[17529] in Framemaker_Discussion
Last Call for Managing Toxic and Other Employees Who Have Attitude Issues
daemon@ATHENA.MIT.EDU (Lauren Terry)
Thu Nov 20 08:06:36 2025
To: frame@mit.edu
Message-ID: <B0.D5.31988.FF11F196@i-0cf4bb92c53c9fd71.mta1vrest.sd.prd.sparkpost>
Date: Thu, 20 Nov 2025 13:04:48 +0000
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Reply-To: lauren.terry@conferencetrainers.com
From: "Lauren Terry" <lauren.terry@sparkpostmail.com>
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<p style=3D"text-align: center; line-height: 1;"><strong><span style=3D'fon=
t-family: "Times New Roman", Times, serif; font-size: 18px;'>Managing Toxic=
and Other Employees Who Have Attitude Issues</span></strong></p>=0D=0A<p s=
tyle=3D"text-align: center; line-height: 1;"><span style=3D'font-size: 16px=
; color: rgb(0, 0, 0); font-family: "Times New Roman", Times, serif;'>Live =
Webinar | <strong>Speaker:</strong> Pete Tosh | <strong>Date:</s=
trong> Nov 20, 2025, <strong>Time:</strong> 01 : 00 PM EST | <strong>Durati=
on: </strong>90 Minutes</span></p>=0D=0A<p style=3D"text-align: center=
; line-height: 1;"><span style=3D'font-family: "Times New Roman", Times, se=
rif; font-size: 16px;'><a href=3D"https://go.sparkpostmail2.com/f/a/WvJGJlK=
1HNZgg2H5DUBTuA~~/AAW0wRA~/eCvYqIJooCcFOyduKOVRcVE-yJRIHQCGMt3V2r25LJaRJ-zk=
ivhqH00D9L00-IHBwEsb311pzLdinBoO0G6NTJ3C0y7JD0gAommsXZYibFtfQ77DkoWTnZWdmCU=
zVCmjm3dCAMdW8K9-LqEmfkgBp-R-Dbfc_-4pmGlL_HrsofLoFJ2LnlKm-KXd2Dgw-nk0V6x7gz=
l_5j3uFyyAFRx3rg~~"></a></span><span style=3D"font-family: Georgia, serif; =
font-size: 19px;"><a href=3D"https://go.sparkpostmail2.com/f/a/WvJGJlK1HNZg=
g2H5DUBTuA~~/AAW0wRA~/eCvYqIJooCcFOyduKOVRcVE-yJRIHQCGMt3V2r25LJaRJ-zkivhqH=
00D9L00-IHBwEsb311pzLdinBoO0G6NTJ3C0y7JD0gAommsXZYibFtfQ77DkoWTnZWdmCUzVCmj=
m3dCAMdW8K9-LqEmfkgBp-R-Dbfc_-4pmGlL_HrsofLoFJ2LnlKm-KXd2Dgw-nk0V6x7gzl_5j3=
uFyyAFRx3rg~~"><strong>Register Now</strong></a></span><span style=3D'font-=
family: "Times New Roman", Times, serif; font-size: 16px;'><a href=3D"https=
://go.sparkpostmail2.com/f/a/WvJGJlK1HNZgg2H5DUBTuA~~/AAW0wRA~/eCvYqIJooCcF=
OyduKOVRcVE-yJRIHQCGMt3V2r25LJaRJ-zkivhqH00D9L00-IHBwEsb311pzLdinBoO0G6NTJ3=
C0y7JD0gAommsXZYibFtfQ77DkoWTnZWdmCUzVCmjm3dCAMdW8K9-LqEmfkgBp-R-Dbfc_-4pmG=
lL_HrsofLoFJ2LnlKm-KXd2Dgw-nk0V6x7gzl_5j3uFyyAFRx3rg~~"></a></span></p>=0D=
=0A<hr style=3D"text-align: center;">=0D=0A<p style=3D"text-align: center;"=
><span style=3D'color: rgb(184, 49, 47); font-family: "Times New Roman", Ti=
mes, serif; font-size: 16px;'><strong>Save $20</strong></span><span style=
=3D'font-size: 16px; font-family: "Times New Roman", Times, serif;'><strong=
> with Code </strong></span><span style=3D'color: rgb(184, 49, 47=
); font-size: 16px; font-family: "Times New Roman", Times, serif;'><strong>=
'CT2' </strong></span><span style=3D'font-size: 16px; font-f=
amily: "Times New Roman", Times, serif;'><strong>at checkout!</strong></spa=
n></p>=0D=0A<p style=3D"line-height: 1.15; text-align: justify;"><span styl=
e=3D'font-family: "Times New Roman", Times, serif; font-size: 16px;'><b sty=
le=3D"text-align: start;color: rgb(51, 51, 51);background-color: rgb(255, 2=
55, 255);font-size: 14px;font-family: arial;"><span style=3D"color: rgb(0, =
0, 0);">Description:-</span></b></span></p>=0D=0A<p style=3D"text-align: ju=
stify; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-s=
