[38013] in Resnet-Forum
Moving from distributed to more centralized support models for student support?
daemon@ATHENA.MIT.EDU (Caroline Couture)
Wed Mar 6 11:08:28 2013
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Date: Wed, 6 Mar 2013 16:07:25 +0000
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From: Caroline Couture <caroline@pobox.upenn.edu>
To: RESNET-L@LISTSERV.ND.EDU
Hi Folks!
So everything old is new again.
Way back when there was a more centralized model for student support. We had a center in the middle of campus that supported students, in addition to other folks, that was open 9 am - 5 pm. We moved to a distributed model with student support happening in our residential computer labs.
We are now thinking of trying some re-centralization.
Has anyone done this? Gone from decentralized back to a centralized model?
How did it work out for you? Why did you do it? Things you should have done differently?
I realize I'm not giving many specifics because right now this is kind of a philosophical discussion.
If you'd rather discuss this privately let me know.
Thanks bunches!
Caroline
To be nobody but yourself in a world which is doing its best, night and day, to make you everybody else means to fight the hardest battle which any human being can fight; and never stop fighting.
-- E. E. Cummings
Caroline Couture
College House Computing
3702 Spruce Street
215.573.3887
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