[99135] in North American Network Operators' Group

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Re: Using Mobile Phone email addys for monitoring

daemon@ATHENA.MIT.EDU (William Herrin)
Thu Sep 6 18:56:56 2007

Date: Thu, 6 Sep 2007 17:43:37 -0400
From: "William Herrin" <herrin-nanog@dirtside.com>
To: "Rick Kunkel" <kunkel@w-link.net>
Cc: nanog@merit.edu
In-Reply-To: <Pine.LNX.4.44.0709061339020.28859-100000@samwise.w-link.net>
Errors-To: owner-nanog@merit.edu


On 9/6/07, Rick Kunkel <kunkel@w-link.net> wrote:
> We've traditionally used mobile phone email addresses for system
> notifications, but over the past 6-12 months, it seems to have become
> increasingly sketchy.

Rick,

I've had good results with vzw.blackberry.net (Verizon Wireless +
Blackberry) in the Washington DC area. A secondary monitoring server
outside the network will send a message if the network problem is
serious enough to break the path from within the network to
vzw.blackberry.net.

I also have a network monitoring system that's smart enough to track
dependencies so it doesn't page me about the http service being down
if it has already paged me because it can't ping the router that the
host sits behind. As a result, I very rarely get a notification flood.
It also keeps notifying until I ack it so if the first message doesn't
go through, the second does.

Regards,
Bill Herrin

-- 
William D. Herrin                  herrin@dirtside.com  bill@herrin.us
3005 Crane Dr.                        Web: <http://bill.herrin.us/>
Falls Church, VA 22042-3004

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