[41480] in Resnet-Forum
Re: Student worker handbooks
daemon@ATHENA.MIT.EDU (Sarah Curtis)
Tue Nov 29 13:57:26 2016
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Message-ID: <CAEeuHU-i9HhaRuri1n3mD=_vtDjJyH98j-TZeqF=ORvAkSa=5g@mail.gmail.com>
Date: Tue, 29 Nov 2016 13:27:53 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Sarah Curtis <scurtis@COLGATE.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <CABk_8xOFrSM=ePoVM09wNLh+Uf63m8cXHzCAKBttDyR=fxEgeQ@mail.gmail.com>
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Hello All,
I would love see what other schools are doing! Any feedback is greatly
appreciated. We are currently seeking to revamp our training plan with our
student workers.
*Sarah Curtis*
Service Desk Assistant, ITS
*Colgate University*
355A Case-Geyer
13 Oak Drive, Hamilton NY 13346
Office: 315-228-7241
scurtis@colgate.edu
*Information Technology Services <http://www.colgate.edu/its> *| Getting
Help
<http://www.colgate.edu/offices-and-services/information-technology/getting=
-help>
| ITS Blog <http://blogs.colgate.edu/its> |
On Tue, Nov 29, 2016 at 12:57 PM, Jenni Piper <piperj@emu.edu> wrote:
> Me too.
>
> On Tue, Nov 29, 2016 at 12:54 PM Tracy Landrith <tracy.landrith@furman.ed=
u>
> wrote:
>
>> If others are willing to share =E2=80=93 we are in the same boat. I wou=
ld love
>> to see what others are including s well.
>>
>>
>>
>> Tracy M. Landrith
>>
>> 864.294.3277 <(864)%20294-3277>
>>
>> *Sunday through Thursday Noon til Nine*
>>
>> IT Service Center Specialist
>>
>> Information Technology Services
>>
>> Furman University
>>
>> tracy.landrith@furman.edu
>>
>>
>>
>> IT FAQ=E2=80=99s and Self Help: FAQ's and Self Help
>> <https://confluence.furman.edu:8443/display/ITselfhelp/IT+Self+Help>
>>
>>
>>
>>
>>
>> *From:* Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] * On Behalf Of *W=
ard,
>> Sean
>> *Sent:* Tuesday, November 29, 2016 11:40 AM
>> *To:* RESNET-L@LISTSERV.ND.EDU
>> *Subject:* Student worker handbooks
>>
>>
>>
>> It=E2=80=99s reached the point where the expectations for myself, my man=
ager of
>> the student workers, and my student workers regarding what the student
>> workers should do when working are not syncing up. Up until now, almost
>> everything has been explained face-to-face, but I feel I need to get it =
all
>> down in writing so we can refer back to it as needed. Is anyone willing=
to
>> share any handbooks or list of expectations you use for your student
>> workers?
>>
>>
>>
>> Thanks in advance,
>>
>> Sean
>>
>>
>>
>> ___________________________________________
>>
>> *Sean Ward*, Manager, Technology Support Center
>>
>> BELLARMINE UNIVERSITY
>>
>>
>>
>> ___________________________________________________ You are subscribed
>> to the ResNet-L mailing list.
>>
>> To subscribe, unsubscribe or search the archives, go to
>> http://LISTSERV.ND.EDU/archives/resnet-l.html
>> ___________________________________________________
>> ___________________________________________________ You are subscribed
>> to the ResNet-L mailing list.
