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NERCOMP Call for Participation

daemon@ATHENA.MIT.EDU (Pattie Orr)
Thu Jan 5 17:51:35 1995

Date: Thu, 05 Jan 1995 17:25:09 -0500 (EST)
From: Pattie Orr <PORR@WELLESLEY.EDU>
To: RESNET-FORUM@MIT.EDU
X-Envelope-To: RESNET-FORUM@MIT.EDU
X-Vms-To: IN%"RESNET-FORUM@MIT.EDU"

I thought some of you who read the forum might find this NERCOMP (New 
England Computing) Special Interest Group information of interest.  We'll 
be doing a one day User Services SIG at Wellesley on March 3.  We are 
looking for speakers, case studies, etc. as detailed below.  The close date 
for proposals is 1/19/95.

NERCOMP member schools will be receiving registration forms etc. at the end 
of January.  For those who are not member schools, if you aren't interested
in speaking etc., but would be interested, let me know by email and I'll 
forward the information.

Those of you who attended ResNet 94 will think this looks somewhat familiar
on the topics etc.  Thanks to Jeff and ResNet 94 staff for the original 
ideas....

Thanks,

Pattie Orr 
porr@wellesley.edu
===========================================================================

                         NERCOMP User Services SIG
	  A Port for Every Pillow: Supporting Residential Computing
                             March 3, 1995
                            Wellesley College
			  Wellesley, Massachusetts		
                      
		      Call for Speaker Participation


Colleges and universities throughout the country are paving the way for the
"Information Superhighway" to reach students where they live.  Most of the 
discussion of residential computing has revolved around pulling wire and 
retrofitting the residence halls.  Although that is no small task, it is the 
support of these new environments which will be the challenge of the 90's.

How can user services support users in such diverse locations?

Which services should be provided and can they be delivered around the clock?

Is it possible to train student consultants to troubleshoot and maintain 
residential connections?

This conference is designed to bring together those who plan, implement, and
support residential information technologies, such as in-room networking,
residence-based computer clusters and video technologies.  Many aspects of such
services will be addressed through case studies, topic presentations, and focus
group discussions.


We are soliciting speakers for four types of sessions:

 Case Study - 	describe your Residential networking project from start to
		finish with primary emphasis on "people issues" and user
		support.   (35 minutes with 10 minutes for questions) 
	
 Discussion Leader - present the issues underlying a particular topic and then
        	lead a discussion with the audience 
		(15 minutes with 30 minute discussion)

 Topic Speaker - make a presentation on a particular topic (20 to 30 minutes)

 Student Forum-	college students who are currently serving as residential 
 computing consultants will serve on a panel to discuss support issues and will 
 participate in lunch discussion topics.  Students who participate will also
 have an opportunity to tour the Wellesley College computing facilities and to
 have a student brainstorm session on support concerns and strategies.  We
 think this will add a new dimension to our SIG.  Since residential computing
 is in essence a student support topic, we would like to include some students
 involved in direct residential support in our SIG.  If you have an outstanding
 student consultant, consider encouraging him/her to participate. 


     Topics of interest include, but are not limited to:

	Printing services       Software services
	Support issues		Video services		
	Security		Training Consultants
	Privacy and ethics	Network management
	Leasing programs	Residential programming
	Computer Clusters	Policy issues
	Documentation		Initial Installations
	Library Services        Instructional Support

***DEADLINE for speaker proposals is January 19, 1995***

For more information, send mail to PORR@wellesley.edu or call Pattie Orr at 
617-283-3353.

------------------------------------------------------------------------
YES, I'd like to speak at NERCOMP User Services SIG

Speaker Name:
Phone:
Address:

University:
Email Address:

    [ ]  I would like to do a Case Study
    [ ]  I would like to lead a discussion on ________________________
    [ ]  I would like to speak on ____________________________________
    [ ]  I would like to bring a student consultant who is currently 
         supporting residential computing.  
         Student Consultant Name:
         Student Consultant Email Address:
         Please attach a description of the student's experience with
         residential computing and their significant contributions to your
         program.

Case Study and Topic speakers should attach an abstract of their topic.

Return completed form to PORR@Wellesley.edu or Pattie Orr, Manager, User 
Services, Wellesley College, Science Center, Wellesley, MA  02181.


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