[41006] in Resnet-Forum
Re: Wireless projection on campus
daemon@ATHENA.MIT.EDU (Gaynor, Suzanne)
Fri Feb 5 17:00:27 2016
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Date: Fri, 5 Feb 2016 16:59:47 -0500
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: "Gaynor, Suzanne" <gaynors@hartwick.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <CY1PR05MB1961470EB00B22A6E959594FD7D80@CY1PR05MB1961.namprd05.prod.outlook.com>
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Sorry to join this discussion late, but we just had a call with ActionTec
about ScreenBeam. It's peer to peer so doesn't interfere with our wireless
network. Sounds like a good option and we are getting a demo unit shortly.
I was a little surprised that no one mentioned them. Anyone have experience
there?
Suzanne
Suzanne Gaynor
Director, Technology Resource Center
Hartwick College
gaynors@hartwick.edu
607-431-4670
On Tue, Jan 26, 2016 at 8:09 AM, Osborne, Bruce W (Network Services) <
bosborne@liberty.edu> wrote:
> On our open network for non-802.1X devices, we do mac authentication with
> a custom portal using the ClearPass API.
>
>
>
> We configure the Apple TV for this open network. When the Apple TV is
> registered, it is also registered in ClearPass as an AirGroup personal
> device.
>
>
>
> For classroom use, we need to change this to an AirGroup shared device.
> Currently, we are restricting by AP group, but I have filed a feature
> request with my Aruba SE to permit AirGroup restrictions by some other
> grouping since a given AP can only belong to one AP group.
>
>
>
> We do not have a lot in classrooms. Some faculty have registered their
> personal Apple TV and use it in whatever classroom they are in currently.
>
> =E2=80=8B=E2=80=8B=E2=80=8B=E2=80=8B=E2=80=8B
>
>
>
> *Bruce Osborne*
>
> *Wireless Engineer*
>
> *IT Infrastructure & Media Solutions*
>
>
>
> *(434) 592-4229*
>
>
>
> *LIBERTY UNIVERSITY*
>
> *Training Champions for Christ since 1971*
>
>
>
> *From:* Voelker, Andy [mailto:anvoelker@davidson.edu]
> *Sent:* Monday, January 25, 2016 10:05 AM
> *Subject:* Re: Wireless projection on campus
>
>
>
> I have to ask, Bruce. How do you have this policy configured? Do you
> have Auto-Associate on for AP-Group or AP-Name? Or do you have them
> individually configured? We=E2=80=99re currently doing AP-group but our =
groups are
> quite large (residential, campus, outdoor, athletics, remote) so it doesn=
=E2=80=99t
> narrow the field much. We thought about re-grouping by building but that
> gets tricky in buildings that are close enough to grab each other=E2=80=
=99s signal
> and it is a lot more work to manage.
>
> Thanks,
>
>
>
> Andy Voelker
>
> Network Technician/Wireless LAN Manager
>
> Davidson College
>
>
>
> *From:* Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU
> <RESNET-L@LISTSERV.ND.EDU>] *On Behalf Of *Osborne, Bruce W (Network
> Services)
> *Sent:* Saturday, January 23, 2016 11:30 AM
> *To:* RESNET-L@LISTSERV.ND.EDU
> *Subject:* Re: Wireless projection on campus
>
>
>
> To clarify, we use Apple TVs with the Aruba Networks AirGroup feature
> quite successfully.
>
>
>
> =E2=80=8B=E2=80=8B=E2=80=8B=E2=80=8B=E2=80=8B
>
>
>
> *Bruce Osborne*
>
> *Wireless Engineer*
>
> *IT Infrastructure & Media Solutions*
>
>
>
> *(434) 592-4229*
>
>
>
> *LIBERTY UNIVERSITY*
>
> *Training Champions for Christ since 1971*
>
>
>
> *From:* Norton, Thomas (IT Operations Admin) [mailto:tnorton7@liberty.edu
> <tnorton7@liberty.edu>]
> *Sent:* Thursday, January 21, 2016 1:38 PM
> *Subject:* Re: Wireless projection on campus
>
>
>
> Aruba Networks
>
> *T.J. Norton*
>
> *Sr. Wireless Engineer - Team Lead*
> *IT Infrastructure & Media Solutions*
>
>
>
> (434) 592-6552
>
>
> *Liberty University | Training Champions for Christ since 1971*
>
>
> On Jan 21, 2016, at 1:31 PM, Laura Rickard <lrickard@colgate.edu> wrote:
>
> Hello,
>
> Can anyone recommend specific wireless projection products or vendors
> being used, or explored, in different campus network environments? Or if
> you have information in regard to how your institution is approaching
> wireless projection on campus, this would all be valuable information.
