[38131] in Resnet-Forum
3D Printers
daemon@ATHENA.MIT.EDU (Breeyear, Susan)
Wed Mar 27 08:56:26 2013
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Message-ID: <E09C19DF721E1C4DBAAE3BD083D944F34294B867@SMCEXMBX01.mikenet.smcvt.edu>
Date: Wed, 27 Mar 2013 12:55:41 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: "Breeyear, Susan" <sbreeyear@smcvt.edu>
To: RESNET-L@LISTSERV.ND.EDU
We are beginning to get requests for 3D printing, and I was wondering how other schools are handling this demand, if at all. Currently we're outsourcing to a private company, but ultimately we'd like to have a printer here on campus. I'd be interested in costs for materials, what department houses and maintains the printer, how it's charged back, and any issues and/or tips you may have.
Sue Breeyear
Saint Michaels College
Colchester, VT
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There are 17 messages totaling 4181 lines in this issue.
Topics of the day:
1. Wireless SSID Name (3)
2. Imaging or Ghosting Software
3. I know what I'd like to see a presentation on at ResNet this year! (7)
4. Reasons you should propose a session at the Student Technology Conference
5. Do you Reddit? (3)
6. ResNet Student Technology Conference registration now open! (2)
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Date: Tue, 26 Mar 2013 05:32:02 -0700
From: Jim Warner <warner@ucsc.edu>
Subject: Re: Wireless SSID Name
Not directly related to any posts about SSIDs. . .
I recently heard a talk about HotSpot 2.0. While this doesn't replace
SSIDs, it does relegate them to lesser importance. What if every time you
opened your cell phone you had to choose from a long list of service
providers before you could make a call? Not very functional. But that is
what we often get to do with WiFi. This is a plan to change that.
http://noc.ucsc.edu/docs/Wi-Fi/ComSoc-carrier-WiFi-130311.pptx
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Date: Tue, 26 Mar 2013 10:45:38 -0400
From: "Doughty, Marc" <marc_doughty@brown.edu>
Subject: Re: Imaging or Ghosting Software
We're using Windows Deployment Services, and it works really well. We no
longer have to create different images for each model of computer, since
WDS can append drivers to your images separately.
Combined with PXE booting and a 'lookup file/script' anyone with proper
credentials can reimage a machine in the field without needing boot media
or additional interaction after clicking 'go'.
- Marc Doughty
"If you aren't sure who is the give-way vessel, you are the give-way
vessel."
On Fri, Mar 22, 2013 at 10:05 AM, Jeremy Mlazovsky
<jmlazovsky1@udayton.edu>wrote:
> We just use Microsoft's ImageX software. Does not cost us anything extra
> to use, so you don't have to worry about licensing, etc. We used to use
> Drive Image Pro years ago and then Novell's ZENWorks Imaging prior to
> ImageX (beginning with Windows 7). I like the fact that it is the
> "official" tool for Windows imaging and we have no complaints.
>
> The cons are that it is a commandline tool but we have written a front-end
> for it. There are also free front-end's you can use that provide a GUI,
> such as this one:
> http://www.autoitscript.com/site/autoit-tools/gimagex/
>
>
> Thanks.
>
> Jeremy Mlazovsky '02
> Director of Information Technology
> College of Arts and Sciences
> University of Dayton
> 300 College Park
> Dayton, Ohio 45469-2206
> 937-229-2166
>
> Leadership UD 2009
>
> http://www.udayton.edu/artssciences/casit/
>
> Please contact the UDit Call Center (937-229-3888) for service requests.
>
>
> On Fri, Mar 22, 2013 at 9:06 AM, Leslie Jerman <jerman@gssm.k12.sc.us>wrote:
>
>> We are considering using a different imaging or ghosting software? Is
>> anyone using a great imaging software that they would like to promote?
>> Also if you could give me a short pros and cons list if there are any in
>> using the software I would appreciate it. Thanks.
>>
>>
>>
>> Leslie W. Jerman
>> GSSM
>> Computer Systems Mgr.
