[4486] in Privacy_Forum
[ PRIVACY Forum ] Almost Human: The Surreal,
daemon@ATHENA.MIT.EDU (PRIVACY Forum mailing list)
Sat Dec 21 16:53:51 2013
Date: Sat, 21 Dec 2013 13:28:52 -0800
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Almost Human: The Surreal, Cyborg Future of Telemarketing
http://j.mp/1cZt1CH (Atlantic)
Instead, a call-center worker in Utah or the Philippines is pressing
buttons on a computer, playing through a marketing pitch without
actually speaking. Some people who market these services sometimes
call this "voice conversion" technology. Another company says it's
"agent-assisted automation technology."
- - -
--Lauren--
Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren
Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info
Founder:
- Network Neutrality Squad: http://www.nnsquad.org
- PRIVACY Forum: http://www.vortex.com/privacy-info
Member: ACM Committee on Computers and Public Policy
Lauren's Blog: http://lauren.vortex.com
Google+: http://google.com/+LaurenWeinstein
Twitter: http://twitter.com/laurenweinstein
Tel: +1 (818) 225-2800 / Skype: vortex.com
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