system, or basic connection setup of their wireless from being used =
at home.&nbsp; We had some issues having both wired and wireless available =
in the buildings.&nbsp; We configured DHCP Snooping to stop personal wirele=
ss routers from sending DHCP addresses when plugged in backwards, as some a=
reas are allowed wireless routers (Family Housing).&nbsp; Rogue access poin=
ts are identified and removed from the network.&nbsp; The most frustrating =
issue we fought was laptops or other devices plugged into a network port wh=
ile still connected to the wireless.&nbsp; &nbsp;A network bridge occurred =
at times, causing havoc in the building and problems with our captive porta=
ls.&nbsp; Finally, after many calls to Aruba about the issue with no fix or=
 workaround, I configured Port Security to allow only 1 mac address at a ti=
me.&nbsp; This put the port in an err-disable mode, disabling the port acti=
vity.&nbsp; The ability to age out the disabled port after a time (30 minut=
es currently) made administration easier since it allows connection resets =
without a manual process.&nbsp; This connection is only reset if the port w=
as disabled due to multiple mac addresses detected from switch/hub use or n=
etwork bridging.&nbsp; Other reasons like fast link cycling or spanning tre=
e doesn&#8217;t reset the connection, so we are informed about the trouble =
and can investigate.&nbsp; Call volume is increased towards the beginning o=
f each semester until users are informed to turn off the wireless connectio=
n before connecting to the wired port. &nbsp;Switches/hubs aren&#8217;t all=
owed to be connected so this solved multiple issues for us.<o:p></o:p></spa=
n></p><p class=3DMsoListParagraph><span style=3D'font-size:11.0pt;font-fami=
ly:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p cla=
ss=3DMsoListParagraph><span style=3D'font-size:11.0pt;font-family:"Calibri"=
,"sans-serif";color:#1F497D'>There have been the occasional problems with u=
sers being redirected to an AP further away than an AP much closer, giving =
that user horrible signal strength.&nbsp; We have a couple areas that need =
better coverage.&nbsp; This is all part of tuning the system more, and chan=
ging the AP&#8217;s from automatic signal power to manual settings to boost=
 the few areas that aren&#8217;t covered very well.&nbsp; A couple of AP&#8=
217;s might be deployed after tuning efforts show a possible need.&nbsp; Ov=
erall coverage is good, even with the brick/cinderblock construction.&nbsp;=
 &nbsp;<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:=
11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p><=
/span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:=
"Calibri","sans-serif";color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We left the wireless =
open with no encryption, and our home grown wired/wireless registration sys=
tem has worked well.&nbsp; Our connections use captive portals authenticate=
d through a &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RADIUS server =
at central IT, mirrored from the University AD.&nbsp; This made password pr=
oblems or changes at the AD controlled by central IT.&nbsp; It is easier to=
 have centralized management of &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; accounts since they use the same creden=
tials everywhere.&nbsp; <o:p></o:p></span></p><p class=3DMsoNormal><span st=
yle=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><=
o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11=
.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Some=
 devices can&#8217;t connect to the wireless due to not having a web browse=
r to connect to the captive portal.&nbsp; Once a wired port is registered, =
it stays active without the need to &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp; authenticate when used.&nbsp; They are directed to use the wired =
port for streaming media, gaming, etc. after registering with a capable dev=
ice.&nbsp; Students are warned during the process that the &nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; wireless is =
an open system, and for more secure access, to use the wired port.&nbsp; Op=
en wireless has security concerns, but for our first year we wanted as many=
 devices to function as possible &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
 without multiple SSID&#8217;s to setup and troubleshoot.<o:p></o:p></span>=
</p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calib=
ri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoN=
ormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";co=
lor:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp; Wired support issues are usually bad jacks or =
some problem causing the port to disable.&nbsp; All are easy fixes and don&=
#8217;t take much time to support.&nbsp; We don&#8217;t have plans to scale=
 back our &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; port count. &nbs=
p;Remote registration saves time the administrating physical connections, c=
onstant changes, and documentation.&nbsp; Once a user registers for a netwo=
rk port, they are responsible &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; for all usage of that port.<o=
:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;fo=
nt-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p=
><p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1=
 lfo3'><![if !supportLists]><span style=3D'font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>2.<span =
style=3D'font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
 </span></span></span><![endif]><span style=3D'font-size:11.0pt;font-family=
:"Calibri","sans-serif";color:#1F497D'>Devices without web browsers would b=
e an issue if we went wireless only in a building.&nbsp; We&#8217;d have to=
