[37740] in Resnet-Forum
Re: Remote control software?
daemon@ATHENA.MIT.EDU (Jack Vizelter)
Wed Dec 12 09:23:27 2012
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Message-ID: <DDD72C179CB5E043BCB41A24A01BD48F16D9101A@RUMBX2.rockefeller.edu>
Date: Wed, 12 Dec 2012 14:22:55 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Jack Vizelter <jack@mail.rockefeller.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <CAPe+pR=yd4iLy+jm=TkXcg4ubyimh5zXmGy-_W1002nsSkyHgQ@mail.gmail.com>
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We used to use WebEx and as of a few months ago switched to bomgar.
-jack
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Ryan Dors=
horst
Sent: Wednesday, December 12, 2012 9:14 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Remote control software?
Check out Bomgar, its an appliance that you own and works on any platform.
Thanks
~~~~~~~~~~~~~~~~~~~~~
Ryan Dorshorst
Director of IT Helpdesk
Doane College
x8411
On Wed, Dec 12, 2012 at 8:08 AM, Cottrell, David <davidcottrell@ucwv.edu<ma=
ilto:davidcottrell@ucwv.edu>> wrote:
The only one of those I've used is TeamViewer. It works fine for my needs,=
no issues. Some of the other IT people use it as well. I don't know abou=
t MAC support though. We only have a few MACs here, and I don't support th=
em.
David L. Cottrell (class of 1973)
Director of Audiovisual Services and Desktop Support
University of Charleston
2300 MacCorkle Ave. SE
Charleston, WV 25304-1099
304-357-4788<tel:304-357-4788> (b) 4742 (fax)
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSER=
V.ND.EDU>] On Behalf Of Don Burrhus
Sent: Wednesday, December 12, 2012 9:06 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Remote control software?
We are looking for something like GoToMeeting, LogMeIn or TeamViewer to be =
able to assist users remotely.
It needs to be cross-platform (Mac & Windows), easy for the end user to use=
/allow the connection.
What do people use, like, or hate? (If you happen to be using LogMeIn, wh=
ich version do you use?)
-Don Burrhus
-Information Technology
-Stetson University
___________________________________________________ You are subscribed to t=
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___
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<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">We used to use WebEx and =
as of a few months ago switched to bomgar.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">-jack<o:p></o:p></span></=
p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>Ryan Dorshorst<br>
<b>Sent:</b> Wednesday, December 12, 2012 9:14 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Re: Remote control software?<o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Check out Bomgar, its an appliance that you own and =
works on any platform.<o:p></o:p></p>
<div>
<p class=3D"MsoNormal"><br clear=3D"all">
<o:p></o:p></p>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">Thanks<br>
<br>
~~~~~~~~~~~~~~~~~~~~~<br>
<br>
Ryan Dorshorst<br>
Director of IT Helpdesk<br>
Doane College<br>
x8411<br>
<br>
<o:p></o:p></p>
</div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><br>
<br>
<o:p></o:p></p>
<div>
<p class=3D"MsoNormal">On Wed, Dec 12, 2012 at 8:08 AM, Cottrell, David <=
;<a href=3D"mailto:davidcottrell@ucwv.edu" target=3D"_blank">davidcottrell@=
ucwv.edu</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Arial","sans-serif"=
;">The only one of those I’ve used is TeamViewer. It works fine=
for my needs, no issues. Some of the other IT people use it as well.=
I don’t know about MAC support though. We only have a few MACs=
here, and I don’t support them.</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Arial","sans-serif"=
;"> </span><o:p></o:p></p>
<div>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Lucida Calligraphy";color:#C=
00000">David L. Cottrell (class of 1973)</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Arial","sans-serif"=
;;color:#C00000">Director of Audiovisual Services and Desktop Support</span=
><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Arial","sans-serif"=
;;color:#C00000">University of Charleston</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Arial","sans-serif"=
;;color:#C00000">2300 MacCorkle Ave. SE</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Arial","sans-serif"=
;;color:#C00000">Charleston, WV 25304-1099</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Arial","sans-serif"=
;;color:#C00000"><a href=3D"tel:304-357-4788" target=3D"_blank">304-357-478=
8</a> (b) 4742 (fax)</span><o:p></o:p></p>
</div>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><span style=3D"font-family:"Arial","sans-serif"=
;"> </span><o:p></o:p></p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"><b><span style=3D"font-size:10.0pt;font-family:"Tahoma",=
"sans-serif"">From:</span></b><span style=3D"font-size:10.0pt;fon=
t-family:"Tahoma","sans-serif""> Resnet Forum [mailto:<=
a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RESNET-L@LISTS=
ERV.ND.EDU</a>]
<b>On Behalf Of </b>Don Burrhus<br>
<b>Sent:</b> Wednesday, December 12, 2012 9:06 AM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RE=
SNET-L@LISTSERV.ND.EDU</a><br>
<b>Subject:</b> Remote control software?</span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"> <o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto">We are looking for something like GoToMeeting, LogMeIn or TeamView=
er to be able to assist users remotely.
<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"> <o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto">It needs to be cross-platform (Mac & Windows), easy for the en=
d user to use/allow the connection.<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"> <o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto">What do people use, like, or hate? (If you happen to b=
e using LogMeIn, which version do you use?)<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto"> <o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto">-Don Burrhus<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto">-Information Technology<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto">-Stetson University<o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:auto;mso-margin-bottom-a=
lt:auto">___________________________________________________ You are subscr=
ibed to the ResNet-L mailing list.
<o:p></o:p></p>
<p>To subscribe, unsubscribe or search the archives, go to <a href=3D"http:=
//LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">
http://LISTSERV.ND.EDU/archives/resnet-l.html</a> _________________________=
__________________________
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<p class=3D"MsoNormal">___________________________________________________ =
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<p class=3D"MsoNormal"><o:p> </o:p></p>
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