[98126] in North American Network Operators' Group

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Re: San Francisco Power Outage

daemon@ATHENA.MIT.EDU (Jason Matthews)
Wed Jul 25 00:30:44 2007

Date: Tue, 24 Jul 2007 19:57:57 -0700
From: Jason Matthews <jason@technorati.com>
To: Owen DeLong <owen@delong.com>
CC: nanog@nanog.org
In-Reply-To: <06CAE830-C173-451D-9328-359F970DB405@delong.com>
Errors-To: owner-nanog@merit.edu



It is not as exciting as valleywag suggests.

--- cut here --

Hello,

The Internap NOC has confirmed with 365 Main at approximately 13:50 PDT, 
they experienced a loss of utility power to their San Francisco 
facility. The facility's backup generators did not automatically react 
and failover upon the loss of utility power, resulting in loss of power 
to numerous customer cabinets.

At 14:24 PDT our logs show customers circuits were restored as 365 Main 
facility was able to bring their backup generators online.  365 Main 
will continue to run on backup generators until they are confident it is 
safe to run on utility power again.  Internap will continue to follow up 
with 365 Main throughout the evening for updates concerning this event.  
As we receive additional updates we will be sure to relay them on to 
your team.

Internap will continue to track this event under ticket 243443.  Again 
we apologize for any inconvenience this may have caused your team.

If you have any questions or concerns please contact us at 
noc@internap.com or call 877-843-4662.

Thank you.

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