 come up with a different business model for administration, and a lot of d=
evices only have a network port instead of wireless options.&nbsp; <o:p></o=
:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-fam=
ily:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p cl=
ass=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 lfo3'=
><![if !supportLists]><span style=3D'font-size:11.0pt;font-family:"Calibri"=
,"sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>3.<span style=
=3D'font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </sp=
an></span></span><![endif]><span style=3D'font-size:11.0pt;font-family:"Cal=
ibri","sans-serif";color:#1F497D'>Currently, port usage averages about 50%.=
&nbsp; With streaming media, and the addition of multiple devices per user =
becoming more prevalent, the students use anything available to them.&nbsp;=
 IP management was tricky at first to get the DHCP lease length set.&nbsp; =
I believe this is the beginning of the storm as we all see increases in con=
sumption from streaming media, multiple device use at the same time, and th=
e next unknown technology will keep us all on our toes.&nbsp; Even wireless=
 vendors have started to work around device specific issues like iPads and =
iTouch products.&nbsp; Gaming, desktops, and secure transactions are all su=
ggested using the wired port at this time. &nbsp;I believe this is the begi=
nning of the storm, as we see increases in bandwidth consumption from strea=
ming media, multiple device use at the same time, and the next unknown tech=
nology.&nbsp; It&#8217;s a difficult balance of budgeting for service suppl=
ied, and the demand. Some think that they should have the speeds FIOS, cabl=
e routers, and high speed DSL give them at home.&nbsp; Our service for the =
students is a fraction of the monthly cost of these other services even tho=
ugh we have added bandwidth and installed N based AP&#8217;s.<o:p></o:p></s=
pan></p><p class=3DMsoListParagraph><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p c=
lass=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","san=
s-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><s=
pan style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F4=
97D'>Jeremy Hendricks<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mont=
ana State University<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>AUXS=
VS/ResNet<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>406-994-1929<o:p=
></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font=
-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><=
p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","=
sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoListPa=
ragraph><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";=
color:#1F497D'> &nbsp;&nbsp;<o:p></o:p></span></p><p class=3DMsoNormal><spa=
n style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
 &nbsp;<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:=
11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p><=
/span></p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;pad=
ding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=3D'font-size:10=
.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style=3D'font=
-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNE=
T-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Peter P Morrissey<br><b>Sent:</b> =
Friday, April 01, 2011 6:31 AM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b=
>Subject:</b> Re: issues in wireless Only rooms<o:p></o:p></span></p></div>=
</div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'=
>We don&#8217;t have any wireless only because we already had decent wired =
in the dorms, so we just left it running.<o:p></o:p></span></p><p class=3DM=
soNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"=
;color:#1F497D'>I can answer some of the questions though.<o:p></o:p></span=
></p><p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l1 le=
vel1 lfo2'><![if !supportLists]><span style=3D'font-size:11.0pt;font-family=
:"Calibri","sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>1.<s=
pan style=3D'font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp; </span></span></span><![endif]><span style=3D'font-size:11.0pt;font-fa=
mily:"Calibri","sans-serif";color:#1F497D'>It is rare for us to have a wire=
d support issue. We also find that wireless in general, is much harder to s=
upport than wired due to the fact that clients don&#8217;t always behave (m=
ostly apple devices) drivers are often not updated, and there are issues wi=
th interference from rogue devices. We have gotten very good at tracking do=
wn rogues and getting them removed, but it is extra support.<o:p></o:p></sp=
an></p><p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l1 =
level1 lfo2'><![if !supportLists]><span style=3D'font-size:11.0pt;font-fami=
ly:"Calibri","sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>2.=
<span style=3D'font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp; </span></span></span><![endif]><span style=3D'font-size:11.0pt;font-=
family:"Calibri","sans-serif";color:#1F497D'>N/A<o:p></o:p></span></p><p cl=
ass=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l1 level1 lfo2'=
><![if !supportLists]><span style=3D'font-size:11.0pt;font-family:"Calibri"=
,"sans-serif";color:#1F497D'><span style=3D'mso-list:Ignore'>3.<span style=
=3D'font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </sp=
an></span></span><![endif]><span style=3D'font-size:11.0pt;font-family:"Cal=
ibri","sans-serif";color:#1F497D'>We have found that only about 15-20% of t=
he ports are used in wired and wireless rooms. The biggest issue are things=
 like PS3&#8217;s, Tivo&#8217;s, Rokus&#8217;, Flat screen TV&#8217;s and B=
lueRay players that now come with Ethernet connection and the list goes on =