>
> I am most interested in classrooms - specifically interested to discover
> what is in use now at other institutions - and a method for connecting to=
a
> projector or television wirelessly from a laptop, tablet or phone.
>
> Right now we have a few different ad hoc solutions in place here at
> Colgate University, such as with Apple TVs that prove challenging to
> implement and support, so we are looking to develop a scalable approach
> that supports a BYOD environment, and provides functionality for security
> features, multiple OS platforms, and multiple user connections.
>
> I appreciate any feedback, suggestions, and recommendations you may have!
>
> Best regards,
>
> Laura
>
>
>
> Laura Rickard
> Technical Support Coordinator
> 355K Case Library and Geyer Center for Information Technology
> Colgate University
> 13 Oak Drive, Hamilton NY 13346
> Phone: 315-228-6019
>
> Information Technology Services <http://www.colgate.edu/its>
> Getting Help
> <http://www.colgate.edu/offices-and-services/information-technology/getti=
ng-help> |
> ITS Blog <http://blogs.colgate.edu/its> | Operations and Infrastructure
> <http://www.colgate.edu/offices-and-services/information-technology/about=
-its/who%27s-who-in-its>
>
>
>
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
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> ___________________________________________________ You are subscribed to
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> ___________________________________________________ You are subscribed to
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> To subscribe, unsubscribe or search the archives, go to
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> ___________________________________________________
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> To subscribe, unsubscribe or search the archives, go to
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<div dir=3D"ltr">Sorry to join this discussion late, but we just had a call=
with ActionTec about ScreenBeam.=C2=A0 It's peer to peer so doesn'=
t interfere with our wireless network. Sounds like a good option and we are=
getting a demo unit shortly. I was a little surprised that no one mentione=
d them. Anyone have experience there?<div><br></div><div>Suzanne</div></div=
><div class=3D"gmail_extra"><br clear=3D"all"><div><div class=3D"gmail_sign=
ature">Suzanne Gaynor<div>Director, Technology Resource Center</div><div>Ha=
rtwick College</div><div><a href=3D"mailto:gaynors@hartwick.edu" target=3D"=
_blank">gaynors@hartwick.edu</a></div><div>607-431-4670</div></div></div>
<br><div class=3D"gmail_quote">On Tue, Jan 26, 2016 at 8:09 AM, Osborne, Br=
uce W (Network Services) <span dir=3D"ltr"><<a href=3D"mailto:bosborne@l=
iberty.edu" target=3D"_blank">bosborne@liberty.edu</a>></span> wrote:<br=
><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1=
px #ccc solid;padding-left:1ex">
<div lang=3D"EN-US" link=3D"blue" vlink=3D"purple">
<div>
<p class=3D"MsoNormal"><a name=3D"-450613133__MailEndCompose"><span style=
=3D"font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f49=
7d">On our open network for non-802.1X devices, we do mac authentication wi=
th a custom portal using the ClearPass API.
<u></u><u></u></span></a></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">We configure the Apple TV for this op=
en network. When the Apple TV is registered, it is also registered in Clear=
Pass as an AirGroup personal device.
