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Re: Service Desk Hours of Operation

daemon@ATHENA.MIT.EDU (Richard Musal)
Thu Dec 13 16:21:25 2012

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Date:         Thu, 13 Dec 2012 16:20:35 -0500
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Richard Musal <richard.musal@MANHATTAN.EDU>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To:  <F3FC010FD4D5004B96A2286B495CEBB80A00B2@ad-oh-mbx02>

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Off hours AKA classes out of sessions 9-5 M-F
During session we do our best using student workers to extend that to 8-10
M-F.  We are working to extend 7:30-10 M-F.  This coverage is dependent on
student worker availability.


-----------------------
*Richard A. Musal, M.A., P.D.*
*Assistant Director of Client Services & Operations/Adjunct Professor of CIS
*

 Riverdale, NY 10471
Phone: 718-862-7933
Fax: 718-862-7877
richard.musal@manhattan.edu
www.manhattan.edu
 <https://sites.google.com/a/manhattan.edu/jet/>



On Thu, Dec 13, 2012 at 3:51 PM, Norman Myers <nmyers@uoregon.edu> wrote:

>  We are open 9-5 M-F off for holidays with the exception of fall move in
> when for 4 days we also have remote desks and go to 7pm.****
>
> ** **
>
> Norm****
>
> ** **
>
> *From:* Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] *On Behalf Of *Cesar
> Nau
> *Sent:* Thursday, December 13, 2012 11:02 AM
>
> *To:* RESNET-L@LISTSERV.ND.EDU
> *Subject:* Service Desk Hours of Operation****
>
>  ** **
>
> Good afternoon,****
>
> ** **
>
> I am looking to see what are the days and hours of operation for your
> Service Desk. ****
>
> ** **
>
> We currently operate from Monday through Friday from 8am - 8pm, but want
> to see what other organizations are doing. ****
>
> ** **
>
> Any feedback would be greatly appreciated.****
>
> ** **
>
> Thanks.
> ****
>
> ** **
>
> Cesar A. Nau****
>
> Assistant Director****
>
> Fordham University | IT Customer Care****
>
> 718.817.4598****
>
> ** **
>
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list. ****
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
> ****
>  ___________________________________________________ You are subscribed
> to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
>

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Off hours AKA classes out of sessions 9-5 M-F<div>During session we do our =
best using student workers to extend that to 8-10 M-F. =A0We are working to=
 extend 7:30-10 M-F. =A0This coverage is dependent on student worker availa=
bility.</div>

<div><br></div><div class=3D"gmail_extra"><br clear=3D"all"><div><span styl=
e=3D"color:rgb(34,34,34);font-family:arial,sans-serif;font-size:14px;backgr=
ound-color:rgb(255,255,255)"><font color=3D"#006600" face=3D"georgia, serif=
"><div>

-----------------------</div>

<b>Richard A. Musal, M.A., P.D.</b></font><div><font color=3D"#006600" face=
=3D"georgia, serif"><i>Assistant Director of Client Services &amp; Operatio=
ns/Adjunct Professor of CIS</i></font></div><div><font face=3D"georgia, ser=
if"><img src=3D"http://home.manhattan.edu/collegerelations/email_logo.jpg">=
<br>

</font></div>

<div><font face=3D"georgia, serif">Riverdale, NY 10471</font></div><div><fo=
nt face=3D"georgia, serif">Phone: 718-862-7933</font></div><div><font face=
=3D"georgia, serif">Fax: 718-862-7877</font></div><div><font face=3D"georgi=
a, serif"><a href=3D"mailto:richard.musal@manhattan.edu" target=3D"_blank">=
richard.musal@manhattan.edu</a></font></div>



<div><font color=3D"#006600" face=3D"georgia, serif"><a href=3D"http://www.=
manhattan.edu/" target=3D"_blank">www.manhattan.edu</a></font></div><div></=
div></span><a href=3D"https://sites.google.com/a/manhattan.edu/jet/" target=
=3D"_blank">
</a></div><br>
<br><br><div class=3D"gmail_quote">On Thu, Dec 13, 2012 at 3:51 PM, Norman =
Myers <span dir=3D"ltr">&lt;<a href=3D"mailto:nmyers@uoregon.edu" target=3D=
"_blank">nmyers@uoregon.edu</a>&gt;</span> wrote:<br><blockquote class=3D"g=
mail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-l=
eft:1ex">







<div lang=3D"EN-US" link=3D"blue" vlink=3D"purple">
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1f497d">We are open 9-5 M-F off f=
or holidays with the exception of fall move in when for 4 days we also have=
 remote desks and go to 7pm.<u></u><u></u></span></p>


<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u>=A0<u></u></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1f497d">Norm<u></u><u></u></span>=
</p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u>=A0<u></u></span><=
/p>
<div style=3D"border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&quot=
;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Resnet F=
orum [mailto:<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">=
RESNET-L@LISTSERV.ND.EDU</a>]
<b>On Behalf Of </b>Cesar Nau<br>
<b>Sent:</b> Thursday, December 13, 2012 11:02 AM</span></p><div class=3D"i=
m"><br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RE=
SNET-L@LISTSERV.ND.EDU</a><br>
<b>Subject:</b> Service Desk Hours of Operation<u></u><u></u></div><p></p>
</div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
<p class=3D"MsoNormal">Good afternoon,<u></u><u></u></p><div><div class=3D"=
h5">
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">I am looking to see what are the days and hours of o=
peration for your Service Desk.=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">We currently operate from Monday through Friday from=
 8am - 8pm, but want to see what other organizations are doing.=A0<u></u><u=
></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Any feedback would be greatly appreciated.<u></u><u>=
</u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Thanks.<br clear=3D"all">
<u></u><u></u></p>
<div>
<div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<p class=3D"MsoNormal">Cesar A. Nau<u></u><u></u></p>
<div>
<p class=3D"MsoNormal">Assistant Director<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Fordham University | IT Customer Care<u></u><u></u><=
/p>
</div>
<div>
<p class=3D"MsoNormal"><a href=3D"tel:718.817.4598" value=3D"+17188174598" =
target=3D"_blank">718.817.4598</a><u></u><u></u></p>
</div>
</div>
<p class=3D"MsoNormal"><u></u>=A0<u></u></p>
</div>
<p class=3D"MsoNormal">___________________________________________________ =
You are subscribed to the ResNet-L mailing list.
<u></u><u></u></p>
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
__________________________
<u></u><u></u></p>
</div></div></div>
</div><div class=3D"HOEnZb"><div class=3D"h5">

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<p>
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</p></div></div></blockquote></div><br></div>
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<p>
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