>>
>> To subscribe, unsubscribe or search the archives, go to
>> http://LISTSERV.ND.EDU/archives/resnet-l.html
>> ___________________________________________________
>>
> --
> Jenni Piper
> Associate Director of User Services
> Information Systems
> Eastern Mennonite University
>
> 540 432 4477
>
> [image: [EMU Logo]]
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html
> ___________________________________________________
>
___________________________________________________
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To subscribe, unsubscribe or search the archives,
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<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:tahoma,s=
ans-serif;font-size:small">Hello All,</div><div class=3D"gmail_default" sty=
le=3D"font-family:tahoma,sans-serif;font-size:small"><br></div><div class=
=3D"gmail_default" style=3D"font-family:tahoma,sans-serif;font-size:small">=
I would love see what other schools are doing! Any feedback is greatly appr=
eciated. We are currently seeking to revamp our training plan with our stud=
ent workers.=C2=A0</div><div class=3D"gmail_default" style=3D"font-family:t=
ahoma,sans-serif;font-size:small"><br></div></div><div class=3D"gmail_extra=
"><br clear=3D"all"><div><div class=3D"gmail_signature" data-smartmail=3D"g=
mail_signature"><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div dir=3D"ltr=
"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div =
dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"=
ltr"><div><div style=3D"font-size:12.8px"><div><br></div></div></div><div s=
tyle=3D"font-size:12.8px"><br></div><div><span style=3D"line-height:1.15;wh=
ite-space:pre-wrap"><font face=3D"arial, helvetica, sans-serif" color=3D"#0=
00000" size=3D"4"><b>Sarah Curtis</b></font></span></div><div><span style=
=3D"font-family:arial,helvetica,sans-serif;white-space:pre-wrap;line-height=
:1.15"><font size=3D"2" color=3D"#660000">Service Desk Assistant, ITS</font=
></span></div><div><b style=3D"font-family:garamond,serif;font-size:large">=
<font color=3D"#660000">Colgate University</font></b></div><div><font color=
=3D"#999999" size=3D"2"><span style=3D"font-family:arial,helvetica,sans-ser=
if;white-space:pre-wrap;line-height:1.15">355A Case-Geyer </span><br></font=
></div><div><p dir=3D"ltr" style=3D"line-height:1.15;margin-top:0pt;margin-=
bottom:0pt"><span style=3D"color:rgb(153,153,153);font-family:arial,helveti=
ca,sans-serif;font-size:small;white-space:pre-wrap;line-height:1.15">13 Oak=
Drive, Hamilton NY 13346</span><br></p><font face=3D"arial, helvetica, san=
s-serif" size=3D"2" color=3D"#444444"><span style=3D"vertical-align:baselin=
e;white-space:pre-wrap">Office: 315-228-7241</span></font></div><div><font =
face=3D"arial, helvetica, sans-serif" size=3D"2" color=3D"#444444"><span st=
yle=3D"vertical-align:baseline;white-space:pre-wrap"><a href=3D"mailto:scur=
tis@colgate.edu" target=3D"_blank">scurtis@colgate.edu</a></span></font></d=
iv><div><span><font size=3D"2"><p dir=3D"ltr" style=3D"line-height:1.15;mar=
gin-top:0pt;margin-bottom:0pt"><span style=3D"font-family:Arial;vertical-al=
ign:baseline;white-space:pre-wrap"><u><a href=3D"http://www.colgate.edu/its=
" style=3D"color:rgb(17,85,204)" target=3D"_blank">Information Technology S=
ervices</a>=C2=A0</u></span><span style=3D"font-family:Arial;white-space:pr=
e-wrap;line-height:normal">| </span><a href=3D"http://www.colgate.edu/offic=
es-and-services/information-technology/getting-help" style=3D"line-height:n=
ormal;text-decoration:none" target=3D"_blank"><span style=3D"font-family:Ar=
ial;color:rgb(17,85,204);text-decoration:underline;vertical-align:baseline;=
white-space:pre-wrap">Getting Help</span></a><span style=3D"line-height:nor=
mal;font-family:Arial;vertical-align:baseline;white-space:pre-wrap"> | </sp=
an><a href=3D"http://blogs.colgate.edu/its" style=3D"line-height:normal;tex=
t-decoration:none" target=3D"_blank"><span style=3D"font-family:Arial;color=
:rgb(17,85,204);text-decoration:underline;vertical-align:baseline;white-spa=
ce:pre-wrap">ITS Blog</span></a><span style=3D"line-height:normal;font-fami=
ly:Arial;vertical-align:baseline;white-space:pre-wrap"> | </span></p></font=
></span></div></div></div></div></div></div></div></div></div></div></div><=
/div></div></div></div></div></div>