ize: 14px; font-family: arial;"><span style=3D'font-family: "Times New Roma=
n", Times, serif; font-size: 16px;'><strong>Most organizations have employe=
es who on occasion:</strong></span></p>=0D=0A<ul style=3D"text-align: start=
;color: rgb(51, 51, 51);background-color: rgb(255, 255, 255);font-size: 14p=
x;font-family: arial;">=0D=0A <li style=3D'font-family: "Times New Roman=
", Times, serif; font-size: 16px; text-align: justify;'>Complain & goss=
ip excessively</li>=0D=0A <li style=3D'font-family: "Times New Roman", T=
imes, serif; font-size: 16px; text-align: justify;'>Use inappropriate langu=
age</li>=0D=0A <li style=3D'font-family: "Times New Roman", Times, serif=
; font-size: 16px; text-align: justify;'>Are mildly insubordinate</li>=0D=
=0A</ul>=0D=0A<p style=3D"text-align: justify; color: rgb(51, 51, 51); back=
ground-color: rgb(255, 255, 255); font-size: 14px; font-family: arial;"><sp=
an style=3D'font-family: "Times New Roman", Times, serif; font-size: 16px;'=
>But <em>Toxic Employees</em> have interpersonal styles that demonstrate a =
pattern of counter-productive work behaviors. While <em>Emotionally Intelli=
gent</em> employees being aware of their feelings & those of others exh=
ibit a pattern of appropriate self management.</span></p>=0D=0A<p style=3D"=
text-align: justify; color: rgb(51, 51, 51); background-color: rgb(255, 255=
, 255); font-size: 14px; font-family: arial;"><span style=3D'font-family: "=
Times New Roman", Times, serif; font-size: 16px;'><strong>The toxic employe=
e problem is surprisingly prevalent with research showing:</strong></span><=
/p>=0D=0A<ul style=3D"text-align: start;color: rgb(51, 51, 51);background-c=
olor: rgb(255, 255, 255);font-size: 14px;font-family: arial;">=0D=0A <li=
style=3D'font-family: "Times New Roman", Times, serif; font-size: 16px; te=
xt-align: justify;'>95% of employees have & 64% are currently working w=
ith a toxic employee</li>=0D=0A <li style=3D'font-family: "Times New Rom=
an", Times, serif; font-size: 16px; text-align: justify;'>50% of employees =
have thought of quitting & 12% did because of a toxic employee</li>=0D=
=0A <li style=3D'font-family: "Times New Roman", Times, serif; font-size=
: 16px; text-align: justify;'>25% of employees have reduced their work effo=
rt due to a toxic employee</li>=0D=0A <li style=3D'font-family: "Times N=
ew Roman", Times, serif; font-size: 16px; text-align: justify;'>20% of empl=
oyees feel they are a target weekly & 10% of employees see toxic behavi=
or daily</li>=0D=0A</ul>=0D=0A<p style=3D"text-align: justify; color: rgb(5=
1, 51, 51); background-color: rgb(255, 255, 255); font-size: 14px; font-fam=
ily: arial;"><span style=3D'font-family: "Times New Roman", Times, serif; f=
ont-size: 16px;'>Toxic employees cause significant overt, covert, people-re=
lated & financial damage with their visible behavior just being the tip=
of the iceberg. For example, in one organization the day a former employee=
left the organization is considered one of their annual holidays.</span></=
p>=0D=0A<p style=3D"text-align: justify; color: rgb(51, 51, 51); background=
-color: rgb(255, 255, 255); font-size: 14px; font-family: arial;"><span sty=
le=3D'font-family: "Times New Roman", Times, serif; font-size: 16px;'><stro=
ng>Areas C</strong><strong>overed:</strong></span></p>=0D=0A<p style=3D"tex=
t-align: justify; color: rgb(51, 51, 51); background-color: rgb(255, 255, 2=