>> 401 Railroad Avenue
>> Hartsville, SC 29550
>> 843-383-3900 (GSSM Main)
>> 843-383-3901, x3951
>> 843-383-3903 (fax)
>> www.scgssm.org
>>
>> ___________________________________________________
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Date: Tue, 26 Mar 2013 14:48:59 +0000
From: Cheryl L Skingley <cskingley@uwaterloo.ca>
Subject: I know what I'd like to see a presentation on at ResNet this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some of the ITIL principles. Who out there is using ITIL in their operations? Are there a group of you who would consider submitting a panel proposal for the Student Technology Conference? I'd be happy to organize the session if I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President – ResNet Inc.
cheryl.skingley@resnetinc.org
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Date: Tue, 26 Mar 2013 15:09:26 +0000
From: "Rizzo, Jim" <JRIZZO@providence.edu>
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
I'm gonna jump on this with Cheryl. ITIL is definitely something I'm interested in and something of interest to our department.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://ihelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpDesk
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Cheryl L Skingley [cskingley@uwaterloo.ca]
Sent: Tuesday, March 26, 2013 10:48 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: [RESNET-L] I know what I'd like to see a presentation on at ResNet this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some of the ITIL principles. Who out there is using ITIL in their operations? Are there a group of you who would consider submitting a panel proposal for the Student Technology Conference? I'd be happy to organize the session if I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President – ResNet Inc.
cheryl.skingley@resnetinc.org
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html ___________________________________________________
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------------------------------
Date: Tue, 26 Mar 2013 15:15:36 +0000
From: Stu Peloquin <peloquin@mit.edu>
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
Hi Cheryl/Jim,
We're starting an implementation at MIT and have had some success with introducing the principles through a few grass-roots efforts that are don't require a huge investment or immediate workflow/culture change. I'd be happy to share some of those experiences.
We're far from having a full ITIL implementation, but are headed there. The work so far has gone a long way to help some of our department understand the concepts and potential benefits.
-Stu
On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim" <JRIZZO@providence.edu<mailto:JRIZZO@providence.edu>>
wrote:
I'm gonna jump on this with Cheryl. ITIL is definitely something I'm interested in and something of interest to our department.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://ihelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpDesk
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>] on behalf of Cheryl L Skingley [cskingley@uwaterloo.ca<mailto:cskingley@uwaterloo.ca>]
Sent: Tuesday, March 26, 2013 10:48 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] I know what I'd like to see a presentation on at ResNet this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some of the ITIL principles. Who out there is using ITIL in their operations? Are there a group of you who would consider submitting a panel proposal for the Student Technology Conference? I'd be happy to organize the session if I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President – ResNet Inc.
cheryl.skingley@resnetinc.org<mailto:cheryl.skingley@resnetinc.org>
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go tohttp://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
___________________________________________________ You are subscribed to the ResNet-L mailing list.
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------------------------------
Date: Tue, 26 Mar 2013 15:30:07 +0000
From: "Rose, Chuck" <crose@ucsd.edu>
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
Hey guys - I've been looking at this for awhile. I don't have anything to add, but can promise you'll have at least one attender to glean from your guys experience!
chuck
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Stu Peloquin
Sent: Tuesday, March 26, 2013 8:16 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: [RESNET-L] I know what I'd like to see a presentation on at ResNet this year!
Hi Cheryl/Jim,
We're starting an implementation at MIT and have had some success with introducing the principles through a few grass-roots efforts that are don't require a huge investment or immediate workflow/culture change. I'd be happy to share some of those experiences.
We're far from having a full ITIL implementation, but are headed there. The work so far has gone a long way to help some of our department understand the concepts and potential benefits.
