[37751] in Resnet-Forum
Re: Remote control software?
daemon@ATHENA.MIT.EDU (Andy Voelker)
Wed Dec 12 13:02:28 2012
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Date: Wed, 12 Dec 2012 13:01:46 -0500
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Andy Voelker <avoelker@email.wcu.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <EC241569495CF547A4FC05C882C38F21F5B415918D@ALPHA.ad.stetson.edu>
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BOMGAR! Awesome people, great product. It is very flexible, can do chat, =
remote screen sharing, reverse screen sharing, file transfer, inventory, an=
d much more. Cross platform, and you can even remotely access a blackberry=
or rooted android. It can record your whole session, and even integrate w=
ith several ticketing systems to dump the logs. It works pretty well on po=
or connections too. We once remotely accessed a computer that was riding i=
n a car on a highway while tethered to a cell phone. We have also done sup=
port sessions in China and other foreign countries.
Wow, I got to rave about my two favorite products today. Cloudpath and Bom=
gar.
-- Andy Voelker
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Don Burrh=
us
Sent: Wednesday, December 12, 2012 9:06 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Remote control software?
We are looking for something like GoToMeeting, LogMeIn or TeamViewer to be =
able to assist users remotely.
It needs to be cross-platform (Mac & Windows), easy for the end user to use=
/allow the connection.
What do people use, like, or hate? (If you happen to be using LogMeIn, wh=
ich version do you use?)
-Don Burrhus
-Information Technology
-Stetson University
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3D"#0563C1=
" vlink=3D"#954F72"><div class=3DWordSection1><p class=3DMsoNormal><span st=
yle=3D'color:#1F497D'>BOMGAR! Awesome people, great product. It=
is very flexible, can do chat, remote screen sharing, reverse screen shari=
ng, file transfer, inventory, and much more. Cross platform, and you =
can even remotely access a blackberry or rooted android. It can recor=
d your whole session, and even integrate with several ticketing systems to =
dump the logs. It works pretty well on poor connections too. We=
once remotely accessed a computer that was riding in a car on a highway wh=
ile tethered to a cell phone. We have also done support sessions in C=
hina and other foreign countries. <o:p></o:p></span></p><p class=3DMsoNorma=
l><span style=3D'color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoN=
ormal><span style=3D'color:#1F497D'>Wow, I got to rave about my two favorit=
e products today. Cloudpath and Bomgar.<o:p></o:p></span></p><p class=
=3DMsoNormal><span style=3D'color:#1F497D'><o:p> </o:p></span></p><div=
><p class=3DMsoNormal><span style=3D'color:#1F497D'>-- Andy Voelker<o:p></o=
:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>Manager of=
Student Computing in the Technology Commons<o:p></o:p></span></p><p class=
=3DMsoNormal><span style=3D'color:#1F497D'>WCU Staff Senator, UNC Staff Ass=
embly<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497=
D'>Western Carolina University<o:p></o:p></span></p></div><p class=3DMsoNor=
mal><span style=3D'color:#1F497D'><o:p> </o:p></span></p><div><div sty=
le=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'=
><p class=3DMsoNormal><b>From:</b> Resnet Forum [mailto:RESNET-L@LISTSERV.N=
D.EDU] <b>On Behalf Of </b>Don Burrhus<br><b>Sent:</b> Wednesday, December =
12, 2012 9:06 AM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> =
Remote control software?<o:p></o:p></p></div></div><p class=3DMsoNormal><o:=
p> </o:p></p><p class=3DMsoNormal>We are looking for something like Go=
ToMeeting, LogMeIn or TeamViewer to be able to assist users remotely. <o:p>=
</o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>It=
needs to be cross-platform (Mac & Windows), easy for the end user to u=
se/allow the connection.<o:p></o:p></p><p class=3DMsoNormal><o:p> </o:=
p></p><p class=3DMsoNormal>What do people use, like, or hate? (=
If you happen to be using LogMeIn, which version do you use?)<o:p></o:p></p=
><p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>-Don Burrhu=
s<o:p></o:p></p><p class=3DMsoNormal>-Information Technology<o:p></o:p></p>=
<p class=3DMsoNormal>-Stetson University<o:p></o:p></p><p class=3DMsoNormal=
><o:p> </o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p class=3D=
MsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span style=3D'font-siz=
e:12.0pt;font-family:"Times New Roman","serif"'>___________________________=
________________________ You are subscribed to the ResNet-L mailing list. <=
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o to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_b=
lank">http://LISTSERV.ND.EDU/archives/resnet-l.html</a> ___________________=
________________________________ <o:p></o:p></p></div></body></html>=
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