55); font-size: 14px; font-family: arial;"><span style=3D'font-family: "Tim=
es New Roman", Times, serif; font-size: 16px;'>Human & Financial Costs =
Resulting from Toxic Employees</span></p>=0D=0A<p style=3D"text-align: just=
ify; color: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-siz=
e: 14px; font-family: arial;"><span style=3D'font-family: "Times New Roman"=
, Times, serif; font-size: 16px;'><strong>Toxic Employees Create:</strong><=
/span></p>=0D=0A<ul style=3D"text-align: start;color: rgb(51, 51, 51);backg=
round-color: rgb(255, 255, 255);font-size: 14px;font-family: arial;">=0D=0A=
<li style=3D'font-family: "Times New Roman", Times, serif; font-size: 1=
6px; text-align: justify;'>Chaos & unnecessary complexity</li>=0D=0A =
<li style=3D'font-family: "Times New Roman", Times, serif; font-size: 16px=
; text-align: justify;'>Overt damage</li>=0D=0A <li style=3D'font-family=
: "Times New Roman", Times, serif; font-size: 16px; text-align: justify;'>C=
overt damage</li>=0D=0A <li style=3D'font-family: "Times New Roman", Tim=
es, serif; font-size: 16px; text-align: justify;'>Strife, stress & emot=
ional damage</li>=0D=0A <li style=3D'font-family: "Times New Roman", Tim=
es, serif; font-size: 16px; text-align: justify;'>Productivity, quality &am=
p; financial losses</li>=0D=0A</ul>=0D=0A<p style=3D"text-align: justify; c=
olor: rgb(51, 51, 51); background-color: rgb(255, 255, 255); font-size: 14p=
x; font-family: arial;"><span style=3D'font-family: "Times New Roman", Time=
s, serif; font-size: 16px;'><strong>The A, B, C’s Related to Toxic Em=
ployees</strong></span></p>=0D=0A<ul style=3D"text-align: start;color: rgb(=
51, 51, 51);background-color: rgb(255, 255, 255);font-size: 14px;font-famil=
y: arial;">=0D=0A <li style=3D'font-family: "Times New Roman", Times, se=
rif; font-size: 16px; text-align: justify;'>Employee attitudes</li>=0D=0A =
<li style=3D'font-family: "Times New Roman", Times, serif; font-size: 16p=
x; text-align: justify;'>Employee behaviors</li>=0D=0A <li style=3D'font=
-family: "Times New Roman", Times, serif; font-size: 16px; text-align: just=
ify;'>Consequences that managers can exert</li>=0D=0A</ul>=0D=0A<p style=3D=
"text-align: justify; color: rgb(51, 51, 51); background-color: rgb(255, 25=
5, 255); font-size: 14px; font-family: arial;"><span style=3D'font-family: =
"Times New Roman", Times, serif; font-size: 16px;'><strong>The Psyche of a =
Toxic Employee</strong></span></p>=0D=0A<ul style=3D"text-align: start;colo=
r: rgb(51, 51, 51);background-color: rgb(255, 255, 255);font-size: 14px;fon=
t-family: arial;">=0D=0A <li style=3D'font-family: "Times New Roman", Ti=
mes, serif; font-size: 16px; text-align: justify;'>Frequently seen toxic be=
haviors</li>=0D=0A <li style=3D'font-family: "Times New Roman", Times, s=
erif; font-size: 16px; text-align: justify;'>Utilize ‘star status&rsq=
uo; & technical expertise to intimidate & manipulate</li>=0D=0A =
<li style=3D'font-family: "Times New Roman", Times, serif; font-size: 16px;=
text-align: justify;'>Chameleon who knows who to flatter & who he/she =
can abuse Turn their toxicity on & off depending on the impression they=
want to make</li>=0D=0A <li style=3D'font-family: "Times New Roman", Ti=
mes, serif; font-size: 16px; text-align: justify;'>Three common forms of to=
xic behavior</li>=0D=0A</ul>=0D=0A<p style=3D"text-align: justify; color: r=
gb(51, 51, 51); background-color: rgb(255, 255, 255); font-size: 14px; font=