-Stu
On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim" <JRIZZO@providence.edu<mailto:JRIZZO@providence.edu>>
wrote:
I'm gonna jump on this with Cheryl. ITIL is definitely something I'm interested in and something of interest to our department.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://ihelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpDesk
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>] on behalf of Cheryl L Skingley [cskingley@uwaterloo.ca<mailto:cskingley@uwaterloo.ca>]
Sent: Tuesday, March 26, 2013 10:48 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] I know what I'd like to see a presentation on at ResNet this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some of the ITIL principles. Who out there is using ITIL in their operations? Are there a group of you who would consider submitting a panel proposal for the Student Technology Conference? I'd be happy to organize the session if I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President - ResNet Inc.
cheryl.skingley@resnetinc.org<mailto:cheryl.skingley@resnetinc.org>
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go tohttp://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html ___________________________________________________
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------------------------------
Date: Tue, 26 Mar 2013 11:48:01 -0400
From: Andy Voelker <avoelker@email.wcu.edu>
Subject: Reasons you should propose a session at the Student Technology Conference
1. Hosting a session is a great way to start conversations. Once you present your topic plenty of people will give feedback, offer their point of view, encourage you, and build collaboration. Most of us will agree that these conversations are what makes conferences valuable. If you haven't seen anyone starting conversations on your topic, the best way to do that is to start it yourself. You don't have to know everything or have infinite success. You can even just host a structured discussion (for example... "How to attract students to workshops" or "What to replace workshops with since they are dead"). By the way... I'd love to see these.
2. Having a proposal accepted offers more security that your employer will send you to the conference. It offers the employer bragging rights, prestige, and Universities are all about prestige! They like to show off the fact that you did a presentation or gave a lecture. Also, remember that we are at Purdue. All you small colleges (like mine) like to be able to say that their IT staff gave presentations at Purdue. Trust me, it works.
3. It gives you bragging rights too. This is just another thing you can put on your resume or CV or LinkedIn profile. Most performance evaluations have a section for "professional development" and attending a conference, sharing your experience, and starting conversations satisfies that category nicely.
4. It builds connections for future conversations. I have Resnet people on LinkedIn, Facebook, and email contacts so if I run into something, I know I can get some input from them. They say that business is about connections... giving a presentations or leading a discussion hands them to you on a magnetic cobalt alloy platter.... I mean silver.
5. Because what you get out of this conference is determined by what you put in. The sessions are the main event at this conference, so without your proposals it just wouldn't be the same!
The deadline for submission is April 13th! Submit today!
-- Andy Voelker
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
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------------------------------
Date: Tue, 26 Mar 2013 15:49:38 +0000
From: "Corduan, Nick" <nccorduan@taylor.edu>
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
One of the presentations I'm planning is how we used WebHelpDesk as a lever to force our department down an ITIL path... and how well that has or hasn't worked so far.
NickC---
________________________________
Nicholas Corduan
Information Technology
Taylor University, Upland, IN
nccorduan@taylor.edu / (765) 998-4052
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Stu Peloquin [peloquin@mit.edu]
Sent: Tuesday, March 26, 2013 11:15 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
Hi Cheryl/Jim,
We're starting an implementation at MIT and have had some success with introducing the principles through a few grass-roots efforts that are don't require a huge investment or immediate workflow/culture change. I'd be happy to share some of those experiences.
We're far from having a full ITIL implementation, but are headed there. The work so far has gone a long way to help some of our department understand the concepts and potential benefits.
-Stu
On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim" <JRIZZO@providence.edu<mailto:JRIZZO@providence.edu>>
wrote:
I'm gonna jump on this with Cheryl. ITIL is definitely something I'm interested in and something of interest to our department.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://ihelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpDesk
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>] on behalf of Cheryl L Skingley [cskingley@uwaterloo.ca<mailto:cskingley@uwaterloo.ca>]
Sent: Tuesday, March 26, 2013 10:48 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] I know what I'd like to see a presentation on at ResNet this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some of the ITIL principles. Who out there is using ITIL in their operations? Are there a group of you who would consider submitting a panel proposal for the Student Technology Conference? I'd be happy to organize the session if I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President – ResNet Inc.
cheryl.skingley@resnetinc.org<mailto:cheryl.skingley@resnetinc.org>
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go tohttp://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
___________________________________________________ You are subscribed to the ResNet-L mailing list.
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------------------------------
Date: Tue, 26 Mar 2013 11:50:54 -0400
From: Andy Voelker <avoelker@email.wcu.edu>
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
Same here. We've had some implementation of ITIL because our ticketing system (Cherwell) is very heavily based on its principals. We've had some major successes and some major problems.
