[38006] in Resnet-Forum
Hardware Support Proposal
daemon@ATHENA.MIT.EDU (Moore, Jonathan)
Wed Feb 27 15:56:54 2013
Content-Language: en-US
Content-Type: multipart/alternative; boundary="_000_3DD213B333E46949BF91298C641532930B7D1343MailHgroveaduco_"
MIME-Version: 1.0
Message-ID: <3DD213B333E46949BF91298C641532930B7D1343@MailH.grove.ad.uconn.edu>
Date: Wed, 27 Feb 2013 20:56:07 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: "Moore, Jonathan" <jonathan.a.moore@uconn.edu>
To: RESNET-L@LISTSERV.ND.EDU
--_000_3DD213B333E46949BF91298C641532930B7D1343MailHgroveaduco_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
Colleagues,
Here at the University of Connecticut a lot of changes are happening. Mainl=
y, many of our separate IT units are being consolidated into the main IT g=
roup. As this is happening a proposal for this new group to start doing Har=
dware repair has come forth. Previously we relied on our campus bookstore t=
echnology department to do the hardware repairs, however that model may be =
changing. I was wondering what type of workflow, procedures, and setups oth=
ers have with a similar environment. We are a public university that serves=
about 30,000 students, multiples branch campuses, and about 8,000 faculty/=
staff. The proposal would be to try and do hardware support for both staff =
and student groups and integrate this with the (current) separate groups th=
at support their software respectively. Please let me know your thoughts. A=
ny input would be helpful as we move forward in this project proposal.
Jon Moore
HuskyTech Manager
Student Technical Support
University of Connecticut
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
--_000_3DD213B333E46949BF91298C641532930B7D1343MailHgroveaduco_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
>
<meta name=3D"Generator" content=3D"Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=3D"EN-US" link=3D"blue" vlink=3D"purple">
<div class=3D"WordSection1">
<p class=3D"MsoNormal">Colleagues, <o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Here at the University of Connecticut a lot of chang=
es are happening. Mainly, many of our separate IT units are being con=
solidated into the main IT group. As this is happening a proposal for this =
new group to start doing Hardware repair
has come forth. Previously we relied on our campus bookstore technology de=
partment to do the hardware repairs, however that model may be changing. I =
was wondering what type of workflow, procedures, and setups others have wit=
h a similar environment. We are
a public university that serves about 30,000 students, multiples branch ca=
mpuses, and about 8,000 faculty/staff. The proposal would be to try and do =
hardware support for both staff and student groups and integrate this with =
the (current) separate groups that
support their software respectively. Please let me know your thoughts. Any=
input would be helpful as we move forward in this project proposal.
<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Jon Moore<o:p></o:p></p>
<p class=3D"MsoNormal">HuskyTech Manager<o:p></o:p></p>
<p class=3D"MsoNormal">Student Technical Support <o:p></o:p></p>
<p class=3D"MsoNormal">University of Connecticut <o:p></o:p></p>
</div>
</body>
</html>
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">http://LISTSERV.ND.EDU/archives/resnet-l.html</a>
___________________________________________________
--_000_3DD213B333E46949BF91298C641532930B7D1343MailHgroveaduco_--
