[41060] in Resnet-Forum
Re: ServiceNow at STC
daemon@ATHENA.MIT.EDU (Keenan Parmelee)
Mon Feb 29 13:36:48 2016
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Message-ID: <CAK-nNKheEYrB6Bz1OnEQn1Ya_YX1KEnk1OrUE28AcYjsGU5RHQ@mail.gmail.com>
Date: Mon, 29 Feb 2016 10:36:33 -0800
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Keenan Parmelee <keenanparm@berkeley.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <CAMSNSU8Wbh2VrU1FWSQ7xSDLoBBi+eUX21eAe5uTZzzm7yM0NQ@mail.gmail.com>
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We just switched over to a Service Now instance that's run by our central
campus IT. It's indeed much more expensive than what we were using before
(Request Tracker, free) and less customize-able. I'd love to hear how
others are using it but don't think I have enough experience yet to
contribute much.
---
Keenan Parmelee
Technical Services Manager
Student Affairs Information Technologies
http://rescomp.berkeley.edu
On Thu, Feb 25, 2016 at 12:07 PM, Naomi Gunther <naomi@ucsc.edu> wrote:
> We use Service Now at UC Santa Cruz. I'd be interested in hearing how
> others are using it.
>
> Naomi
>
> --
> Naomi Gunther
> ResNet Manager
> University of California Santa Cruz
> 831-459-5757
> naomi@ucsc.edu
> resnet.ucsc.edu
>
> On Thu, Feb 25, 2016 at 5:16 AM, Chris Webster <chris.webster@ncsu.edu>
> wrote:
>
>> I'm not planning to present on ServiceNow, but I'll be at STC and would
>> be happy to chat with you and organize a BoF if other attendees are
>> interested in discussing ServiceNow.
>>
>> Cheers,
>> Chris
>>
>> On Thu, Feb 18, 2016 at 12:16 PM, Sean Jones <smjones@mail.ucsd.edu>
>> wrote:
>>
>>> Howdy All,
>>>
>>>
>>>
>>> UC San Diego is moving to a Service Now installation in the next few
>>> months for our ITSM needs and, while it is still early, I was wondering if
>>> anyone on the list was planning on discussing their experiences with
>>> Service Now at the STC later on this year?
>>>
>>>
>>>
>>> Thank you!
>>>
>>>
>>>
>>> Sean J.
>>> ___________________________________________________ You are subscribed
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>>>
>>> To subscribe, unsubscribe or search the archives, go to
>>> http://LISTSERV.ND.EDU/archives/resnet-l.html
>>> ___________________________________________________
>>>
>>
>>
>>
>> --
>> Chris Webster
>> ServiceNow Business Analyst
>> Office of Information Technology
>> North Carolina State University
>>
>> Ph: 919.515.5432
>> Email: chris.webster@ncsu.edu
>> ___________________________________________________ You are subscribed to
>> the ResNet-L mailing list.
>>
>> To subscribe, unsubscribe or search the archives, go to
>> http://LISTSERV.ND.EDU/archives/resnet-l.html
>> ___________________________________________________
>>
>
> ___________________________________________________ You are subscribed to
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>
> To subscribe, unsubscribe or search the archives, go to
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<div dir=3D"ltr">We just switched over to a Service Now instance that's=
run by our central campus IT.=C2=A0 It's indeed much more expensive th=
an what we were using before (Request Tracker, free) and less customize-abl=
e.=C2=A0 I'd love to hear how others are using it but don't think I=
have enough experience yet to contribute much.=C2=A0<div class=3D"gmail_ex=
tra"><br clear=3D"all"><div><div class=3D"gmail_signature"><div dir=3D"ltr"=
><div>---<br>Keenan Parmelee<br>Technical Services Manager<br>Student Affai=
rs Information Technologies<br><a href=3D"http://rescomp.berkeley.edu" targ=
et=3D"_blank">http://rescomp.berkeley.edu</a><br></div></div></div></div>
<br><div class=3D"gmail_quote">On Thu, Feb 25, 2016 at 12:07 PM, Naomi Gunt=
her <span dir=3D"ltr"><<a href=3D"mailto:naomi@ucsc.edu" target=3D"_blan=
k">naomi@ucsc.edu</a>></span> wrote:<br><blockquote class=3D"gmail_quote=
" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><=
div dir=3D"ltr">We use Service Now at UC Santa Cruz. I'd be interested =
in hearing how others are using it.<div><br></div><div>Naomi</div><div><br>=
</div><div>--</div><div>Naomi Gunther</div><div>ResNet Manager</div><div>Un=
iversity of California Santa Cruz</div><div><a href=3D"tel:831-459-5757" va=
lue=3D"+18314595757" target=3D"_blank">831-459-5757</a></div><div><a href=
=3D"mailto:naomi@ucsc.edu" target=3D"_blank">naomi@ucsc.edu</a></div><div><=
a href=3D"http://resnet.ucsc.edu" target=3D"_blank">resnet.ucsc.edu</a></di=
v></div><div class=3D"HOEnZb"><div class=3D"h5"><div class=3D"gmail_extra">=
<br><div class=3D"gmail_quote">On Thu, Feb 25, 2016 at 5:16 AM, Chris Webst=
er <span dir=3D"ltr"><<a href=3D"mailto:chris.webster@ncsu.edu" target=
=3D"_blank">chris.webster@ncsu.edu</a>></span> wrote:<br><blockquote cla=
ss=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;pa=
dding-left:1ex"><div dir=3D"ltr"><div>I'm not planning to present on Se=
rviceNow, but I'll be at STC and would be happy to chat with you and or=
ganize a BoF if other attendees are interested in discussing ServiceNow.=C2=
=A0</div><div><br></div><div>Cheers,</div><div>Chris</div></div><div class=
=3D"gmail_extra"><div><div><br><div class=3D"gmail_quote">On Thu, Feb 18, 2=
016 at 12:16 PM, Sean Jones <span dir=3D"ltr"><<a href=3D"mailto:smjones=
@mail.ucsd.edu" target=3D"_blank">smjones@mail.ucsd.edu</a>></span> wrot=
e:<br><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-l=
eft:1px #ccc solid;padding-left:1ex">
<div lang=3D"EN-US" link=3D"#0563C1" vlink=3D"#954F72">
<div>
<p class=3D"MsoNormal">Howdy All,<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal">UC San Diego is moving to a Service Now installation=
in the next few months for our ITSM needs and, while it is still early, I =
was wondering if anyone on the list was planning on discussing their experi=
ences with Service Now at the STC
later on this year?<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal">Thank you!<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal">Sean J.<u></u><u></u></p>
</div>
</div>
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</p></blockquote></div><br><br clear=3D"all"><div><br></div></div></div><sp=
an><font color=3D"#888888">-- <br><div><div dir=3D"ltr"><div><div dir=3D"lt=
r">Chris Webster<br>ServiceNow Business Analyst<br>Office of Information Te=
chnology<br>North Carolina State University<br><br>Ph: <a href=3D"tel:919.5=
15.5432" value=3D"+19195155432" target=3D"_blank">919.515.5432</a><br>Email=
: <a href=3D"mailto:chris.webster@ncsu.edu" target=3D"_blank">chris.webster=
@ncsu.edu</a><br></div></div></div></div>
</font></span></div><div><div>
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</p></div></div></blockquote></div><br></div>
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</p></div></div></blockquote></div><br></div></div>
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