On the same note, is anyone heavily subscribing to HDI? Our helpdesk is being honored in Las Vegas this year because of our survey metrics. That has been a very good addition to our process.
-- Andy Voelker
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Rose, Chuck
Sent: Tuesday, March 26, 2013 11:30 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
Hey guys - I've been looking at this for awhile. I don't have anything to add, but can promise you'll have at least one attender to glean from your guys experience!
chuck
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Stu Peloquin
Sent: Tuesday, March 26, 2013 8:16 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: [RESNET-L] I know what I'd like to see a presentation on at ResNet this year!
Hi Cheryl/Jim,
We're starting an implementation at MIT and have had some success with introducing the principles through a few grass-roots efforts that are don't require a huge investment or immediate workflow/culture change. I'd be happy to share some of those experiences.
We're far from having a full ITIL implementation, but are headed there. The work so far has gone a long way to help some of our department understand the concepts and potential benefits.
-Stu
On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim" <JRIZZO@providence.edu<mailto:JRIZZO@providence.edu>>
wrote:
I'm gonna jump on this with Cheryl. ITIL is definitely something I'm interested in and something of interest to our department.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://ihelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpDesk
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>] on behalf of Cheryl L Skingley [cskingley@uwaterloo.ca<mailto:cskingley@uwaterloo.ca>]
Sent: Tuesday, March 26, 2013 10:48 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] I know what I'd like to see a presentation on at ResNet this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some of the ITIL principles. Who out there is using ITIL in their operations? Are there a group of you who would consider submitting a panel proposal for the Student Technology Conference? I'd be happy to organize the session if I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President - ResNet Inc.
cheryl.skingley@resnetinc.org<mailto:cheryl.skingley@resnetinc.org>
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go tohttp://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html ___________________________________________________
___________________________________________________ You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html ___________________________________________________
___________________________________________________
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------------------------------
Date: Tue, 26 Mar 2013 15:58:13 +0000
From: Cheryl L Skingley <cskingley@uwaterloo.ca>
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
That's REALLY interesting! We use WebHelpDesk in the residence environment, but central IST uses RT.
There's an initiative on campus to replace RT, but WHD doesn't meet our provincial accessibility requirements, so they're not being considered for the campus solution. It's unfortunate...:(
Cheryl Skingley
Information Technology Manager
Housing & SSO Teams
Information Systems & Technology
Work: (519) 888-4567 ext 35722
Cell: (519) 573-4357
Email: cskingley@uwaterloo.ca<mailto:cskingley@uwaterloo.ca>
President, ResNet Inc.
cheryl.skingley@resnetinc.org<mailto:cheryl.skingley@resnetinc.org>
On 2013-03-26, at 11:49 AM, "Corduan, Nick" <nccorduan@TAYLOR.EDU<mailto:nccorduan@TAYLOR.EDU>> wrote:
One of the presentations I'm planning is how we used WebHelpDesk as a lever to force our department down an ITIL path... and how well that has or hasn't worked so far.
NickC---
________________________________
Nicholas Corduan
Information Technology
Taylor University, Upland, IN
nccorduan@taylor.edu<mailto:nccorduan@taylor.edu> / (765) 998-4052
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>] on behalf of Stu Peloquin [peloquin@mit.edu<mailto:peloquin@mit.edu>]
Sent: Tuesday, March 26, 2013 11:15 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: I know what I'd like to see a presentation on at ResNet this year!
Hi Cheryl/Jim,
We're starting an implementation at MIT and have had some success with introducing the principles through a few grass-roots efforts that are don't require a huge investment or immediate workflow/culture change. I'd be happy to share some of those experiences.
We're far from having a full ITIL implementation, but are headed there. The work so far has gone a long way to help some of our department understand the concepts and potential benefits.