<br><div class=3D"gmail_quote">On Tue, Nov 29, 2016 at 12:57 PM, Jenni Pipe=
r <span dir=3D"ltr"><<a href=3D"mailto:piperj@emu.edu" target=3D"_blank"=
>piperj@emu.edu</a>></span> wrote:<br><blockquote class=3D"gmail_quote" =
style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><di=
v dir=3D"ltr">Me too.</div><div class=3D"HOEnZb"><div class=3D"h5"><br><div=
class=3D"gmail_quote"><div dir=3D"ltr">On Tue, Nov 29, 2016 at 12:54 PM Tr=
acy Landrith <<a href=3D"mailto:tracy.landrith@furman.edu" target=3D"_bl=
ank">tracy.landrith@furman.edu</a>> wrote:<br></div><blockquote class=3D=
"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding=
-left:1ex">
<div lang=3D"EN-US" link=3D"#0563C1" vlink=3D"#954F72" class=3D"m_250766854=
9000786940gmail_msg">
<div class=3D"m_2507668549000786940m_-87838659328860700WordSection1 m_25076=
68549000786940gmail_msg">
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg">If others are willing to =
share =E2=80=93 we are in the same boat.=C2=A0 I would love to see what oth=
ers are including s well.<u class=3D"m_2507668549000786940gmail_msg"></u><u=
class=3D"m_2507668549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg"><u class=3D"m_25076685490=
00786940gmail_msg"></u>=C2=A0<u class=3D"m_2507668549000786940gmail_msg"></=
u></span></p>
<div class=3D"m_2507668549000786940gmail_msg">
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg">Tracy M. Landrith<u class=
=3D"m_2507668549000786940gmail_msg"></u><u class=3D"m_2507668549000786940gm=
ail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg"><a href=3D"tel:(864)%2029=
4-3277" value=3D"+18642943277" class=3D"m_2507668549000786940gmail_msg" tar=
get=3D"_blank">864.294.3277</a><u class=3D"m_2507668549000786940gmail_msg">=
</u><u class=3D"m_2507668549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><b class=3D"m_2507668=
549000786940gmail_msg"><i class=3D"m_2507668549000786940gmail_msg"><span st=
yle=3D"color:#7030a0" class=3D"m_2507668549000786940gmail_msg">Sunday throu=
gh Thursday Noon til Nine<u class=3D"m_2507668549000786940gmail_msg"></u><u=
class=3D"m_2507668549000786940gmail_msg"></u></span></i></b></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg">IT Service Center Special=
ist<u class=3D"m_2507668549000786940gmail_msg"></u><u class=3D"m_2507668549=
000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg">Information Technology Se=
rvices<u class=3D"m_2507668549000786940gmail_msg"></u><u class=3D"m_2507668=
549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg">Furman University<u class=
=3D"m_2507668549000786940gmail_msg"></u><u class=3D"m_2507668549000786940gm=
ail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg"><a href=3D"mailto:tracy.l=
andrith@furman.edu" class=3D"m_2507668549000786940gmail_msg" target=3D"_bla=
nk">tracy.landrith@furman.edu</a><u class=3D"m_2507668549000786940gmail_msg=
"></u><u class=3D"m_2507668549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg"><u class=3D"m_25076685490=
00786940gmail_msg"></u>=C2=A0<u class=3D"m_2507668549000786940gmail_msg"></=
u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:10.0pt;font-family:"Arial",sans-serif;color:black" class=3D"m=
_2507668549000786940gmail_msg">IT FAQ=E2=80=99s and Self Help:
</span><span style=3D"color:#1f497d" class=3D"m_2507668549000786940gmail_ms=
g"><a href=3D"https://confluence.furman.edu:8443/display/ITselfhelp/IT+Self=
+Help" class=3D"m_2507668549000786940gmail_msg" target=3D"_blank"><span sty=
le=3D"font-size:10.0pt;font-family:"Arial",sans-serif;color:#1f49=
7d" class=3D"m_2507668549000786940gmail_msg">FAQ's and Self Help</span>=
</a></span><span style=3D"font-size:10.0pt;font-family:"Arial",sa=
ns-serif;color:black" class=3D"m_2507668549000786940gmail_msg"><u class=3D"=
m_2507668549000786940gmail_msg"></u><u class=3D"m_2507668549000786940gmail_=
msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg"><u class=3D"m_25076685490=
00786940gmail_msg"></u>=C2=A0<u class=3D"m_2507668549000786940gmail_msg"></=
u></span></p>
</div>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"color:=
#1f497d" class=3D"m_2507668549000786940gmail_msg"><u class=3D"m_25076685490=
00786940gmail_msg"></u>=C2=A0<u class=3D"m_2507668549000786940gmail_msg"></=
u></span></p>
<div class=3D"m_2507668549000786940gmail_msg">
<div style=3D"border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in =
