[2274] in OS/2_Discussion
Fwd: Re: Incorrect Document
daemon@ATHENA.MIT.EDU (Reinald S. Nielsen)
Mon Feb 18 15:41:18 2002
Message-Id: <5.1.0.14.0.20020218153023.00a79e28@mail.downeastme.com>
Date: Mon, 18 Feb 2002 15:35:11 -0500
To: os2www@mit.edu
From: "Reinald S. Nielsen" <rnielsen@downeastme.com>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
>Subject: Re: Incorrect Document
>To: rnielsen@downeastme.com
>X-Mailer: Lotus Notes Release 5.0.7 March 21, 2001
>From: "SSMC SSMC" <ssmc@us.ibm.com>
>Date: Mon, 18 Feb 2002 12:36:21 -0600
>X-MIMETrack: Serialize by Router on D04NM107/04/M/IBM(Release 5.0.9
>|November 16, 2001) at
> 02/18/2002 01:36:25 PM
>X-RCPT-TO: <rnielsen@downeastme.com>
>
>OS/2 Warp 4 is no longer supported. The only support available on Warp 4
>is going to be found in our knowledge base. You may find more information
>at www.ibm.com/support. Enter Warp 4 in the search engine to locate the
>available files.
>
>At this point, it is generally advisable to upgrade the OS/2 product. If
>this is not feasible, please contact our Sales and Marketing group at
>1-888-426-4343, option 3.
>
>
>Thank you,
>
>Extended Duties- PC Platform
>ibm.com Services Center, Dallas
>ibm.com, Americas
>
>13800 Diplomat Dr. Dallas, TX, 75234
>Tel: 1-800-237-5511 options 1,2 Fax: (800)426-8602
>e-mail: ssmc@us.ibm.com
>IBM Website: www.ibm.com
>mc0218smc
>
>
>
>
>
> rnielsen@downeast
>
> me.com To: SSMC
> SSMC/Austin/IBM@IBMUS
> cc:
>
> 02/15/2002 10:00 Subject: Incorrect
> Document
> PM
>
>
>
>
>
>
>
>
>Fellow Humans:
>
>I was a long-time user of OS/2 until a substantial machine arrived with
>NT4 installed. During the past several hours, I have been resurrecting
>OS/2 on a ThinkPad 760CD. All goes well until I attempt to install In-Joy
>- a better dialer, in my view, than the native OS/2 routine.
>
>In-Joy immediately complains that SO32DLL.DLL is missing. I recall that
>problem on the earlier machine, but was able to download it from Watson
>Labs, as I recall. For some reason, I did not squirrel it away on a
>floppy.
>
>Inquiring on "Support and Downloads", I was directed to TechNote 113004 -
>Installing the CSD#UN64092 for IBM TCP/IP. The TechNote declares that the
>CSD is available at http://www2.support.lotus.com/ftp/pub. Unfortunately,
>attempts to reach that URL elicits the message "The site does not exist or
>has technical difficulties."
>
>The TechNote also declares the fix available by FTP at
>SOFTWARE.WATSON.IBM.COM. Again, the message says the site does not exist.
>
>I did find a telephone number for TCP/IP support. Stephanie directed me
>to FTP from SOFTWARE.IBM.COM where UN64092 was listed as four disc images.
>Again unfortunately, TN113004 describes five discs (TCPIP CSD-OTHER being
>last) with SO32DLL.DLL on the fifth. It was not on any of the available
>four.
>
>I searched through the FTP file directories, but could find no mention of
>the fifth disc nor any reference to SO32DLL.
>
>A bit of editing is necessary for TN113004.
>
>Reinald S. Nielsen rnielsen@downeastme.com
>Box 100N, HCR 74
>Whiting, ME 04691
>
>For what its worth, I am using a Dell Precision 410 Workstation. Neither
>Opera, Netscape, or Internet Explorer could find the way into the Lotus
>and Watson sites.
The above may be self-explanatory. Since Warp 4 is still on offer from
many dealers, what do you folks make of this message? My quick perusal of
did not reveal an upgrade from Warp 4.
RSN
