[41535] in Resnet-Forum
Re: Guest Wifi
daemon@ATHENA.MIT.EDU (Bud Hiller)
Wed Feb 8 10:06:38 2017
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Date: Wed, 8 Feb 2017 10:03:46 -0500
Reply-To: bud.hiller@bucknell.edu
From: Bud Hiller <dhiller@bucknell.edu>
To: RESNET-L@listserv.nd.edu
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Hi Stephen,
We have a mostly open guest network at Bucknell - there's a splash page
where you have to accept a user's agreement (with no identification), some
limit of bandwidth, a couple of streaming services blocked (like Netflix),
no access to university services like printing or network space, and every
4 hours, there's a popup where you have to again do the user's agreement.
Our general counsel appears to be fine with that, and since we don't
collect any data, our security chief is comfortable that we don't have any
responsibility, since there's no way to track down usage to an individual.
We've regularly prompted him with suggestions about changing the guest
access - since we use SafeConnect, they have a guest portal that would
offer access with some level of tracking - but he has repeatedly insisted
that we don't need to go there.
It seems crazy time-intensive to have to have an employee do something for
every person who wants to access a guest network - parents, visitors,
speakers, etc.
Bud Hiller
Bucknell
On Wed, Feb 8, 2017 at 9:41 AM, Stephen Wilson <swilson@email.wcu.edu>
wrote:
> Good Morning Everyone,
> I know this question has come up here many times before, but I haven't
> seen it in a awhile so I thought I'd ask...
>
> What are your institutions doing for guest wireless access? For those
> institutions doing open access, were there any issues with your legal
> department to work out before providing open access? Are you providing
> unrestricted access (applications and/or bandwidth)? Have you had any
> issues with DMCA complaints or other nefarious activities on your guest
> networks?
>
> For institutions not providing open access, what does your access process
> look like? Do you require sponsorship by a university employee? What
> information are you collecting about guests?
>
> At WCU, we've always been very hesitant to offer open access. Over the
> years, we've moved from "Call the Help Desk to get access" to "Any employee
> can create you an account." We're looking at changing this process again,
> and I'd like to see it as self-service as possible. Just wanted to get an
> idea of what others are doing.
>
> Thanks in advance,
> Stephen Wilson
> Network Specialist
> WCU Network & Telecom Services
>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives,
> go to http://LISTSERV.ND.EDU/archives/resnet-l.html
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>
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<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-size:small;colo=
r:#000000">Hi Stephen,=C2=A0</div><div class=3D"gmail_default" style=3D"fon=
t-size:small;color:#000000"><br></div><div class=3D"gmail_default" style=3D=
"font-size:small;color:#000000">We have a mostly open guest network at Buck=
nell - there's a splash page where you have to accept a user's agre=
ement (with no identification), some limit of bandwidth, a couple of stream=
ing services blocked (like Netflix), no access to university services like =
printing or network space, and every 4 hours, there's a popup where you=
have to again do the user's agreement.=C2=A0</div><div class=3D"gmail_=
default" style=3D"font-size:small;color:#000000"><br></div><div class=3D"gm=
ail_default" style=3D"font-size:small;color:#000000">Our general counsel ap=
pears to be fine with that, and since we don't collect any data, our se=
curity chief is comfortable that we don't have any responsibility, sinc=
e there's no way to track down usage to an individual. We've regula=
rly prompted him with suggestions about changing the guest access - since w=
e use SafeConnect, they have a guest portal that would offer access with so=
me level of tracking - but he has repeatedly insisted that we don't nee=
d to go there.=C2=A0</div><div class=3D"gmail_default" style=3D"font-size:s=
mall;color:#000000"><br></div><div class=3D"gmail_default" style=3D"font-si=
ze:small;color:#000000">It seems crazy time-intensive to have to have an em=
ployee do something for every person who wants to access a guest network - =
parents, visitors, speakers, etc.=C2=A0</div><div class=3D"gmail_default" s=
tyle=3D"font-size:small;color:#000000"><br></div><div class=3D"gmail_defaul=
t" style=3D"font-size:small;color:#000000">Bud Hiller</div><div class=3D"gm=
ail_default" style=3D"font-size:small;color:#000000">Bucknell</div><div cla=
ss=3D"gmail_extra"><br><div class=3D"gmail_quote">On Wed, Feb 8, 2017 at 9:=
41 AM, Stephen Wilson <span dir=3D"ltr"><<a href=3D"mailto:swilson@email=
.wcu.edu" target=3D"_blank">swilson@email.wcu.edu</a>></span> wrote:<br>=
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">Good Morning Everyone,<br>
I know this question has come up here many times before, but I haven't =
seen it in a awhile so I thought I'd ask...<br>
<br>
What are your institutions doing for guest wireless access?=C2=A0 For those=
institutions doing open access, were there any issues with your legal depa=
rtment to work out before providing open access?=C2=A0 Are you providing un=
restricted access (applications and/or bandwidth)?=C2=A0 Have you had any i=
ssues with DMCA complaints or other nefarious activities on your guest netw=
orks?<br>
<br>
For institutions not providing open access, what does your access process l=
ook like?=C2=A0 Do you require sponsorship by a university employee?=C2=A0 =
What information are you collecting about guests?<br>
<br>
At WCU, we've always been very hesitant to offer open access.=C2=A0 Ove=
r the years, we've moved from "Call the Help Desk to get access&qu=
ot; to "Any employee can create you an account."=C2=A0 We're =
looking at changing this process again, and I'd like to see it as self-=
service as possible.=C2=A0 Just wanted to get an idea of what others are do=
ing.<br>
<br>
Thanks in advance,<br>
Stephen Wilson<br>
Network Specialist<br>
WCU Network & Telecom Services<br>
<br>
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______________________________<wbr>_____________________<br>
</blockquote></div><br></div></div>
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