-Stu
On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim" <JRIZZO@providence.edu<mailto:JRIZZO@providence.edu><mailto:JRIZZO@providence.edu>>
wrote:
I'm gonna jump on this with Cheryl. ITIL is definitely something I'm interested in and something of interest to our department.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
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From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU><mailto:RESNET-L@LISTSERV.ND.EDU>] on behalf of Cheryl L Skingley [cskingley@uwaterloo.ca<mailto:cskingley@uwaterloo.ca><mailto:cskingley@uwaterloo.ca>]
Sent: Tuesday, March 26, 2013 10:48 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU><mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] I know what I'd like to see a presentation on at ResNet this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some of the ITIL principles. Who out there is using ITIL in their operations? Are there a group of you who would consider submitting a panel proposal for the Student Technology Conference? I'd be happy to organize the session if I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President – ResNet Inc.
cheryl.skingley@resnetinc.org<mailto:cheryl.skingley@resnetinc.org><mailto:cheryl.skingley@resnetinc.org>
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Date: Tue, 26 Mar 2013 12:18:31 -0400
From: Andy Voelker <avoelker@email.wcu.edu>
Subject: Re: Wireless SSID Name
We have three:
"WCU" : main network, students, faculty, staff. It routes to difference vlans depending on classification. This is done by AD group membership.
"WCU Guest" : guest access. For guest lecturers, contractors, parents, etc. Used for conferences and events too. Supplies web internet access only, no on-campus resources that aren't available externally.
"WCU-NetworkSetup" : a captive portal that hosts CloudPath XpressConnect, a configuration tool for 802.1x. Highly recommended if you use 1x. Doesn't solve all your problems, but does a good job.
That being said he have thought about the idea of changing the "WCU" network to a "WCU" and "WCU-HighSpeed" or something similar. The HighSpeed would be a 802.11 N network only on the 5GHz band. It would get more devices that can't make smart decisions about which network to choose on the cleaner, faster band. It would also educate users a little on the capabilities of their devices. Can't you just hear people saying "Well, why can't I see the HighSpeed network?" and your joyful reply of "Didn't you pay $400 for that laptop six years ago? Time for an upgrade." We still have a ton of iPads that, for whatever reason, keep getting on 802.11a and we have no option to change it. We also have tons of PCs that get on N using 2.4, yet are 5GHz capable. Craziness, right?
Thoughts?
-- Andy Voelker
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Gary Douglas
Sent: Monday, March 25, 2013 9:19 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Wireless SSID Name
We run three SSID's at WIU; WIU-SECURE, WIU-GUEST, and WIU-SETUP. It is the same across all campuses. This allows roaming. If they join in on ResNet they get a different IP then Campus. This ResNet IP has different restrictions placed on it.
Thank you
Gary Douglas, CCNP, CCSP, CCNA Wireless, CEH
(309) 298-3089
Technology Security Specialist
Western Illinois University
On Mar 21, 2013, at Mar 21, 201311:30 PM, Koerber, Jeff wrote:
We have tu-guest, tu-secure and Eduroam. All are broadcast throughout campus. Tu-secure makes students go through Cisco NAC (not that I am endorsing that product) and Fac/staff connect directly to the network. We are thinking about migrating tu-secure to Eduroam and the network would give proper access depending on if the person is faculty, staff, or a student.
Jeff Koerber
Supervisor, Student Computing Services Lab & Service Desk
Towson University
Towson, MD
Sent from my iPhone
On Mar 21, 2013, at 9:46 PM, "Jeff Kell" <jeff-kell@UTC.EDU<mailto:jeff-kell@UTC.EDU>> wrote:
We currently have a UTC (legacy open, cleartext), UTC-Secure
(WPA2/Enterprise), UTC-Secure-Setup (portal for XpressConnect setup),
and a UTC-VIP which is a WPA2/PSK with a periodically changing password
for "emergency guest access". We also provide eduroam.