-family: arial;"><span style=3D'font-family: "Times New Roman", Times, seri=
f; font-size: 16px;'><strong>Common Reactions to Toxic Employees That Frequ=
ently Don’t Work</strong></span></p>=0D=0A<ul style=3D"text-align: st=
art;color: rgb(51, 51, 51);background-color: rgb(255, 255, 255);font-size: =
14px;font-family: arial;">=0D=0A <li style=3D'font-family: "Times New Ro=
man", Times, serif; font-size: 16px; text-align: justify;'>Restructuring hi=
s/her job to accommodate the toxic employee</li>=0D=0A <li style=3D'font=
-family: "Times New Roman", Times, serif; font-size: 16px; text-align: just=
ify;'>Tolerating toxic employees who bring rare expertise or experience</li=
>=0D=0A <li style=3D'font-family: "Times New Roman", Times, serif; font-=
size: 16px; text-align: justify;'>Not assertively seeking feedback from emp=
loyees as to whether there is toxic behavior in the workplace</li>=0D=0A =
<li style=3D'font-family: "Times New Roman", Times, serif; font-size: 16px=
; text-align: justify;'>Not communicating to all employees the specific beh=
aviors that will not be tolerated – with associated consequences</li>=
=0D=0A</ul>=0D=0A<p style=3D"text-align: justify; color: rgb(51, 51, 51); b=
ackground-color: rgb(255, 255, 255); font-size: 14px; font-family: arial;">=
<span style=3D'font-family: "Times New Roman", Times, serif; font-size: 16p=
x;'>Effective Approaches for Addressing & Preventing Toxicity</span></p=
>=0D=0A<p style=3D"text-align: justify; color: rgb(51, 51, 51); background-=
color: rgb(255, 255, 255); font-size: 14px; font-family: arial;"><span styl=
e=3D'font-family: "Times New Roman", Times, serif; font-size: 16px;'><stron=
g>Organization-wide strategies:</strong></span></p>=0D=0A<ul style=3D"text-=
align: start;color: rgb(51, 51, 51);background-color: rgb(255, 255, 255);fo=
nt-size: 14px;font-family: arial;">=0D=0A <li style=3D'font-family: "Tim=
es New Roman", Times, serif; font-size: 16px; text-align: justify;'>Making =
positive interpersonal behavior an organizational value</li>=0D=0A <li s=
tyle=3D'font-family: "Times New Roman", Times, serif; font-size: 16px; text=
-align: justify;'>Evaluating interpersonal behavior as a part of the perfor=
mance appraisal system</li>=0D=0A <li style=3D'font-family: "Times New R=
oman", Times, serif; font-size: 16px; text-align: justify;'>Training leader=
s in how to address toxic behavior.</li>=0D=0A <li style=3D'font-family:=
"Times New Roman", Times, serif; font-size: 16px; text-align: justify;'>Us=
ing behavioral-based interview questions to screen toxic applicants Ex=
it interviewing to identify any toxic behavior in the workplace.</li>=0D=0A=
</ul>=0D=0A<p style=3D"text-align: justify; color: rgb(51, 51, 51); backgro=
und-color: rgb(255, 255, 255); font-size: 14px; font-family: arial;"><span =
style=3D'font-family: "Times New Roman", Times, serif; font-size: 16px;'><s=
trong>Departmental & team strategies:</strong></span></p>=0D=0A<ul styl=
e=3D"text-align: start;color: rgb(51, 51, 51);background-color: rgb(255, 25=
5, 255);font-size: 14px;font-family: arial;">=0D=0A <li style=3D'font-fa=
mily: "Times New Roman", Times, serif; font-size: 16px; text-align: justify=
;'>Defining appropriate interpersonal interactions with behavior-specific d=
escriptions & standards</li>=0D=0A <li style=3D'font-family: "Times =
New Roman", Times, serif; font-size: 16px; text-align: justify;'>Using team=