<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">For classroom use, we need to change =
this to an AirGroup shared device. Currently, we are restricting by AP grou=
p, but I have filed a feature request with my
Aruba SE to permit AirGroup restrictions by some other grouping since a gi=
ven AP can only belong to one AP group.<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">We do not have a lot in classrooms. S=
ome faculty have registered their personal Apple TV and use it in whatever =
classroom they are in currently.<u></u><u></u></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">=E2=80=8B=E2=80=8B=E2=80=8B=E2=80=8B=
=E2=80=8B<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">=C2=A0</span><span style=3D"font-size=
:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u=
></u></span></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><b><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#001b3e">Bruce Osborne</span></b><span style=3D"font-size:11.0pt;font-f=
amily:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></=
p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><i><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#001b3e">Wireless Engineer</span></i><span style=3D"font-size:11.0pt;fo=
nt-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></spa=
n></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><b><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#001b3e">IT Infrastructure & Media Solutions</span></b><span style=
=3D"font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f49=
7d"><u></u><u></u></span></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><spa=
n style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;color=
:#1f497d">=C2=A0</span><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><b><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#001b3e">(434) 592-4229</span></b><span style=3D"font-size:11.0pt;font-=
family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span><=
/p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><spa=
n style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;color=
:#1f497d">=C2=A0</span><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><b><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#aa0000">LIBERTY UNIVERSITY</span></b><span style=3D"font-size:11.0pt;f=
ont-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></sp=
an></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><i><=
span style=3D"font-size:8.5pt;font-family:"Georgia",serif;color:#=
aa0000">Training Champions for Christ since 1971</span></i><span style=3D"f=
ont-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><=
u></u><u></u></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p>
<div>
<div style=3D"border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:11.0pt;font-family:"=
;Calibri",sans-serif">From:</span></b><span style=3D"font-size:11.0pt;=
font-family:"Calibri",sans-serif"> Voelker, Andy [mailto:<a href=
=3D"mailto:anvoelker@davidson.edu" target=3D"_blank">anvoelker@davidson.edu=
</a>]
<br>
<b>Sent:</b> Monday, January 25, 2016 10:05 AM<br>
<b>Subject:</b> Re: Wireless projection on campus<u></u><u></u></span></p>
</div>
</div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">I have to ask, Bruce.=C2=A0 How do yo=
u have this policy configured?=C2=A0 Do you have Auto-Associate on for AP-G=
roup or AP-Name?=C2=A0 Or do you have them individually configured?=C2=A0
We=E2=80=99re currently doing AP-group but our groups are quite large (res=
idential, campus, outdoor, athletics, remote) so it doesn=E2=80=99t narrow =
the field much.=C2=A0 We thought about re-grouping by building but that get=
s tricky in buildings that are close enough to grab each
other=E2=80=99s signal and it is a lot more work to manage.<u></u><u></u><=
/span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">Thanks,<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">Andy Voelker<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">Network Technician/Wireless LAN Manag=
er<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">Davidson College<u></u><u></u></span>=
</p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p>
<div>
<div style=3D"border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:11.0pt;font-family:"=
;Calibri",sans-serif">From:</span></b><span style=3D"font-size:11.0pt;=
font-family:"Calibri",sans-serif"> Resnet Forum [<a href=3D"mailt=
o:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">mailto:RESNET-L@LISTSERV.ND.E=
DU</a>]
<b>On Behalf Of </b>Osborne, Bruce W (Network Services)<br>
<b>Sent:</b> Saturday, January 23, 2016 11:30 AM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RE=
SNET-L@LISTSERV.ND.EDU</a><br>
<b>Subject:</b> Re: Wireless projection on campus<u></u><u></u></span></p>
</div>
</div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">To clarify, we use Apple TVs with the=
Aruba Networks AirGroup feature quite successfully.<u></u><u></u></span></=
p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">=E2=80=8B=E2=80=8B=E2=80=8B=E2=80=8B=
=E2=80=8B<u></u><u></u></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d">=C2=A0<u></u><u></u></span></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><b><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#001b3e">Bruce Osborne</span></b><span style=3D"font-size:11.0pt;font-f=
amily:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></=
p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><i><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#001b3e">Wireless Engineer</span></i><span style=3D"font-size:11.0pt;fo=
nt-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></spa=
n></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><b><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#001b3e">IT Infrastructure & Media Solutions</span></b><span style=
=3D"font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f49=
7d"><u></u><u></u></span></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><spa=