and on. The problem is that we use 802.1x and none of these devices support=
 it so we just tell people to plug in. I think there are probably some game=
rs who want every possible edge in latency who also plug in their computers=
. The other issue you will run into is wireless printers. If you haven&#821=
7;t had wireless there before, then you might not have noticed but must pri=
nters now seem to come with WiFi and not one of them supports 802.1x. Durin=
g opening last fall we just bought a couple of hundred long usb cables for =
about 2.00 a piece and gave them to people who had a problem with that.<o:p=
></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font=
-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><=
p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","=
sans-serif";color:#1F497D'>Pete M.<o:p></o:p></span></p><p class=3DMsoNorma=
l><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:=
#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style=3D'border:none;border-=
top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b>=
<span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</s=
pan></b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>=
 Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>SHIH, W=
ENDY<br><b>Sent:</b> Thursday, March 31, 2011 5:10 PM<br><b>To:</b> RESNET-=
L@LISTSERV.ND.EDU<br><b>Subject:</b> issues in wireless Only rooms<o:p></o:=
p></span></p></div></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","sa=
ns-serif";color:black'>Hi,<o:p></o:p></span></p></div><div><p class=3DMsoNo=
rmal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";col=
or:black'>Since wireless is the hot topic of the week&#8230;<o:p></o:p></sp=
an></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font=
-family:"Calibri","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p></d=
iv><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"C=
alibri","sans-serif";color:black'>We still have many buildings have wired c=
onnection only. &nbsp;But from this coming August, we will &nbsp;provide wi=
reless connection only in student rooms due to the aging switches &nbsp;and=
 the replacement cost will be too high on top of the wireless installation.=
 &nbsp;We plan to &nbsp;install only a handful of switches, so users will h=
ave to request it and let us know why they need a wired connection.<o:p></o=
:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5=
pt;font-family:"Calibri","sans-serif";color:black'><o:p>&nbsp;</o:p></span>=
</p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-fa=
mily:"Calibri","sans-serif";color:black'>To prepare ahead, I would like to =
know:<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'f=
ont-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p>&nbsp;=
</o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:1=
0.5pt;font-family:"Calibri","sans-serif";color:black'>1. &nbsp;Do you have =
more wireless support issues than wired issues at the beginning of the seme=
ster?<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'f=
ont-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>2. &nbsp; I=
f you only provide wireless, &nbsp;what kind of common issues do you encoun=
ter? &nbsp; Do users complain about no ethernet ports?<o:p></o:p></span></p=
></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-famil=
y:"Calibri","sans-serif";color:black'>2. &nbsp;If you still have both wired=
 and wireless in rooms, please let me know why users won't use wireless and=
 the percentage of devices on wired ports. &nbsp;Are they connected to ethe=
rnet only because their desktop or consoles don't have the wireless built-i=
n or because of other reasons such as speed and reliability?<o:p></o:p></sp=
an></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font=
-family:"Calibri","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p></d=
iv><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"C=
alibri","sans-serif";color:black'>Thank you all in advance.<o:p></o:p></spa=
n></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-=
family:"Calibri","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p></di=
v><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black'>Wendy<o:p></o:p></span></p></div><div><p c=
lass=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","san=
s-serif";color:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMso=
Normal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";c=
olor:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><sp=
an style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black=
'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span style=
=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p>&=
nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-s=
ize:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p>&nbsp;</o:p=
></span></p></div><p class=3DMsoNormal>____________________________________=
_______________ You are subscribed to the ResNet-L mailing list. <o:p></o:p=
></p><p>To subscribe, unsubscribe or search the archives, go to <a href=3D"=
http://LISTSERV.ND.EDU/archives/resnet-l.html">http://LISTSERV.ND.EDU/archi=
ves/resnet-l.html</a> ___________________________________________________ <=
o:p></o:p></p><p class=3DMsoNormal>________________________________________=
___________ You are subscribed to the ResNet-L mailing list. <o:p></o:p></p=
><p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http=
://LISTSERV.ND.EDU/archives/resnet-l.html">http://LISTSERV.ND.EDU/archives/=
resnet-l.html</a> ___________________________________________________ <o:p>=
</o:p></p></div></body></html>=
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________

--_000_2F56B11089DC8D49AC1DC326C351C1636A2B0F92EXCMSmsumontana_--

home help back first fref pref prev next nref lref last post