[99011] in North American Network Operators' Group

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RE: Anyone from live.com or hotmail around here?

daemon@ATHENA.MIT.EDU (Christian Nielsen)
Tue Aug 28 17:42:24 2007

From: Christian Nielsen <cnielsen@microsoft.com>
To: "Raymond L. Corbin" <rcorbin@hostmysite.com>,
        Drew Weaver
	<drew.weaver@thenap.com>,
        "nanog@merit.edu" <nanog@merit.edu>
Date: Tue, 28 Aug 2007 14:38:23 -0700
In-Reply-To: <9173D4AE142BB6449EFE552FC33747F8041DFA@hmsexch.corp.safesecureweb.com>
Errors-To: owner-nanog@merit.edu


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While I don't work in Hotmail, I usually suggest people start here:

http://www.nanog.org/mtg-0606/gillum.html

Regards,

Christian

From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Ray=
mond L. Corbin
Sent: Tuesday, August 28, 2007 1:52 PM
To: Drew Weaver; nanog@merit.edu
Subject: RE: Anyone from live.com or hotmail around here?


Hello,



I think I posted about this yesterday. Their 'support' got back to me today=
 with:



"Thank you for Contacting MSN Hotmail Domain Support.  Unfortunately we won=
't be abl;e to provide you with spam samples"



I assumed this as a canned response. Then I noticed the "abl;e". I would re=
ally like to speak with one of the MSN/Hotmail/Live postmasters/sysadmins. =
The mailservers are giving a lot of 550 responses from various servers in o=
ur network and the 'support' isn't really giving me anything to go on.



Raymond Corbin

Support Analyst

HostMySite.com



-----Original Message-----
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Dre=
w Weaver
Sent: Tuesday, August 28, 2007 11:23 AM
To: 'nanog@merit.edu'
Subject: Anyone from live.com or hotmail around here?





        I've been having a very hard time getting a simple question answere=
d from your postmaster tech support, please hit me off-list.



Thanks,

-Drew



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<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>While I don&#8217;t work in Hotmail, I usually suggest peopl=
e
start here:<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><a href=3D"http://www.nanog.org/mtg-0606/gillum.html">http:/=
/www.nanog.org/mtg-0606/gillum.html</a><o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Regards,<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><br>
Christian<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] <b>On Behalf Of </b>Ra=
ymond
L. Corbin<br>
<b>Sent:</b> Tuesday, August 28, 2007 1:52 PM<br>
<b>To:</b> Drew Weaver; nanog@merit.edu<br>
<b>Subject:</b> RE: Anyone from live.com or hotmail around here?<o:p></o:p>=
</span></p>

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<p class=3DMsoNormal><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText>Hello,<o:p></o:p></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText>I think I posted about this yesterday. Their 'suppo=
rt'
got back to me today with:<o:p></o:p></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText><i>&quot;Thank you for Contacting MSN Hotmail Domai=
n
Support.&nbsp; Unfortunately we won't be abl;e to provide you with spam
samples&quot;<o:p></o:p></i></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText>I assumed this as a canned response. Then I noticed=
 the
&quot;abl;e&quot;. I would really like to speak with one of the
MSN/Hotmail/Live postmasters/sysadmins. The mailservers are giving a lot of=
 550
responses from various servers in our network and the &#8216;support&#8217;
isn&#8217;t really giving me anything to go on.<o:p></o:p></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText>Raymond Corbin<o:p></o:p></p>

<p class=3DMsoPlainText>Support Analyst<o:p></o:p></p>

<p class=3DMsoPlainText>HostMySite.com<o:p></o:p></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText>-----Original Message-----<br>
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Dre=
w
Weaver<br>
Sent: Tuesday, August 28, 2007 11:23 AM<br>
To: 'nanog@merit.edu'<br>
Subject: Anyone from live.com or hotmail around here?<o:p></o:p></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I've bee=
n
having a very hard time getting a simple question answered from your postma=
ster
tech support, please hit me off-list.<o:p></o:p></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

<p class=3DMsoPlainText>Thanks,<o:p></o:p></p>

<p class=3DMsoPlainText>-Drew<o:p></o:p></p>

<p class=3DMsoPlainText><o:p>&nbsp;</o:p></p>

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