The secured wireless authenticates from AD, so we can't push guests
there. UTC is linked with Bradford, if you're not a registered device,
you get a registration portal. We use their guest/contractor
provisioning bits to provide guest / contractor / conference access, and
there are a number of users that can create guests. The new software
allows "self-service" guest account requests, but we haven't explored it
too far yet, it still requires some interaction on the other end. Thus
the -VIP variant, you can just give them the password.
We're looking at integrating the Secure-Setup with the regular UTC
registration portal so we can eliminate that SSID. You don't want too
many beacons (transmitting at low data rates) eating up airtime... plus
the (at least Aruba) overhead of tunneling each SSID back to the
controller separately.
There is the never ending request for "Starbucks" style open access,
just join and go, but so far we have resisted (CALEA et al). If there
was some legal means to validate more open access, we would probably
follow suit.
VIP and eduroam are subject to protocol/port limitations (we followed
the eduroam guidelines for essential services), and we also restrict
their bandwidth. Users (real ones or guests) will migrate to the path
of least resistance, so the easier it is to obtain access, we try to
make the experience suck "just enough" relative to "legitimate" access
to encourage official registration whenever possible.
Jeff
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___________________________________________________
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Date: Tue, 26 Mar 2013 14:46:10 -0400
From: Andy Voelker <avoelker@email.wcu.edu>
Subject: Do you Reddit?
Quick question. How many of you are using reddit for work purposes? Advertising? Feedback? Support?
On a side note, does anyone know anything about the /r/resnet subreddit? It is private. I messaged the mods and got no response.
-- Andy Voelker
avoelker@wcu.edu
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
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Date: Tue, 26 Mar 2013 18:51:16 +0000
From: "Rose, Chuck" <crose@ucsd.edu>
Subject: Re: Do you Reddit?
We use it very informally. We do advertise when we have openings, and we monitor it for discussions that could involve UCSD.
chuck
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Andy Voelker
Sent: Tuesday, March 26, 2013 11:46 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: [RESNET-L] Do you Reddit?
Quick question. How many of you are using reddit for work purposes? Advertising? Feedback? Support?
On a side note, does anyone know anything about the /r/resnet subreddit? It is private. I messaged the mods and got no response.
-- Andy Voelker
avoelker@wcu.edu<mailto:avoelker@wcu.edu>
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
___________________________________________________ You are subscribed to the ResNet-L mailing list.
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------------------------------
Date: Tue, 26 Mar 2013 23:24:26 +0000
From: "Koerber, Jeff" <jkoerber@towson.edu>
Subject: Re: Wireless SSID Name
I guess I should have mentioned that we use CloudPath as well, but it is available as an option on our captive portal that comes up on our tu-guest network.
Also, I should have mentioned that eduroam is a world wide network of educational institutions that allows your faculty, staff and students to connect anywhere eduroam is supported (and vice versa). More info is at eduroam.org<http://eduroam.org>.
If I was just implementing wireless, I would just use eduroam as the SSID for faculty, staff and students and have a guest network for those that can't access eduroam.
Jeff Koerber
Sent from my iPhone
On Mar 26, 2013, at 12:21 PM, "Andy Voelker" <avoelker@email.wcu.edu<mailto:avoelker@email.wcu.edu>> wrote:
We have three:
“WCU” : main network, students, faculty, staff. It routes to difference vlans depending on classification. This is done by AD group membership.
“WCU Guest” : guest access. For guest lecturers, contractors, parents, etc. Used for conferences and events too. Supplies web internet access only, no on-campus resources that aren’t available externally.
“WCU-NetworkSetup” : a captive portal that hosts CloudPath XpressConnect, a configuration tool for 802.1x. Highly recommended if you use 1x. Doesn’t solve all your problems, but does a good job.
