[37766] in Resnet-Forum
Re: Service Desk Hours of Operation
daemon@ATHENA.MIT.EDU (Vellucci, Judi)
Thu Dec 13 14:11:22 2012
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Date: Thu, 13 Dec 2012 19:10:52 +0000
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From: "Vellucci, Judi" <judi.vellucci@TUFTS.EDU>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <5C70BAB33349354FAE6CC32CC916CC819ADC328C@DAG02.providence.col>
Hi!
Regardless of the time of year our desk is open Monday through Friday 9am till 5pm.
Best,
Judi
******************************************
Judi Vellucci
University Information Technology
Client Support Center Manager
35 Lower Campus Road – Medford Campus
617-627-3490
******************************************
From: <Rizzo>, Jim <JRIZZO@PROVIDENCE.EDU<mailto:JRIZZO@PROVIDENCE.EDU>>
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>>
Date: Thursday, December 13, 2012 2:03 PM
To: "RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>" <RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>>
Subject: Re: Service Desk Hours of Operation
Academic Year Hours
Sunday 9am-midnight
Monday-Thursday 8am-midnight
Friday 8am-8pm
Saturday 9am-5pm
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
(401) 865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://ihelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpdesk
From: Cesar Nau <nau@fordham.edu<mailto:nau@fordham.edu>>
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu<mailto:RESNET-L@listserv.nd.edu>>
Date: Thursday, December 13, 2012 2:01 PM
To: Resnet Forum <RESNET-L@listserv.nd.edu<mailto:RESNET-L@listserv.nd.edu>>
Subject: [RESNET-L] Service Desk Hours of Operation
Good afternoon,
I am looking to see what are the days and hours of operation for your Service Desk.
We currently operate from Monday through Friday from 8am - 8pm, but want to see what other organizations are doing.
Any feedback would be greatly appreciated.
Thanks.
Cesar A. Nau
Assistant Director
Fordham University | IT Customer Care
718.817.4598
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