0in 0in" class=3D"m_2507668549000786940gmail_msg">
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><b class=3D"m_2507668=
549000786940gmail_msg">From:</b> Resnet Forum [mailto:<a href=3D"mailto:RES=
NET-L@LISTSERV.ND.EDU" class=3D"m_2507668549000786940gmail_msg" target=3D"_=
blank">RESNET-L@LISTSERV.ND.<wbr>EDU</a>] <b class=3D"m_2507668549000786940=
gmail_msg">
On Behalf Of </b>Ward, Sean<br class=3D"m_2507668549000786940gmail_msg">
<b class=3D"m_2507668549000786940gmail_msg">Sent:</b> Tuesday, November 29,=
2016 11:40 AM<br class=3D"m_2507668549000786940gmail_msg">
<b class=3D"m_2507668549000786940gmail_msg">To:</b> <a href=3D"mailto:RESNE=
T-L@LISTSERV.ND.EDU" class=3D"m_2507668549000786940gmail_msg" target=3D"_bl=
ank">RESNET-L@LISTSERV.ND.EDU</a><br class=3D"m_2507668549000786940gmail_ms=
g">
<b class=3D"m_2507668549000786940gmail_msg">Subject:</b> Student worker han=
dbooks<u class=3D"m_2507668549000786940gmail_msg"></u><u class=3D"m_2507668=
549000786940gmail_msg"></u></p>
</div>
</div>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><u class=3D"m_2507668=
549000786940gmail_msg"></u>=C2=A0<u class=3D"m_2507668549000786940gmail_msg=
"></u></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:12.0pt;font-family:"Perpetua",serif" class=3D"m_2507668549000=
786940gmail_msg">It=E2=80=99s reached the point where the expectations for =
myself, my manager of the student workers, and my student workers regarding=
what the student workers should do when working are
not syncing up.=C2=A0 Up until now, almost everything has been explained f=
ace-to-face, but I feel I need to get it all down in writing so we can refe=
r back to it as needed.=C2=A0 Is anyone willing to share any handbooks or l=
ist of expectations you use for your student
workers?=C2=A0 <u class=3D"m_2507668549000786940gmail_msg"></u><u class=3D=
"m_2507668549000786940gmail_msg"></u></span></p></div></div><div lang=3D"EN=
-US" link=3D"#0563C1" vlink=3D"#954F72" class=3D"m_2507668549000786940gmail=
_msg"><div class=3D"m_2507668549000786940m_-87838659328860700WordSection1 m=
_2507668549000786940gmail_msg">
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:12.0pt;font-family:"Perpetua",serif" class=3D"m_2507668549000=
786940gmail_msg"><u class=3D"m_2507668549000786940gmail_msg"></u>=C2=A0<u c=
lass=3D"m_2507668549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:12.0pt;font-family:"Perpetua",serif" class=3D"m_2507668549000=
786940gmail_msg">Thanks in advance,<u class=3D"m_2507668549000786940gmail_m=
sg"></u><u class=3D"m_2507668549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:12.0pt;font-family:"Perpetua",serif" class=3D"m_2507668549000=
786940gmail_msg">Sean<u class=3D"m_2507668549000786940gmail_msg"></u><u cla=
ss=3D"m_2507668549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:9.0pt;font-family:"Perpetua",serif" class=3D"m_25076685490007=
86940gmail_msg"><u class=3D"m_2507668549000786940gmail_msg"></u>=C2=A0<u cl=
ass=3D"m_2507668549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:9.0pt;font-family:"Perpetua",serif" class=3D"m_25076685490007=
86940gmail_msg">______________________________<wbr>_____________
<u class=3D"m_2507668549000786940gmail_msg"></u><u class=3D"m_2507668549000=
786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><b class=3D"m_2507668=
549000786940gmail_msg"><span style=3D"font-size:9.0pt;font-family:"Per=
petua",serif" class=3D"m_2507668549000786940gmail_msg">Sean Ward</span=
></b><span style=3D"font-size:9.0pt;font-family:"Perpetua",serif"=
class=3D"m_2507668549000786940gmail_msg">, Manager, Technology Support Cen=
ter<u class=3D"m_2507668549000786940gmail_msg"></u><u class=3D"m_2507668549=
000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:9.0pt;font-family:"Perpetua",serif" class=3D"m_25076685490007=
86940gmail_msg">BELLARMINE UNIVERSITY<u class=3D"m_2507668549000786940gmail=
_msg"></u><u class=3D"m_2507668549000786940gmail_msg"></u></span></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><u class=3D"m_2507668=
549000786940gmail_msg"></u>=C2=A0<u class=3D"m_2507668549000786940gmail_msg=
"></u></p>
<p class=3D"MsoNormal m_2507668549000786940gmail_msg"><span style=3D"font-s=
ize:12.0pt;font-family:"Times New Roman",serif" class=3D"m_250766=
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