That being said he have thought about the idea of changing the “WCU” network to a “WCU” and “WCU-HighSpeed” or something similar. The HighSpeed would be a 802.11 N network only on the 5GHz band. It would get more devices that can’t make smart decisions about which network to choose on the cleaner, faster band. It would also educate users a little on the capabilities of their devices. Can’t you just hear people saying “Well, why can’t I see the HighSpeed network?” and your joyful reply of “Didn’t you pay $400 for that laptop six years ago? Time for an upgrade.” We still have a ton of iPads that, for whatever reason, keep getting on 802.11a and we have no option to change it. We also have tons of PCs that get on N using 2.4, yet are 5GHz capable. Craziness, right?
Thoughts?
-- Andy Voelker
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Gary Douglas
Sent: Monday, March 25, 2013 9:19 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: Wireless SSID Name
We run three SSID's at WIU; WIU-SECURE, WIU-GUEST, and WIU-SETUP. It is the same across all campuses. This allows roaming. If they join in on ResNet they get a different IP then Campus. This ResNet IP has different restrictions placed on it.
Thank you
Gary Douglas, CCNP, CCSP, CCNA Wireless, CEH
(309) 298-3089
Technology Security Specialist
Western Illinois University
On Mar 21, 2013, at Mar 21, 201311:30 PM, Koerber, Jeff wrote:
We have tu-guest, tu-secure and Eduroam. All are broadcast throughout campus. Tu-secure makes students go through Cisco NAC (not that I am endorsing that product) and Fac/staff connect directly to the network. We are thinking about migrating tu-secure to Eduroam and the network would give proper access depending on if the person is faculty, staff, or a student.
Jeff Koerber
Supervisor, Student Computing Services Lab & Service Desk
Towson University
Towson, MD
Sent from my iPhone
On Mar 21, 2013, at 9:46 PM, "Jeff Kell" <jeff-kell@UTC.EDU<mailto:jeff-kell@UTC.EDU>> wrote:
We currently have a UTC (legacy open, cleartext), UTC-Secure
(WPA2/Enterprise), UTC-Secure-Setup (portal for XpressConnect setup),
and a UTC-VIP which is a WPA2/PSK with a periodically changing password
for "emergency guest access". We also provide eduroam.
The secured wireless authenticates from AD, so we can't push guests
there. UTC is linked with Bradford, if you're not a registered device,
you get a registration portal. We use their guest/contractor
provisioning bits to provide guest / contractor / conference access, and
there are a number of users that can create guests. The new software
allows "self-service" guest account requests, but we haven't explored it
too far yet, it still requires some interaction on the other end. Thus
the -VIP variant, you can just give them the password.
We're looking at integrating the Secure-Setup with the regular UTC
registration portal so we can eliminate that SSID. You don't want too
many beacons (transmitting at low data rates) eating up airtime... plus
the (at least Aruba) overhead of tunneling each SSID back to the
controller separately.
There is the never ending request for "Starbucks" style open access,
just join and go, but so far we have resisted (CALEA et al). If there
was some legal means to validate more open access, we would probably
follow suit.
VIP and eduroam are subject to protocol/port limitations (we followed
the eduroam guidelines for essential services), and we also restrict
their bandwidth. Users (real ones or guests) will migrate to the path
of least resistance, so the easier it is to obtain access, we try to
make the experience suck "just enough" relative to "legitimate" access
to encourage official registration whenever possible.
Jeff
___________________________________________________
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To subscribe, unsubscribe or search the archives,
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___________________________________________________
___________________________________________________
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___________________________________________________ You are subscribed to the ResNet-L mailing list.
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------------------------------
Date: Tue, 26 Mar 2013 23:51:16 +0000
From: "Brock, Adam" <Adam_Brock@baylor.edu>
Subject: Re: Do you Reddit?
I find good info on r/sysadmin.
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Rose, Chuck
Sent: Tuesday, March 26, 2013 1:51 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: [RESNET-L] Do you Reddit?
We use it very informally. We do advertise when we have openings, and we monitor it for discussions that could involve UCSD.
chuck
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Andy Voelker
Sent: Tuesday, March 26, 2013 11:46 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] Do you Reddit?
Quick question. How many of you are using reddit for work purposes? Advertising? Feedback? Support?
