[18790] in Privacy_Forum
[ PRIVACY Forum ] In wake of outpouring of negative reactions to
daemon@ATHENA.MIT.EDU (PRIVACY Forum mailing list)
Wed Apr 10 14:57:20 2024
Date: Wed, 10 Apr 2024 11:42:36 -0700
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In wake of outpouring of negative reactions to AT&T wanting to end
California landline services and more, they send out another note ...
AT&T business landline users (at least) are now receiving this note from
AT&T. My guess is AT&T has been absolutely flooded with angry
subscribers about this issue. -L
= = =
Hi Telecommunications Manager,
You received a letter from us in January as required by the California
Public Utilities Commission (CPUC) announcing our request to update
regulations in California that would help us modernize our network. We
wanted to ensure there is no confusion and keep you updated.
Most importantly, we want to assure you will continue to have full
access to your current business phone service and 911.
What we're planning and what it means for you
While we modernize our fiber-based networks in California, we need to
update regulations that haven't changed in decades - despite many
technological advances. It will be a multi-year effort to chart a
smooth and orderly path to bring customers newer and reliable
technologies in the years to come.
We want you to know - as a current customer of business phone service
- you can keep your existing business phone service along with access
to 911 services while we work toward bringing you newer, reliable and
affordable voice service in the years ahead.
Our promise to keep you connected
We know expanding access to high-speed connectivity in California is
critical so every community across the state can thrive in today's
digital world. We also know how important it is to stay connected,
especially during natural disasters, such as storms, wildfires and
earthquakes. Strong, reliable connectivity is crucial for emergency
responders and the communities they support.
Here's our commitment to you to keep you connected:
o You will keep your existing voice service during this multi-year
process.
o You will continue to have the ability to make phone calls, including
911.
o We will continue expanding fiber and wireless networks in California
to bring more reliable and affordable connectivity options.
o Any future option available to you as an alternative will be equal
or better than what you currently have.
o No changes will be made to your service without your knowledge, and
we will communicate with you about your options as this process moves
forward. Ways to connect with us
o Learn More: For more information about how we're upgrading
California's communications network, you can visit:
www.attconnects.com/modernizeCA
o Ask Questions: We're also available to answer questions or concerns
you may have. Just call us with your billing account number so we can
route you to the right expert:
o 800.321.2000
Thanks for allowing us the opportunity to serve you,
Marc D. Blakeman
President - AT&T California
- - -
--Lauren--
Lauren Weinstein
lauren@vortex.com (https://www.vortex.com/lauren)
Lauren's Blog: https://lauren.vortex.com
Mastodon: https://mastodon.laurenweinstein.org/@lauren
Founder: Network Neutrality Squad: https://www.nnsquad.org
PRIVACY Forum: https://www.vortex.com/privacy-info
Co-Founder: People For Internet Responsibility
Tel: +1 (818) 225-2800
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