n style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;color=
:#1f497d">=C2=A0</span><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><b><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#001b3e">(434) 592-4229</span></b><span style=3D"font-size:11.0pt;font-=
family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span><=
/p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><spa=
n style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;color=
:#1f497d">=C2=A0</span><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><b><=
span style=3D"font-size:8.5pt;font-family:"Verdana",sans-serif;co=
lor:#aa0000">LIBERTY UNIVERSITY</span></b><span style=3D"font-size:11.0pt;f=
ont-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></sp=
an></p>
<p class=3D"MsoNormal" style=3D"margin-right:.5in;text-autospace:none"><i><=
span style=3D"font-size:8.5pt;font-family:"Georgia",serif;color:#=
aa0000">Training Champions for Christ since 1971</span></i><span style=3D"f=
ont-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><=
u></u><u></u></span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p>
<div>
<div style=3D"border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:11.0pt;font-family:"=
;Calibri",sans-serif">From:</span></b><span style=3D"font-size:11.0pt;=
font-family:"Calibri",sans-serif"> Norton, Thomas (IT Operations =
Admin) [<a href=3D"mailto:tnorton7@liberty.edu" target=3D"_blank">mailto:tn=
orton7@liberty.edu</a>]
<br>
<b>Sent:</b> Thursday, January 21, 2016 1:38 PM<br>
<b>Subject:</b> Re: Wireless projection on campus<u></u><u></u></span></p>
</div>
</div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">Aruba Networks=C2=A0<=
u></u><u></u></p>
<div>
<p class=3D"MsoNormal"><b>T.J. Norton</b><u></u><u></u></p>
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<div>
<div>
<p class=3D"MsoNormal"><i>Sr. Wireless Engineer - Team Lead</i><br>
<b>IT Infrastructure & Media Solutions</b><u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal"><a href=3D"tel:(434)%20592-6552" target=3D"_blank"><=
span style=3D"font-size:13.0pt">(434) 592-6552</span></a><b><span style=3D"=
font-size:13.0pt">=C2=A0</span></b><u></u><u></u></p>
<p class=3D"MsoNormal"><br>
<i>Liberty University | Training Champions for Christ since 1971</i><u></u>=
<u></u></p>
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</div>
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<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><br>
On Jan 21, 2016, at 1:31 PM, Laura Rickard <<a href=3D"mailto:lrickard@c=
olgate.edu" target=3D"_blank">lrickard@colgate.edu</a>> wrote:<u></u><u>=
</u></p>
</div>
<blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt">
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<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">Hello,<br>
<br>
Can anyone recommend specific wireless projection products or vendors being=
used, or explored, in different campus network environments? Or if you hav=
e information in regard to how your institution is approaching wireless pro=
jection on campus, this would all
be valuable information.<u></u><u></u></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">I am most interested =
in classrooms - specifically interested to discover what is in use now at o=
ther institutions - and a method for connecting to a projector or televisio=
n wirelessly from a laptop, tablet or
phone.<br>
<br>
Right now we have a few different ad hoc solutions in place here at Colgate=
University, such as with Apple TVs that prove challenging to implement and=
support, so we are looking to develop a scalable approach that supports a =
BYOD environment, and provides functionality
for security features, multiple OS platforms, and multiple user connection=
s.<br>
<br>
I appreciate any feedback, suggestions, and recommendations you may have!<u=
></u><u></u></p>
</div>
<p class=3D"MsoNormal">Best regards,<u></u><u></u></p>
</div>
<p class=3D"MsoNormal">Laura<br clear=3D"all">
<u></u><u></u></p>
<div>
<div>
<div>
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<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D"font-s=
ize:13.5pt;font-family:"Arial",sans-serif;color:#990000"><br>
<br>
Laura Rickard</span><br>
<span style=3D"font-size:8.0pt;font-family:"Arial",sans-serif;col=
or:black">Technical Support Coordinator</span><br>
<span style=3D"font-size:8.0pt;font-family:"Arial",sans-serif;col=
or:black">355K Case Library and Geyer Center for Information Technology</sp=
an><br>
<span style=3D"font-size:9.0pt;font-family:"Arial",sans-serif;col=
or:#990000">Colgate University</span><br>
<span style=3D"font-size:8.0pt;font-family:"Arial",sans-serif;col=
or:black">13 Oak Drive, Hamilton NY 13346</span><br>
<span style=3D"font-size:8.0pt;font-family:"Arial",sans-serif;col=
or:black">Phone: </span>
<span style=3D"font-size:8.0pt;font-family:"Arial",sans-serif;col=
or:#3366ff"><a href=3D"tel:315-228-6019" target=3D"_blank">315-228-6019</a>=
</span><u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:"Ari=
al",sans-serif;color:#3366ff"><a href=3D"http://www.colgate.edu/its" t=
arget=3D"_blank"><span style=3D"color:#3366ff">Information Technology Servi=
ces</span></a></span><br>
<span style=3D"font-size:9.0pt;font-family:"Arial",sans-serif;col=
or:#3366ff"><a href=3D"http://www.colgate.edu/offices-and-services/informat=
ion-technology/getting-help" target=3D"_blank"><span style=3D"color:#3366ff=
">Getting Help</span></a></span><span style=3D"font-size:9.0pt;font-family:=
"Arial",sans-serif">=C2=A0|
<span style=3D"color:#3366ff"><a href=3D"http://blogs.colgate.edu/its" targ=
et=3D"_blank"><span style=3D"color:#3366ff">ITS Blog</span></a></span> |=C2=
=A0<span style=3D"color:#3366ff"><a href=3D"http://www.colgate.edu/offices-=
and-services/information-technology/about-its/who%27s-who-in-its" target=3D=
"_blank"><span style=3D"color:#3366ff">Operations
and Infrastructure</span></a></span></span><u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
</div>
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