On a side note, does anyone know anything about the /r/resnet subreddit? It is private. I messaged the mods and got no response.
-- Andy Voelker
avoelker@wcu.edu<mailto:avoelker@wcu.edu>
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
___________________________________________________ You are subscribed to the ResNet-L mailing list.
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------------------------------
Date: Wed, 27 Mar 2013 00:02:27 +0000
From: Matthew Walker <MWalker@pomona.edu>
Subject: Re: ResNet Student Technology Conference registration now open!
By the way, the High Ropes course link under free day activates points to http://www.purdue.edu/recsports/programs/boiler_challenge/index.php and 404s
Matt
-----Original Message-----
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Jon Wright
Sent: Friday, March 22, 2013 5:56 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: ResNet Student Technology Conference registration now open!
Still needing another reason to attend this year's ResNet Student Technology Conference?
What if I told you that by flying into Indianapolis International Airport you will be arriving and departing from what Airport Council International refers to as "the Best Airport in North America." That's right, I said North America!
Other top airports included (by region) were:
Africa: Cape Town
Asia-Pacific: Seoul Incheon
Europe: Moscow Sheremetyevo
Latin America–Caribbean: Cancun
Middle East: Abu Dhabi
And while we can all sit at our desk and dream of a ResNet conference at Cancun, rest assured that as far as airports go we are one in the same!
Don't forget to visit http://www.regonline.com/resnetstc_2013 and register today.
Your host committee and airport connoisseurs,
Thomas Bunton
Jody Couch
Jon Wright
Sources:
http://www.wishtv.com/dpp/news/local/marion_county/indianapolis-international-airport-named-best-airport-in-north-america
http://www.npr.org/2013/03/13/174174573/indianapolis-airport-named-best-in-north-america
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Date: Tue, 26 Mar 2013 20:06:42 -0400
From: Adam Bray <adam.bray@yale.edu>
Subject: Re: ResNet Student Technology Conference registration now open!
Hi Matt,
It looks like you somehow got linked to the temporary 2013 site <http://resnetsymposium.org/resnet2013/events.htm> which I'm taking down, as opposed to the live site which is <http://resnetsymposium.org/events.htm>. Can you tell me where you were linked to the first page, so I can fix it? (I thought we changed them all!)
Thanks!
Adam
On Mar 26, 2013, at 8:02 PM, Matthew Walker <MWalker@pomona.edu> wrote:
> By the way, the High Ropes course link under free day activates points to http://www.purdue.edu/recsports/programs/boiler_challenge/index.php and 404s
>
> Matt
>
>
> -----Original Message-----
> From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Jon Wright
> Sent: Friday, March 22, 2013 5:56 PM
> To: RESNET-L@LISTSERV.ND.EDU
> Subject: Re: ResNet Student Technology Conference registration now open!
>
> Still needing another reason to attend this year's ResNet Student Technology Conference?
>
> What if I told you that by flying into Indianapolis International Airport you will be arriving and departing from what Airport Council International refers to as "the Best Airport in North America." That's right, I said North America!
>
> Other top airports included (by region) were:
>
> Africa: Cape Town
> Asia-Pacific: Seoul Incheon
> Europe: Moscow Sheremetyevo
> Latin America–Caribbean: Cancun
> Middle East: Abu Dhabi
>
> And while we can all sit at our desk and dream of a ResNet conference at Cancun, rest assured that as far as airports go we are one in the same!
>
> Don't forget to visit http://www.regonline.com/resnetstc_2013 and register today.
>
> Your host committee and airport connoisseurs,
>
> Thomas Bunton
> Jody Couch
> Jon Wright
>
> Sources:
> http://www.wishtv.com/dpp/news/local/marion_county/indianapolis-international-airport-named-best-airport-in-north-america
> http://www.npr.org/2013/03/13/174174573/indianapolis-airport-named-best-in-north-america
>
>
>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives,
> go to http://LISTSERV.ND.EDU/archives/resnet-l.html
> ___________________________________________________
>
>
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> This message has been scanned by Postini anti-virus software.
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>
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