discussions & role plays to clarify the application of the behavioral =
descriptions & standards</li>=0D=0A <li style=3D'font-family: "Times=
New Roman", Times, serif; font-size: 16px; text-align: justify;'>Utilizing=
a 360-degree feedback process to assess the work environment</li>=0D=0A</u=
l>=0D=0A<p style=3D"text-align: justify; color: rgb(51, 51, 51); background=
-color: rgb(255, 255, 255); font-size: 14px; font-family: arial;"><span sty=
le=3D'font-family: "Times New Roman", Times, serif; font-size: 16px;'><stro=
ng>One-on-one strategies:</strong></span></p>=0D=0A<ul style=3D"text-align:=
start;color: rgb(51, 51, 51);background-color: rgb(255, 255, 255);font-siz=
e: 14px;font-family: arial;">=0D=0A <li style=3D'font-family: "Times New=
Roman", Times, serif; font-size: 16px; text-align: justify;'>Stating expli=
citly that the behavior is not acceptable & why</li>=0D=0A <li style=
=3D'font-family: "Times New Roman", Times, serif; font-size: 16px; text-ali=
gn: justify;'>Describing both the unacceptable & acceptable behavior</l=
i>=0D=0A <li style=3D'font-family: "Times New Roman", Times, serif; font=
-size: 16px; text-align: justify;'>Asking the employee to commit to & d=
escribe how he/she will change his/her behavior</li>=0D=0A <li style=3D'=
font-family: "Times New Roman", Times, serif; font-size: 16px; text-align: =
justify;'>Frequent, targeted counseling feedback</li>=0D=0A <li style=3D=
'font-family: "Times New Roman", Times, serif; font-size: 16px; text-align:=
justify;'>Executive coaches</li>=0D=0A <li style=3D'font-family: "Times=
New Roman", Times, serif; font-size: 16px; text-align: justify;'>Progressi=
ve discipline</li>=0D=0A <li style=3D'font-family: "Times New Roman", Ti=
mes, serif; font-size: 16px; text-align: justify;'>Termination</li>=0D=0A</=
ul>=0D=0A<p style=3D"text-align: justify; color: rgb(51, 51, 51); backgroun=
d-color: rgb(255, 255, 255); font-size: 14px; font-family: arial;"><span st=
yle=3D'font-family: "Times New Roman", Times, serif; font-size: 16px;'><str=
ong>But even terminations are not a cure-all because the:</strong></span></=
p>=0D=0A<ul style=3D"text-align: start;color: rgb(51, 51, 51);background-co=
lor: rgb(255, 255, 255);font-size: 14px;font-family: arial;">=0D=0A <li =
style=3D'font-family: "Times New Roman", Times, serif; font-size: 16px; tex=
t-align: justify;'>Toxic-enabling people & organizational culture tende=
ncies may remain</li>=0D=0A <li style=3D'font-family: "Times New Roman",=
Times, serif; font-size: 16px; text-align: justify;'>Employees may still b=
e resentful of the way they were treated by the employee & the time it =
took the organization to react</li>=0D=0A <li style=3D'font-family: "Tim=
es New Roman", Times, serif; font-size: 16px; text-align: justify;'>Experti=
se & experience of the toxic employee are lost.</li>=0D=0A</ul>=0D=0A<h=
r style=3D"line-height: 1; text-align: justify;">=0D=0A<p style=3D"text-ali=
gn: center; line-height: 1;"><span style=3D'font-family: "Times New Roman",=
Times, serif; font-size: 15px;'><strong>Contact Us:- </strong></span>=
<span style=3D'font-size: 15px; font-family: "Times New Roman", Times, seri=
f;'>cs@conferencetrainers.com; +1 (855) 437-0705</span></p>=0D=0A<p style=
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nt-family: "Times New Roman", Times, serif;'><a href=3D"https://go.sparkpos=
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