[41392] in Resnet-Forum
Re: Swank digital streaming buffering
daemon@ATHENA.MIT.EDU (Tristan Rhodes)
Thu Sep 22 12:23:30 2016
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Date: Thu, 22 Sep 2016 09:57:08 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Tristan Rhodes <tristanrhodes@WEBER.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <5053030125930874.WA.amanche1providence.edu@listserv.nd.edu>
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We use Swank for on-campus movies and it has been a mostly positive
experience (except that they ship us hard drives to add movies instead of
using our 10gig Internet pipe).
Do you know how many people are unicast streaming at once? Can you tell if
the server is overloaded?
Tristan
*Tristan Rhodes*
Network Engineer
Weber State University
801.626.8549
On Fri, Sep 9, 2016 at 1:31 PM, Andrew Manchester <amanche1@providence.edu>
wrote:
> Hi all,
>
> Providence College offers Swank digital streaming services through our
> library and our Faculty have already requested and assigned films from this
> platform. We are starting to field complaints from students with regard to
> buffering/slowness. In our testing over wired and wireless (including
> multiple wireless roles), we have not been able to replicate to issue. We
> are still gathering reports but it appears to happen at a variety of hours
> throughout the day and evening. At the moment, we believe it to be wireless
> specific but some students aren't not getting back to our requests.
>
> We are using Aruba products for our wireless solution and Enterasys for
> our wired infrastructure.
>
> I am wondering if anyone has had similar issues with Swank on their campus
> and could provide any feedback. In the meantime, we will continue to
> investigate the issue.
>
> Thank you,
>
> Andrew Manchester
> Providence College
> Network Engineer
>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives,
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<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-size:small">We =
use Swank for on-campus movies and it has been a mostly positive experience=
(except that they ship us hard drives to add movies instead of using our 1=
0gig Internet pipe).</div><div class=3D"gmail_default" style=3D"font-size:s=
mall"><br></div><div class=3D"gmail_default" style=3D"font-size:small">Do y=
ou know how many people are unicast streaming at once?=C2=A0 Can you tell i=
f the server is overloaded?</div><div class=3D"gmail_default" style=3D"font=
-size:small"><br></div><div class=3D"gmail_default" style=3D"font-size:smal=
l">Tristan<br></div></div><div class=3D"gmail_extra"><br clear=3D"all"><div=
><div class=3D"gmail_signature" data-smartmail=3D"gmail_signature"><div dir=
=3D"ltr"><div><div dir=3D"ltr"><div><b>Tristan Rhodes</b><br>Network Engine=
er</div><div>Weber State University<br></div>801.626.8549<div><div><img src=
=3D"http://www.weber.edu/wsuimages/brand/templates/email2016b.png"><br></di=
v></div></div></div></div></div></div>
<br><div class=3D"gmail_quote">On Fri, Sep 9, 2016 at 1:31 PM, Andrew Manch=
ester <span dir=3D"ltr"><<a href=3D"mailto:amanche1@providence.edu" targ=
et=3D"_blank">amanche1@providence.edu</a>></span> wrote:<br><blockquote =
class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid=
;padding-left:1ex">Hi all,<br>
<br>
Providence College offers Swank digital streaming services through our libr=
ary and our Faculty have already requested and assigned films from this pla=
tform. We are starting to field complaints from students with regard to buf=
fering/slowness. In our testing over wired and wireless (including multiple=
wireless roles), we have not been able to replicate to issue. We are still=
gathering reports but it appears to happen at a variety of hours throughou=
t the day and evening. At the moment, we believe it to be wireless specific=
but some students aren't not getting back to our requests.<br>
<br>
We are using Aruba products for our wireless solution and Enterasys for our=
wired infrastructure.<br>
<br>
I am wondering if anyone has had similar issues with Swank on their campus =
and could provide any feedback. In the meantime, we will continue to invest=
igate the issue.<br>
<br>
Thank you,<br>
<br>
Andrew Manchester<br>
Providence College<br>
Network Engineer<br>
<br>
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</blockquote></div><br></div>
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